What To Know
- Guestrooms are individually decorated with French-inspired details and antiques
- There's no on-site restaurant but homemade Creole breakfast is served daily
- The French Quarter is a 10-minute drive away
- Garret rooms are accessible only by stairs
- Free WiFi
- Parking On Site
With a stay at Degas House in New Orleans, you’ll be in the historical district and convenient to Mahalia Jackson Theater and Mercedes-Benz Superdome. This bed & breakfast is within close proximity of Backstreet Cultural Museum and Fair Grounds Race Course.
Make yourself at home in one of the 9 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Spa, Wellness & Premium Amenities
Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This Victorian bed & breakfast also features wedding services, tour/ticket assistance, and a picnic area.
Food & Drink
A complimentary cooked-to-order breakfast is served daily from 8 AM to 10 AM.
Business & Travel Amenities
Free self parking is available onsite.
How to Get There
Upon arrival we were given our key and told where our room was. We were sent to the wrong house and floor. After searching on our own we found our room. It was not as advertised. There were no luxury robes or luxurious bath products, we did not get offered wine nor were we personally shown to our room. The towels were thread bare and stained as well as the sheets. The room needs maintenance repairs. Dry rot in the floors, crack in walls, peeling paint and towel hooks falling off the wall. Not to mention dirty and dusty. After traveling for 10 hours and walking the neighborhood we just wanted to relax with a hot bath and warm room. Neither occurred. There was no hot water and no heat in our room. I called the office which had closed so I call the after hours manager. She did not answer the phone or return my message. The next morning all we wanted was a cup of coffee. Breakfast hours are from 8am -10 am. We went down at 8:10 am and no one was there. The staff had not yet arrived to work. Upon the arrival of one employee around 8:20 I asked if we could get coffee. I was told, When I get to it you can have coffee. I went to speak to the manager who arrives at 9 am. She showed up at 9:30. I told her the problems we were having and she stated she was not the manager but would get in touch with her and have the hot water fixed. I asked to speak to the owner and was told she could not give me his name and he was unavailable. My husband and I left for the day to explore the city. When we returned that afternoon the hot water was still off. We went back to the office and spoke to another employee who we thought was the manager but was only a consultant. No one would own up to being a manger and every employee said the owner had to handle our complaints and the fact that I wanted to check out with a full refund. But the owner was not available and no one knew when he would be. The staff said they would fix the hot water problem and asked us to please give breakfast the next morning a try as it was something special. It was not. Again the staff was late so the buffet was not set up and once all the employees did show up they stood in the entrance to the kitchen and dining room and spoke loudly about the weather, funerals, back pain and arguing about being late. The breakfast served was no better than what you get at every diner in America. The hot water was finally fixed about 30 hours after our arrival. We never did get to speak to the owner . Do not waste your money. This place is nothing more than an old, run down, poorly maintained building with a totally disinterested staff.
We got there and the room was not available, took 2 hs to have someone coming to help us, while waiting outside in the dark with a baby. The next day our room was still not available and there was none in reception to give us an explanation or help us. Absolutely poor management and lack of communication. They did not deliver what the promised and the room without windows are horrible. the toilet was in a poor state with the floor broken with loosen tiles. We have still not hear from them after the complain we submit...really poor communication and service
What an amazing stay. We stayed in the William Bell Suite. The room was beautiful. Not sure why all the negative reviews. Rooms were clean. Staff was wonderful. Yes, it's an older building but isn't that the point? If you want a newer building go stay in a place with no culture in some corporate hotel. Want a place with New Orleans charm? Stay here.