InterContinental New Orleans
What We Love
- On the St. Charles streetcar line to the Garden District
- It’s just a two-block stroll from the French Quarter
- Large fitness center with a rooftop pool with city views
What To Know
- The hotel is located in the Central Business District
- The hotel completed a $25 million renovation in 2014
- Trenasse, the Gulf Coast–focused restaurant, has a menu that includes tangy buffalo frog legs, alligator tamales and flounder and lump crab paupiettes
- Free WiFi
- Parking On Site
- Room Service
Built in 1984 for the world’s fair, this business-centric sleep just woke up from a $25 million makeover. The hotel’s 484 spiffed-up guestrooms start at 300 square feet and are done in gold hues complemented by cherrywood furnishings and stainless steel lamps; all include work desks, 42-inch flat-screen TVs and free WiFi. Suites start at 573 square feet and have balconies (some with French Quarter views). Among the benefits of the renovation is the 15th-floor fitness center, which has an outdoor pool looking out over the city and Pete’s Café, which serves rich coffee, pastries and sandwiches. Topping the hotel’s renaissance off is Trenasse, a new Gulf Coast–focused restaurant from chef Jim Richard of Florida’s famed Stinky’s Fish Camp. Fresh oysters are available “all day, everyday,” and the choice tastes of Louisiana include tangy buffalo frog legs, alligator tamales and flounder and lump crab paupiettes.
In the Area
Though the InterContinental New Orleans excels at conferences and weddings, its location on St. Charles Avenue puts it two blocks from the French Quarter, four blocks from Harrah’s New Orleans and six blocks from the riverfront — and, come Mardi Gras time, it has a front row seat on the parade route. The Morial Convention Center, Uptown and the Superdome are also nearby. Hop on the nation’s oldest streetcar, the St. Charles line, for a lift to the Garden District, which is famous for its antebellum mansions. Don’t miss the haute creole cuisine at Commander’s Palace restaurant, an icon in the heart of the Garden District since 1880.
How to Get There
Having had the pleasure of staying at this property several times over the past 3 years, I am always excited to have the opportunity to return. I am amazed by the caliber of the staff and their sincere dedication to each and every guest.
As soon as I entered the lobby for check-in, I was greeted by Assistant Front Office Manager Salman Chaudhry, who immediately greeted me by name, welcomed me back to the property and reminisced about previous visits. He is the epitome of Southern Hospitality, and his genuine charm and charisma makes every guest fell like royalty!
The room, as always, was spotless and comfortable. Breakfast in Pete's was wonderful, featuring delicious food with quick and efficient service. Staff members throughout the hotel greeted me warmly, and all seemed to take great pride in making every guest's stay memorable.
Always my first choice for a visit to New Orleans, I am already looking forward to visiting again soon !
Nice hotel, a bit standard but really nothing bad to say. Rooms were clean, did not partake of any food. Staff nice and friendly. Would stay there again. Only thing was there was construction going on outside which did not add to the stay.
Love this hotel!!! The decor is everything! You are minutes away from Canal street. The rooms are great and room service is good. You have good eating spots and bars right next door to the hotel. The staff was friendly and prompt. This was our second stay at this hotel. We will be back.
The hotel location is ideal if you want to walk a few mins to bourbon street or a block away from hopping on a rail car to ride to the garden district. It is away from the busy streets or the french quarter, and is quite place to sleep at night. If you desire to get sleep, but don't want to be too far from the heart of the city its a good hotel.
Since I needed to attend a conference in New Orleans in June 2018 (hot and humid time of year), I wanted to find a hotel near the main conference hotel was it was already booked. After arriving at the hotel, I met some very nice folks at the front desk who quickly checked me in (I was upgraded to a room with a balcony). I went upstairs and while unpacking, I began to look closely around the room. While the furniture was ok, the carpet had several stains (this was also true for the hallway carpets). The greatest challenge in the room was that one corner was very dirty...it appeared that the room trash can was originally located in that spot but moved later. Unfortunately, the area looked like it had not be cleaned in years. When I asked for someone to clean it, the front desk apologized and offered to move me to a one bedroom suite for the inconvenience. I thanked them (again they were very nice) and changed rooms.
The new room nice and large. There were still few stains on the carpet but overall it was better than my first room. The only concern I had for this room was when the housekeeping staff made up the bed with ripped sheets. This was a minor issue so I did not mention it to the staff.
Overall, I had a OK time at the Intercontinental. It was in a good location, had a nice lobby area, and wonderful front desk staff. My only concerns were with the housekeeping staff and the condition of the carpets (they could all use a good cleaning). I would suggest having management keep a closer eye on quality control in the actual rooms.