100%
Members Recommend
4.0
Very Good 426 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Being walking distance from the city’s highlights and a block from the iconic St. Charles streetcar
  • Enjoying your thoughtful and elegantly designed room, featuring top-quality furnishings and fixtures
  • Catching a show at the on-site music venue, Three Keys

What To Know

  • Josephine Estelle restaurant, helmed by James Beard Award-nominated Tennessean chefs Andy Ticer and Michael Hudman, serves standout Italian fare with a Southern twist
  • The 1920s Art Deco building has retro-inspired interior design
  • There's an outpost of Portland’s Stumptown coffee chain, as well as a second rooftop Italian eatery

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

A boutique hotspot with its own music venue in the Arts District, a short walk from the French Quarter

The Lowdown

New Orleans is a city unlike any other. Its extraordinary mélange of cultures has forged it a unique identity that you’ll experience in everything you do, see and taste when you visit. Ace Hotel New Orleans aims to honor this tradition. Working with renowned designers Roman and Williams, the staff has considered every detail in taking over the 1928 Art Deco former furniture store, adding custom-made, retro-inspired furniture and lighting fixtures and even a two-story music venue. Upstairs, each of the 234 rooms is meticulously designed, with custom furniture inspired by the building’s classic Art Deco design. The beds are covered in beautiful matelassé quilts created specifically for the hotel, and the combination of premium Roman and Williams fixtures and lovely window seats ensure that everything—including you—will remain in the best possible light. The most exciting culinary offering here is arguably Josephine Estelle, helmed by James Beard Award-nominated Tennessean chefs Andy Ticer and Michael Hudman, which will serve Italian osteria cuisine with a Southern twist. There’s also an outpost of Portland’s Stumptown coffee chain, as well as a second Italian eatery, in the panoramic poolside rooftop garden.

In the Area

In New Orleans’ downtown Warehouse District (also known as the Arts District), you’ll be perfectly situated to walk to the bustling French Quarter for beignets and jazz, or hop on the St. Charles streetcar and soak up the glorious homes that line the fabled street. Beyond the Ace’s walls, you’re just quick stroll away from the WWII Museum, the buzzing French Quarter, or the elegant Garden District. When you work up an appetite from all that exploring, lunch at one of the great restaurants on Magazine Street will definitely be in order. Strike up a conversation with any friendly local for a long list of don’t-miss destinations.

How to Get There

Ace Hotel New Orleans
600 Carondelet Street
New Orleans, LA 70130 United States

Reviews

4.0 Very Good 426 Reviews
Greatness at The Ace
Reviewed 2 days ago

My recent stay at The Ace Hotel New Orleans couldn’t have been more amazing!
From the start, I was met with exceptional customer care by Ms. Denise S. at the front desk. Her kindness spoke volumes, while her hospitality and professionalism were simply top notch.

The hotels offered a wide breath of services and advantages for guests:

-Friendly and efficient Valet Service (thank you gentlemen!)

-Fully stocked fridge and pantry which was diversified, featuring many local food stuffs and beverages

-Excellent and thorough house keeping (remember to tip your housekeeping staff!)

-Quality toiletries, bedding and towels

-On-site music venue with nightly shows featuring local musicians

-Several drink/dining options onsite with excellent hospitality professionals providing coffee, breakfast, lunch, dinner and late night options

-Beautiful rooftop pool and bar (heated in the winters)

-Clean gym with several options for a complete work out. Kettle bells, rowing machine, etc. round out the eqiuptment

-Perfect location for walking! In proximity to the French Quarter, Harrah’s Casino, non Ace dining like Compere Lapin, Maypop, Peche, and for a nice walk Hotel Peter Paul (38 min.)

From the music venue, pool, gym, drink/dining options, to my amazing room, the Ace hit all the marks. A quality staff and wonderful accommodations made the trip!

Good location, Safe feeling, Good customer service.
Reviewed 1 week ago

Room was nice... a little noisy but that's downtown living. Service was good. Room was different than most... but in a good way... complimenting the city of NOLO. Would go again! Restaurant and coffee bar was great. Really yummy uniquely NOLO coffee.

Ace is the place!
Reviewed 1 week ago

My wife and I frequent the ACE hotel every time we come to New Orleans. Our daughter is here and even though she had a place for us we come here. What makes a great place are the people, and everyone here is great!! This place has everything, location great food and drinks, live music and a great vibe! Love it!!

Check out the Three Keys music venue
Reviewed 3 weeks ago

Had never been before and ended up going twice in span of three days for a Dr John tribute and to see Deacon John. Small room but great venue. There is a main floor and a balcony upstairs. Both have limited bar service but one can also go to the main bar in the hotel lobby or for a shorter line go to the bar in the restaurant Josephine Estelle.

Cool looking but service lacking
Reviewed 3 weeks ago

The property is very cool looking and hipster plus the location is great. The hotel bar serves great drinks and it’s a great place to sit and people watch. It’s in a hip neighborhood and walking distance from all the tourist attractions (French Quarter, etc.) That said, the level of service was not quite up to the look - it feels like the hipsters who work there think hospitality work is “ironic”. For example, you get constant texts checking on you but no response if you actually have an issue (text, visit and call to front desk failed to get housekeeping to our room one day. A less than pleased second visit to the front desk eventually led to clean towels). Breakfast room service had butter and jam but missed the toast that should have been included - and the tray took 12 hours to get picked up even though we called. There is a body lotion by the sink but no soap (?!?!? Ew.) Lots of other examples - are they quibbles? Maybe. But lots of little things ended up souring the experience which had gotten off to a great start.