4.5
Very Good 196 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Oceanfront suites designed by architect Miguel Ángel Aragonés that appear to float over the water or between the enormous swimming pools
  • Amenities include five restaurants two pools, a gourmet market, upscale boutiques, a state-of-the-art gym, yoga and Pilates studios, a kids’ club and more
  • Most of the apartment-like guest rooms feature pillow and bath product menus, butler services, 24-hour room service, and Nespresso machines

What To Know

  • Most of the 205 guest rooms and suites have ocean views
  • All the privacy of a sprawling resort, but just minutes from downtown
  • The first hotel in the Americas to be decked out with Italian-made Poliform furnishings

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Showstopping addition in San José del Cabo, with avant-garde architecture, five restaurants, a spa, and upscale boutiques

The Lowdown

Formerly known as Mar Adentro, Viceroy Los Cabos is a show-stopping addition to the San José del Cabo coastline. Designed by Mexican architect Miguel Ángel Aragonés, the six glass-and-concrete accommodation buildings sit oceanfront to capture unbroken views of sky and sea. All have floor-to-ceiling windows and private outdoor space, while apartments have private rooftop pools. Leaving the ornamentation to nature, guest rooms are simply dressed in shades of white, cream, and aqua, with luxe amenities including customizable lighting schemes, aromatherapy, pillow and bath product menus, butler services, 24-hour room service, Nespresso machines, and an interactive digital app for doing everything from ordering in-room spa treatments to online shopping in the resort’s high-end boutiques. At the must-visit spa, treatments use oils and fragrances made with natural pineapple, papaya, and passion fruit extracts. The resort also houses five restaurants, one oceanfront swimming pool and one main pool (with a kids’ area), a kids’ club, upscale shopping experience at the Plaza, a gym with Kinesis machines, a beauty salon, yoga and Pilates studios, and more.

In the Area

San José del Cabo has plenty of boutiques and galleries peddling local artisanal crafts and wares, but for a great meal out, venture into the hills to Flora Farm for a gourmet multi-course dinner prepared with organic ingredients grown a few feet from your table, or live music and drinks in the new beer garden. The best reason to head into tourist-favorite Cabo San Lucas is to charter a yacht for a day of snorkeling around the famous Los Arcos rock formation, or go deep-sea fishing for the enormous marlin that have been attracting sportsmen to Cabo for decades.

How to Get There

Viceroy Los Cabos
Paseo Malecon San Jose
San Jose del Cabo, 23400 Mexico

Reviews

4.5 Very Good 196 Reviews
Modern yet serene
Reviewed 2 days ago

Stayed a couple of nights here and really enjoyed it. The architecture is really quite stunning and the rooms were super modern and large. Tons of amenities and excellent value I think as well. My favorite thing about the resort is that it was not too crowded but still had a good lively atmosphere. There was plenty of space to relax by the pool and the beach as well. I would say it is more of a 5 star hotel rather than a 5 star resort however. Not a bad thing but just a different style and atmosphere. A little less relaxing than a resort and a little more catered to chic jet setter types I think.

Can be better
Reviewed 6 days ago

I stayed 2 nights At Viceroy los Cabos. At check in I was asking to provide a credit card as I only had debit card (because I don´t like the credit cards) they told me that I couldn't´t make charges to my room and I will have to pay directly at each restaurant. They don´t even offer the option to charge a certain amount on your card so you can charge to your room as other luxury hotel do. If I had this option I would had consume more as when you go to the beach or pool you doesn´t want to bring your card with you.
After check in, I was taken to my room and a staff from room service arrive and telling me he had to empty the minibar. You can imagine my first impression as it wasn't`t what I was expected for that kind of luxury hotel.
The room is very big and the bed very confortable, bathroom is awesome with a lot of space and two showers and a bath so great for couples. they are one of the first hotel in Los Cabos to have the help speaking system of Alexa which is great and fun. There was to TV in my room next to each other, I think one would be enough. The architecture is very nice and modern.
Food at the restaurant is good, service is regular could be better. They don´t ask if you have food allergies so remember to tell the server if you have one.
The Hotel is great and you need to go once but only for the first experience at check in I put a 3 star and I don´t think I would come back, I rather go on another luxury brand.

Amazing service
Reviewed 6 days ago

I stayed April 11-14 as you walk in the hotel they greet you with all smiles. Diego in the reception to check in was very sweet and helpful! He even upgraded us to a junior suite, other than that his customer service was GREAT!! I will definitely go back!! Thank you Diego!!!

Beautiful and Unique Hotel with a friendly staff
Reviewed 2 weeks ago

The Viceroy stands out as a piece of art among all of the hotels along this stretch. The hotel boasts a very artsy and unique design. The staff is very friendly and accommodating.

The rooms are outstanding. We had a bathtub on the deck that overlooks the waterscape. They have electronic blinds to allow any combination of light to full blackout. Very comfortable deck beds and sofas to enjoy a lazy day or evening.

There are several pools to choose from, but the warmest ones are closest to the beach along with a great hot tub. The gym is fully loaded with excellent equipment and amenities.

They also have a couple of rooftop decks, with great mixologists. The views from the deck are wonderful and it's a very nice place to enjoy drinks.

They do need to work on their food, it's a hit-or-miss. Breakfast was good, but the rest was mediocre.

It's very close to the town of San Jose which is very quaint and lovely. Unlike the rowdiness of Cabo, SJ is very chill and a great place to hang out and enjoy the day.

My feelings are very conflicted with the Viceroy
Reviewed 3 weeks ago

My wife & I stayed March 16-23. I received a great offer online, so we booked it. We have previously stayed at the Hilton Los Cabos a couple times.
Yes, I still give it a 5 star rating. But...
Let's just say that I feel there is a management problem here, that's the only thing that makes sense to me - it's not managed very well.
Examples: They have speakers all over the place, but some days they are on, some days not. The pool & beach bar staff are too busy talking to each other, laughing, hugging, and just having an all-around great time - but very poor with service. You may get someone to come out to you, maybe not. They might ask you if you want anything, or they may just walk by. The drinks you get may have a lime 1 day, then cucumber the next. You never know from day to day what you will be served. Also, the server will take your order but may head off to lunch and then your order is lost. Room service was spotty. A pot of coffee may cost $18, or it may cost $27. You will order a pot of coffee for 2, but may get 4 coffee pods for the in-room Nespresso coffee maker instead. You can’t get coffee anywhere until 7am, unless you order room service – even outside the resort, nothing is open until 7:00. The only way to get ice in your room is by calling room service – there are no ice machines. It’s just a strange, very unpredictable service. The balconies are nice, but the glass front is about 2 feet tall. I predict that someday, soon, someone will fall off a balcony, and that will be a deadly fall. The roof-top bar was out of control; the bar-tenders were working like crazy but couldn’t keep up with the customers yet it was just a normal crowd, we found 2 seats at the bar. Maybe it’s because they try to make too many specialty/craft cocktails. We couldn’t get our check, so we finally started to walk out – then we got some immediate service!

The good: the views are incredible, the pictures posted don't do it justice. The pools are all nice, the sidewalks are always clean, the beach is raked, and the ocean waves crashing make load “booming” sounds all day long – awesome! The staff at the front door & check-in was super, always helpful & friendly. The bar staff at the bar downstairs from the reception desk were always on their game - always smiling and helpful and quick. When you went to the pool or beach it was never a problem finding 2 chairs together. It was never too crowded. The guys that work out there are always watching, collecting towels, offering assistance, and cleaning. There really isn’t a restaurant here but there is food. BUT, this hotel is close to everything! So many places that are walkable like Rock & Brews across the street, or Javier’s in the resort next door, or walk out to the left and there are some nice places too: Grandma’s & Cynthia Fresh. Viceroy is in a perfect location. $7 cab ride to downtown San Jose. Also, I brought my golf clubs. For the entire week – I was the only golfer here. I found that odd. But Rafael at the front desk set me up with a couple courses – what a nice guy too and very helpful.
So, would I stay here again? Do I recommend Viceroy? Yes & yes.