Casa Dorada Los Cabos Resort & Spa
What We Love
- The hotel’s Mexi-chic design
- Super-spacious accommodations
- The private beach club, which brings a sense of calm to busy Playa el Medano
- Pool attendants who cater to your every desire
- Diverse range of activities to suit every taste
- Central location close to town on one of Cabo’s best beaches
- Family-friendly vibe, courtesy of the kids club and pool
What To Know
- It is a timeshare hotel
- It can get loud (music is usually piped into the pool area)
- All guestrooms have either a kitchen or a kitchenette
- Handicap Accessible
- Kids Club
- Parking On Site
Located in Cabo San Lucas, Casa Dorada Los Cabos Resort & Spa is on the waterfront and minutes from Puerto Paraiso Mall and Marina Cabo San Lucas. This 4.5-star aparthotel is within close proximity of Lover’s Beach and The Arch.
Make yourself at home in one of the 150 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Rooms have private balconies. Plasma televisions with satellite programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools or 3 spa tubs, you can spend some time at the private beach. Additional features include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).
Grab a bite to eat at the aparthotel’s restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Breakfast is available for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.
How to Get There
When we first arrived at the hotel we were reminded with the view right away that "EVERY ROOM HAS AN OCEAN VIEW!" However, upon check in we were scammed. We were told that we were "Up-graded" to a larger suite and we were excited for this at first. Then when went on our way to our larger suite to notice that the elevator didn't even go to our room as the first floor is below the ground floor or basically- UNDERGROUND. We tried to stay positive but when we entered the room, facing another wall or part of the hotel with NO VIEW OF ANYTHING. This was room 129 and it was awful. We did not have any view of anything nice. To go into further detail of what was upsetting was that we didn't ask for this poor "upgrade." We immediately called the front desk and they told us there was NOWAY we were able to move. This was ridiculous as our friends in another room were also unhappy with theirs and were given 3 options to move to. How were there 3 ocean view rooms available for them to move to but nothing available for us????
To top it off, we found out that the Front Desk Manager - Noel, was able to be bribed by our friends with $100 cash and when we spoke to him he offered nothing and told us that our unhappiness and complaint was NOT VALID????? We were completely dissatisfied with the lack or complete disservice they gave to us.
This was our FIRST TIME staying at this resort.
Another point when we spoke with NOEL- we told him about the CONSTRUCTION on the wall of our exterior of our room was being torn out and pipes replaced- hold told us we were lying. He didn't even know that our room was being worked on at 7am on a SATURDAY MORNING. Noel was the absolute worst Front Desk Manager we have ever encountered and his front desk staff follows in his shoes. They have bad attitudes are not well aware of the grounds that they provide service to their guests.
Working in the hospitality industry allows us to know that there is ALWAYS something that can be done to make your customer happy. Nothing was done for us.
I will be returning for another visit in a few weeks! This is my go-to Resort in Cabo! I have reviewed CD many times, and this time I would like to acknowledge Noel at the front desk, and Eduardo at Bell Service. Muchas Gracias Noel for caring about what area of the hotel I like to stay in (the A building that overlooks The Office and allows me to enjoy sunrises).....and Eduardo, you are as helpful, professional and kind as it gets! Did David train you? Hola David teddy bear! ...Casa Dorada Familia is the best (Ilse, Emilio, Bismarck, David, Gabiano, Lupita, Pepe, Marianne, and soooooo many more beautiful people). The location on the swimming beach, the beach club, the events, the wonderful staff make this vacation spot so perfect! See you soon, love Cabo Barbie
My husband and I just spent 11 magnificent days at "The" Casa! This was our 4th trip and already we cant wait to go back. Everything from the people at the front Desk to the great house keeper Lilliana was excellent. The service at the pool was amazing, Isidro at the Maydan restaurant was so friendly we just wanted to stay at breakfast forever.
Special thanks to Chef at 12 Tribes, Gabriel Moro Morales. We had 3 delicious dinners there and loved each more than the other. The Sea Bass is a must try if you like fish.
Thank you to all at "The" Casa, we look forward to our next trip!