Ace Hotel New Orleans
What We Love
- Being walking distance from the city’s highlights and a block from the iconic St. Charles streetcar
- Enjoying your thoughtful and elegantly designed room, featuring top-quality furnishings and fixtures
- Catching a show at the on-site music venue, Three Keys
What To Know
- Josephine Estelle restaurant, helmed by James Beard Award-nominated Tennessean chefs Andy Ticer and Michael Hudman, serves standout Italian fare with a Southern twist
- The 1920s Art Deco building has retro-inspired interior design
- There's an outpost of Portland’s Stumptown coffee chain, as well as a second rooftop Italian eatery
- Free WiFi
- Parking On Site
New Orleans is a city unlike any other. Its extraordinary mélange of cultures has forged it a unique identity that you’ll experience in everything you do, see and taste when you visit. Ace Hotel New Orleans aims to honor this tradition. Working with renowned designers Roman and Williams, the staff has considered every detail in taking over the 1928 Art Deco former furniture store, adding custom-made, retro-inspired furniture and lighting fixtures and even a two-story music venue. Upstairs, each of the 234 rooms is meticulously designed, with custom furniture inspired by the building’s classic Art Deco design. The beds are covered in beautiful matelassé quilts created specifically for the hotel, and the combination of premium Roman and Williams fixtures and lovely window seats ensure that everything—including you—will remain in the best possible light. The most exciting culinary offering here is arguably Josephine Estelle, helmed by James Beard Award-nominated Tennessean chefs Andy Ticer and Michael Hudman, which will serve Italian osteria cuisine with a Southern twist. There’s also an outpost of Portland’s Stumptown coffee chain, as well as a second Italian eatery, in the panoramic poolside rooftop garden.
In the Area
In New Orleans’ downtown Warehouse District (also known as the Arts District), you’ll be perfectly situated to walk to the bustling French Quarter for beignets and jazz, or hop on the St. Charles streetcar and soak up the glorious homes that line the fabled street. Beyond the Ace’s walls, you’re just quick stroll away from the WWII Museum, the buzzing French Quarter, or the elegant Garden District. When you work up an appetite from all that exploring, lunch at one of the great restaurants on Magazine Street will definitely be in order. Strike up a conversation with any friendly local for a long list of don’t-miss destinations.
How to Get There
We frequently stay here when visiting New Orleans. Great rooms, and we love the bar at Josephine Estelle and to enjoy oysters at Seaworthy. I highly recommend the Ace for a relaxing getaway in New Orleans.
I stayed here for a conference and this was a great hotel. Big rooms, nice amenities like LP player in room, retro appliances. Cool decor. Excellent service. Rooftop bar is a must see. Small music venue and lovely bar in the lobby.
Also great neighborhood for visitors wanting to stay near but not in the French Quarter.
We last stayed here just shy of two years ago in January of 2017 and any issues back then were minor and have all been addressed. The Ace is running as smoothly as one can expect, certainly in comparison to other Ace Hotels (see my review of their Portland property). The front desk staff is also operating on another level in terms of assistance. For this trip, we again stayed in a corner king room. Outside of the room being a bit dark – I must be getting old since I previously preferred this – the size of the space, comfort of the bed, well-stocked fridge/mini bar and very clean bathroom are all hallmarks of this hotel. The benefit now is the additional amenities with a restaurant on the ground floor – it was under construction when we last visited – as well as the bar in the lobby and separate event space make the Ace much more of a destination and a place you don’t mind kicking around when it’s raining. Everything else in my prior review still holds up
We stayed at the Ace hotel Friday and Saturday night for a wedding. The hotel itself was cool with two bars, a restaurant and a coffee shop. I was NOT pleased with the room. I was there with my daughter and young granddaughter. The beds were like sleeping on boards. We could not adjust the TV or the heat (very warm)! The pillows were fluffy until you laid on them. Flatter than s pancake for four! The bathroom had a curtain separating the sink from the bedroom. It was difficult when I had to get up EARLY I was worried about waking the others (which I did). When I wrote a review on Facebook their comment was they still liked me!!! What???? Will Not stay there again!!!!! BAD CUSTOMER SERVICE!!!
We recently booked a 2 night stay on a hotel website for a trip to New Orleans. Upon arrival at the large chain hotel we found out that the confirmation we held was not in their system so we were in N.O. on a busy weekend with no hotel. We went online and the only room available was at the Ace Hotel and was 5 times more expensive than their regular rate. Assuming that we would get a suite based on the super premium price and the fact we had few options, we booked it.
Upon arrival at the Ace Hotel we found out it was a standard room with no upgrade. The descriptions in other "Terrible" TripAdvisor reviews are pretty accurate.
The Front Desk staff (knowing their price was indefensible) were "cold" and unhelpful. If this is the way they run their hotel then they don't deserve repeat business. Not even the courtesy of a response to our written concerns.