Hotel Monteleone, New Orleans
What We Love
- Rooftop pool with panoramic views of the city
- Many of the tastefully decorated rooms look out on the French Quarter or the Mississippi River
- Classic cocktails at the rotating, carnival-themed Carousel Bar & Lounge
- Granite and marble bathrooms, many of which include a Jacuzzi tub (suites only)
- There’s a fitness room (but no steam room or sauna)
What To Know
- This is a traditional hotel with historic design
- The hotel sometimes hosts conventions, so the lobby, elevators and pool can get a bit crowded
- The rooftop pool is a little small for swimming laps
- A $2 occupancy fee per night will be collected at the Jetsetter checkout
- Free WiFi
- Parking On Site
With a stay at Hotel Monteleone, New Orleans, you’ll be centrally located in New Orleans, steps from New Orleans Musical Legends Park and minutes from Cigar Factory New Orleans and Museum. This 4-star hotel is within close proximity of New Orleans Pharmacy Museum and Jean Lafitte National Historical Park and Preserve Visitor Center.
Make yourself at home in one of the 570 air-conditioned rooms featuring flat-screen televisions. Wired and wireless Internet access is complimentary, while video-game consoles and pay movies are also offered to provide entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and complimentary newspapers, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club and an outdoor pool. Additional amenities include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and limo/town car service. Planning an event in New Orleans? This hotel has 24000 square feet (2230 square meters) of space consisting of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
How to Get There
Stayed at the hotel for Essence Fest, but had been there previously several times for work and personal travel. I was supposed to be in a room with 2 beds, but upon check in was told that they only had me in a King bed. When I pulled out my reservation to show that I reserved a double room, I was then told "double" means King, not 2 beds. Really, in what universe? I travel frequently and always look at room details to be sure they are accommodating for my needs. Needless to say, they had no roll away bed or cot, so we ended up ordering a blow up bed. Thank you Amazon (now there's great service). You could tell they had some sort of mix-up, because the front desk already had this paper with a script that the desk agents were supposed to read to us. The desk attendant, Brandon, was so rude and obviously agitated that he was yelling.If the hotel knew something was wrong, maybe they should have reached out ahead of time, instead of blaming my "travel agent", which was TripAdvisor. Unfortunately the email confirmation didn't contain room details - just said Traditional Double, but when I called customer service, they confirmed I was supposed to have 2 beds. No Manager on duty. Really? On one of the busiest weekends in New Orleans? That makes a lot of sense. The room was ok, but our bathroom ceiling was leaking from above. I saw another review that mentioned allergens and would have to agree because I was sneezing like crazy by the last night. The cleaning ladies were GREAT - gave them a big tip. Hotel restaurant's breakfast was mediocre for a town known for great food. The location is great - close enough to Bourbon street, but far away enough to enjoy a peaceful night's sleep. We refused to let the issue ruin our trip, so we made the best of it. Unfortunately, I will probably not be returning to Monteleone again.
I have such conflicting feelings about the Hotel Monteleone, which I stayed at for a week-long visit during the less-busy NOLA travel season (mid-July). The hotel offers some big plusses, and some big minuses that I wish I'd known about before choosing it for my first visit to NOLA. I'm not sure if I mightn't have chosen to stay here anyway, but at least I'd have been better informed about a number of things you won't see on the hotel website.
The basics: I stayed alone in a single King room on the 14th floor on the Bienville side of the building. (FYI, you want to stay on the Iberville side of the hotel if you plan to access the pool and/or fitness center regularly, as the Bienville elevator doesn't go to the roof where these can be found.) The room itself was unimpressive for such a pricey one, but the bed was very comfortable indeed and the housekeeping staff does a GREAT job keeping it clean and in good condition. My only major gripe with the room was that the bathroom was too small. It was along the lines of what you'd find at a standard family hotel, not a luxury hotel that charges luxury prices.
One thing you need to know if this is your first trip to NOLA is that the area outside the hotel is not only extremely busy, but often feels unsafe. The homeless are everywhere sleeping on the sidewalks, and I was approached more than once by a street huckster trying to sell me stuff or do his shell-game kind of routine on me. Canal Street is just a block away, and the somewhat lawless element that hangs out there completely encroaches on the area in front of the hotel. Crowds of people screaming, cursing, ostensibly drunk and disorderly swarm the area most hours of the day and night. I don't mind a little city busy-ness, but this was out of control--kind of ridiculous, given that that the NOLA Police precinct is right down the block. There's little presence of police to be seen on the street here, or maybe I just couldn't see them for the uncontrollable crowds.
My biggest problem with the hotel was that there was simply no place to really relax. The lobby is well-appointed with sofas, chairs and such, and it is indeed beautiful, but again: it's crowded and chaotic practically all the time. More disappointing still is the stunning Carousel Bar which, while gorgeous in design and staffed by a fine crew, becomes untenable for someone looking to unwind after dark, thanks to scores of twenty-somethings who invade the bar from the street, and make it their personal "Spring Break" spot to hang out with their "brahs." I'm told that the recent movie "Girls Trip" has made NOLA a destination for the young and rowdy who want to get their party on in the worst way possible. This may be true, but that's what Bourbon Street is for, two short blocks away. The Carousel Bar was made for a finer experience, but sadly, I could not have that at any time from about 2 p.m. on.
One might expect that the rooftop pool area could offer a place to relax, and it does, but it offers challenges as well. It's not a very big pool for such a large hotel, and the number of lounge chairs is very limited, especially those that are not in direct sunlight. It was a challenge to get a chair every time I went to the roof, and that made what should have been a relaxing experience stressful instead.
Having said all this, one might wonder if there's anything I would recommend about the Hotel Monteleone, outside of the housekeeping staff. I'm giving the hotel three stars specifically because, for a certain crowd, looking for a certain NOLA experience, it might just be perfect. Its location makes it easy to get to any part of the French Quarter you'd want to go to; the city's most beloved restaurants are all in walking distance; the supreme madness of Bourbon Street is just two blocks away; and the hotel staff in general is polite and professional, if not effusively friendly. I guess the point is, the Hotel Monteleone would be perfect for someone looking for a raucous party, but it wasn't perfect for me, who was looking to relax, read some books, have a drink at the bar and enjoy the history, the culinary delights and the, shall we say, more genteel side of New Orleans.
Loved the beautiful antique decor of the hotel and also the history connected with it...super clean and charming...the front desk put us on the 14th floor directly across from the room most haunted...without our knowledge we experienced a haunting which we put together after. Loud banging like construction woke us up at 5am and continued until 7am. Will be back for sure but will request an alternate floor.
Enjoyed the doormen & staff at the entry door of hotel - friendly, cordial, full of information. Hotel in convenient location - very clean. Pool excellent. Bar was fun. This was a family vacation - everyone enjoyed stay
Great location, service, and accommodations at Hotel Montelone! The bed was the most comfortable hotel bed that I have ever slept in! If you are looking for a great hotel in the French Quarters, stay at the Hotel Montelone!