Grand Velas Los Cabos – All Inclusive
What We Love
- The generous 3:1 staff ratio
- Pacific Ocean views from the property’s three infinity pools
- CNN spotlighted one of the resort’s fine-dining spots, Cocina de Autor, as one of the best new restaurants of 2017
- Seafront yoga at the fitness center
What To Know
- The resort’s six wellness-suites feature their own exercise bikes
- There’s a contemporary art gallery on site
- The all-inclusive rate includes 24-hour in-suite service
- The two-story spa offers a range of workshops in its atelier space, from child-friendly aromatherapy techniques to tea rituals
- Free WiFi
- Kids Club
- Parking On Site
When this seaside sanctuary opened doors in December 2016, it became the fifth property in the Velas Resorts collection, a brand that’s practically synonymous with Mexican coastal splendor. This 304-room oasis, however, is anything but a splashy behemoth thanks to a number of thoughtful design decisions, from a unique half-moon exterior to a three-story, open-air entryway all seamlessly blend in with the beachy surroundings. The Sea of Cortez, which explorer Jacques Costeau famously dubbed “the world’s aquarium,” remains a focal point throughout the expansive property: gaze at it from one of the many infinity pools, soak it in with a sunset on your suite’s private terrace, or enjoy it as an awe-inducing accompaniment to a cocktail at Miramar, an ocean-edge bar dotted with bonfires. Fearless epicures may opt for a meal at Frida, which serves up a contemporary spin on local classics, paying homage to its namesake painter with one especially extravagant masterpiece—the $25,000 taco, a gold flake-infused corn tortilla stuffed with Kobe beef, Beluga caviar, black truffle brie cheese, and Morita chilies, among other over-the-top ingredients.
In the Area
Sure, you’re just 30 minutes from Cabo San Lucas’s electric nightlife, but you likely won’t stray far from this aquatic wonderland. A quick water taxi ride will bring you to Playa del Amor, a gold-sand beach with towering cliffs, seemingly plucked from the pages of a romance novel. For thrill-seekers, there’s scuba diving at Gordo Banks, an offshore seamount that’s home to hammerhead sharks. Hundreds of humpbacks and Minkes choose Baja’s bays and lagoons to birth and raise their young—for front-row seats to this annual spectacle (peak season is December through May), don’t miss a whale watching tour, which the resort can help organize.
How to Get There
I usually do not like all inclusives...food is usually the quality of cafeteria food and rooms are sub par. Not Grand Velas! I was blown away with the level of service, the luxurious rooms, and unbelievable food quality. Even my little trip to its spa blew me away. I have never experienced service quite like this before. White glove service, literally. I'm already planning on coming back in January with my friends.
We just got back from a family trip here. It was our first time in Mexico. This is a lovely, high-end luxury resort. Not having experienced Mexico before, I am guessing this is on the high end price-wise, but with the all inclusive package, you definitely get more for your money than going to a luxury resort on Maui, which I have done dozens of times over the years.
The customer service at the resort is superior. All of the staff are extremely friendly and courteous. Raoul at the coffee bar took care of us every day with delicious iced vanilla lattes. Omar and Hugo kept the food and drinks coming at the pool and even helped us improve our "Resort Spanish." Cristina was our personal concierge. She was so on the ball. Every time I needed her, she would magically appear. She took care of everything for us including helping with dinner reservations, adventure reservations and our endless questions.
The restaurants are culinary delights. We especially enjoyed Lucca. My 15 year old son enjoyed ordering food at any time of the day and ordering whatever he wanted.
The resort is impeccably clean and well kept. A staff member is always sweeping, polishing, trimming etc. As the resort is not very old, I think they are still working on adding amenities. It would be great if there was a shuttle into Cabo San Lucas. Also, the resort is huge. More signage on the grounds and throughout the hotel directing guests to the restaurants, gym, spa, etc. would be helpful. There is a lot of construction going on in the area. As I understand it, there are several more luxury resorts coming soon. Hopefully Grand Velas can stay ahead of the pack with their excellent personal service. Also, hoping the competition does not make the area more expensive.
We had two connecting rooms with beautiful ocean and resort views. The rooms are generously sized. I always find myself tripping over my luggage at other resorts. Everything is clean and new. I love a huge bathroom and the marble bathroom is fabulous. It had double sinks and a huge spa tub and separate walk in rain shower that was big enough for two. There was also a separate vanity counter for putting on make up. As a woman, I loved having my own area.
All in all, this was one of my best vacation experiences ever. We are already talking about returning in May 2019.
It is hard to believe this was an all-inclusive. Everything was beyond amazing. Every level of detail, from amazing architecture throughout the resort to the inside of the rooms, the bars/restaurants. Let me start with how amazing the food was. Every bite and every plate was gourmet, prepared with style, a culinary delight (even the breakfast/lunch buffet was prepared in small portions and of the freshest ingredients). Bartenders were truly skilled and prepared amazing specialty cocktails with local fruits. But it was the service of all the friendly staff, who always said hello, asked what they could do, and made it so special and welcoming. To Alondra Sanabria, our concierge, thank you for all the special touches added to our room and coming by the pool by day to see if there was anything you could do for us.
Last year we stayed at Grand Velas Nuevo Vallarta (Puerta Vallarta) and I thought that was the nicest resort and/or all-inclusive of the many we have been to over the years. This one in Cabo San Lucas was even more amazing, like the Cocina de Autor restaurant, a test kitchen restaurant where there is no menu, but many amazing small plate entrees that just keep coming and amazing the palette. I am sorry we didn't have time to try all the other restaurants, but getting reservations to the specialty restaurants was never difficult.
The pool area was actually 3 separate large infinity pools, one for families and one for adults only (serenity pool) and each had their own swim-up pool bar. There was live music sometimes around the pool area by day, even though it was lower season when we traveled. All the alcohol was premium and not watered down. Service by the pool waiters was excellent along with the food. There was also various secluded seating areas including along the beach, and multiple fire-pits where you could relax at night with friends and family.
The rooms are all large luxury suites, with top amenities. From the Nespresso machine for gourmet coffee/expresso, to fully stocked refrigerator, to-end shower/toiletry accessories, and great bedding. The maids and concierge added special touches each day.
The resort is perfectly situated on a beautiful beach, only 12 minute drive to downtown Cabo San Lucas, but far away to be in a peaceful and elegant area. And only about 20 minutes from the airport.
I can't wait to be back with the rest of my family and friends. Thank you to all the amazing people at Grand Velas.
What brought us here?
Prior to visiting the Los Cabos location we stayed at the two other Grand Velas locations, one in Riviera Maya and the other in Puerto Vallarta. The Los Cabos location is the newest and service at the other locations was exceptional to say the least, so our expectations for Grand Velas Los Cabos were high. Grand Velas is considered a luxurious all inclusive resort with hospitality and dining that set a high benchmark. There are other resorts nearby that are comparable in regards to service and quality of food and drinks but we thought Grand Velas offered the best value for the experience.
Anniversary, Birthday, Mother's Day
Restaurants, pools, convention center, spa, oceanfront reception/special event area, personal concierge, shuttle, shaded playground, kids club, teens club, tequila tasting, wine tasting, bars, nightclub, fire pits, live music, gym.
Grand Velas Los Cabos Experience:
First time visiting Los Cabos and did not know what to expect other than good hospitality at the Grand Velas. Upon arrival we were greeted with moist towels and refreshing beverages from the Koi bar. View from the lobby was impressive as the deck overlooks the beach and resort pools. Our concierge met us at the lobby and walked us to our room.
For this stay we booked a luxury Grand Class room with views of the ocean and pools. Would highly recommend this room for those who enjoy sounds of crashing waves and ocean views from every part of the room, there is even a view from the shower. Room has total of four balconies but the main one looks directly over the ocean and includes a plunge pool. This was a good shaded area to relax and enjoy the sounds of the beach. On Mother's day it is was a fun surprise to look out and find the "Happy Mother's Day" message left in the sand. Prior to this we found out the Mother's Day in Mexico was May 10th, so it was a special surprise to see something for Mother's in the U.S.
We went on this trip without the kids, so a majority of our time was spent at the adult pool, again with ocean views and the sounds of waves crashing. Adult pool had a swim up bar and pool concierge offering unique snacks from different kitchens, and other poolside treatment. There is also a variety of sunscreens available in case you forgot yours back in the room. There are two more pools, one hosts a water aerobics class in the mornings. Yoga classes are also held nearby under the covered decks where you can also find ping pong tables.
Staff seems to be trained to provide a unique experience customized to guest's specific tastes. Our concierge would walk with us and check in on occasion to make sure we were happy and during casual conversation some of our interests were mentioned. The mention of things like enjoying baths, appreciation for flowers, dinning by the beach, and cooking classes were brought up in casual conversions. Well the staff capitalized on these small talks because almost every day we found a surprise catered specifically for us.
One night after dinner we walked in to our room to find the tub filled with water, rose pedals, and bubbles. On another night we found a bottle of champagne on ice along with one of our favorite desserts. We had mentioned cooking classes after seeing it on the daily activities list but found it was only available kids, so our concierge made arrangements for us to have private cooking lessons with the chef from the French restaurant Piaf. Chef prepared some of his personal favorites and gave us a new appreciation for the work these chef's put into making their menus.
We were also offered the opportunity to have dinner at night on the beach. A private table was setup on the sand and the rocks were lit up as the waves washed ashore, truly unforgettable experience. All this attention to detail with experiences and activities really separates Grand Velas from other resorts.
At check in we noticed occupancy seemed low so we asked if this was normal and if it would be this way during our stay. Staff confirmed that during this time, early May, the resort was not as busy and take advantage of the low occupancy by performing maintenance to upkeep rooms and other facilities. Unfortunately, this also meant that not all restaurants and activities were available during our stay. This was the only downside during our stay but was quickly overshadowed by the special treatment and extra attentiveness. Everywhere we went staff made us fell at home, literally, when walking into restaurants we would be greeted and staff would say something along the lines of "Welcome, please sit wherever you like, this is your home".
A few things we would recommend when staying at the Grand Velals Los Cabos; tequila tasting, spa, and sky bar at night if you like music. View from the tequila tasting room makes you feel like you are on a cruise ship because the way the balcony overlooks the ocean, you think are are sitting over the water. This is a fun experience even if you do not drink tequila. Our mixologist, Nestor, was very knowledgeable and had first hand experience at some big name tequila distilleries. He shared personal stories, pictures, and videos that gave us some background on tequila, the agave plant and some Mexican history. It was an educational experience and listing to Nestor is worth the trip to the Mezcal & Tequila Bar even if you don't drink tequila. Spa offers what they call a water ceremony. With the water ceremony you have access to the spa's pools that offer a variety of water treatments and it ends with unique sauna and water rooms. It's affordable and relaxing. The Sky Bar, agreat sound system and ambiance.
Overall, service and attention to detail makes it difficult to stay at other places because Grand Velas has raised the bar. Location makes this a more quiet and mellow but relaxed and luxurious atmosphere. Lots to do onsite but for more action Cabo San Lucus is only about a 20 car ride away.
Chef Aurélien Legeay, thank you for the cooking lessons and the best meal we had during our stay.
Alondra Sanabria, thank you for all the little extra touches making this an unforgettable anniversary, birthday, and Mother's Day.
Andreas Schmidt, thank you for taking time to discuss details about our stay and reassuring us of the quality and hospitality Grand Velas emphasizes.
We look forward to coming back later this year with the kids so they can help us give some more insight on all the kids activities offered at the Grand Velas.
Lets start with the very good things about this hotel. The property is fantastic, the rooms are big, well decorated, very comfortable and super clean. The service is very kind, sometimes a little bit slow for my standards but at the end the balance is almost perfect (two thumbs up for Sergio our waiter in the pool area).
Frida Restaurant is fantastic as well as food in the pool. The breakfast in Azul could be better (I had cold enchiladas and not so tasty hot dishes) the rest was good enough.
I complained about WiFi speed in my room and also regarding the service in general and immediately received the manager attention, very good response, at the end I left the hotel totally delighted and my overall satisfaction was close to 10.
I will comeback soon with the rest of my family to enjoy this place again.