4.0
Very Good 1363 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
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Bedroom Classic Luxury Suite property cottage

Overview

Location

A stay at Hilton New Orleans/St. Charles Avenue places you in the heart of New Orleans, walking distance from Lafayette Square and Audubon Insectarium. This 4-star hotel is within close proximity of St Patricks Church and Saenger Theatre.

Rooms

Make yourself at home in one of the 252 air-conditioned rooms featuring refrigerators and flat-screen televisions. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Spa, Wellness & Premium Amenities

Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a fitness center. Additional features at this hotel include wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Food & Drink

Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel’s room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

Business & Travel Amenities

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in New Orleans? This hotel has facilities measuring 10000 square feet (929 square meters), including a meeting room.

How to Get There

Hilton New Orleans/St. Charles Avenue
333 Saint Charles Ave
New Orleans, LA 70130 United States

Reviews

4.0 Very Good 1363 Reviews
Family time in New Orleans
Reviewed 5 days ago

Water Temperature needs to be hotter. Very disappointed in every shower and bath I took. The staff was awesome and the room was very nice and clean. We slept very well and would stay here again if they improve the water situation.

Gorgeous lobby! But a few issues with my room
Reviewed 5 days ago

I was just wowed when I walked in. Stunning lobby area, and the staff were very friendly and professional. However, I was disappointed in my room, 1903. With small windows high up, and a slight smell of mildew, it appeared to be a former storage area that was converted to a room. I think there is a similar situation for the same, similarly situated room on all floors. The staff very kindly put me in a different room.
The pros: comfortable bed, safe, coffee service (but no cream), small fridge, electrical outlet with computer charger on nightstand.
The cons: no drawers for clothing; at desk, no easily accessible outlet for charging laptops or charging phones. Shower pressure not so great.
Finally, my sink would not drain. They sent a plumber right away. It was improved, but still didn't drain properly.

Perfect Location & Great Customer Service
Reviewed 1 week ago

Hats off to my boy, Michael! Excellent customer service & such a wonderful asset to the Hilton Hotel. Very knowledgeable of the area with great recommendations for best restaurants & nearby bars. Highly recommend!

Their service is far from hilton standard
Reviewed 1 week ago

After some renovations, they look way more fancier but their service has not been improved. There’s a lot option to take so think again before you book this hotel. The location is not bad and room rate is sometimes ok but other than those, not very good

Exceptional City - Unexceptional Hotel
Reviewed 2 weeks ago

I visited New Orleans for the first time with several girlfriends. Our main reason for going was JazzFest and I'm so glad we went. New Orleans far exceeded my perception - the people, culture, food & music were amazing. We stayed at the Hilton on St. Charles Ave which is several blocks from the French Quarter and Canal Street. Honestly, the Hotel was just average. When I checked in I was never told they had breakfast on the 7th floor, was never given the welcome bag with waters and couldn't check-in early. Good thing we added another room since the beds were somewhat small. The cleaning people were very loud in the morning (everyone gets in late at night) so we were awaken. Other hotels had roof top bars, pools, lounge areas - this really only offered some outside seating facing a busy street. Better hotels in better locations for sure.