4.5
Very Good 494 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The gourmet restaurant, where cooks finish up delicious dishes right in front of you
  • Most rooms feature balconies
  • The hotel’s lofty, luminous entrance is decorated in classic Belle Epoque style
  • READ MORE: 72 Hours in Milan

What To Know

  • A city tax of approximately $7 per person, per night, will be collected by the hotel at checkout
  • The hotel opened on September 5, 2013
  • It's a formal place; show up in jeans and you’ll be steered to the service entrance

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Extravagant reimagining of a grand Milanese palazzo with marble and gold leaf interiors and a top-notch restaurant

The Look

Willfully ostentatious, Palazzo Parigi offers an emphatically five-star experience. Housed in a glistening white 10-story building designed by lauded French architect Pierre Yves Rochon, the property has an elegance that echoes Palazzo Cramer, which stood on the site back when the surrounding streets were canals and was destroyed during World War II. The interiors sparkle with Carrara marble and gold leaf, and the overall feel is gloriously nouveau riche. The grand spa (set to open in spring 2014) on the third floor will offer a hammam, sauna and indoor and outdoor relaxation areas.

Bed and Bath

Guestrooms are big and brash, with enough gold trim to put Liberace to shame. Most offer broad balconies with views of the Milan cityscape. Well designed and simple to use bedside buttons make personalizing the space a breeze; the blackout option is particularly handy for light sleepers. Bathrooms are smooth expanses of travertine marble, with plush towels, free Clarins toiletries and robes with a sky-high thread count. Toilets are set within their own little bathroom within a bathroom, allowing couples to share the space yet maintain personal privacy.

Beyond

The gourmet restaurant’s theatrical layout ensures that the open kitchen takes center stage; some dishes are finished up by the chefs right in front of you. The airy lounge bar has a striking backlit veined marble bar and Liberty-style decorations, and the unusually high ceilings and giant windows let the light flood in. The grand spa (set to open in spring 2014) will cover 12,000 square feet, with an additional 1,000-square-foot VIP area; it’s designed to help guests forget they’re in the middle of a bustling metropolis.

In the Area

Although the immediate surroundings are a little anonymous, you’re a short walk from the maze of pedestrian streets, plazas and palazzos that make up Brera, Milan’s answer to Greenwich Village. An evening stroll around this neighborhood will take you past everything from palm readers and street jazz musicians to expensive antiques shops and art galleries. Via Solferino, which runs almost directly behind the hotel, boasts a host of restaurants and contemporary clothing and design stores. The Pinacoteca di Brera, arguably Milan’s most impressive museum, is close enough to be visible from the upper floors of the hotel, and the Baroque Chiesa San Marco, Milan’s second-largest church, stands nearby.

How to Get There

Palazzo Parigi Milano
Corso di Porta Nuova 1
Milan, 20121 Italy

Reviews

4.5 Very Good 494 Reviews
Honeymoon trip in Italy
Reviewed 13 hours ago

Great location, beautiful and classic hotel. One of nicest in Milan. Our room was elegant with a small balcony. Great service. One of the best breakfast buffets. Great bar, the bar food is good, nothing outstanding. The garden for breakfast or dinning was beautiful.

beautiful hotel with great service
Reviewed 5 days ago

chose this hotel because it is exceptionally beautiful with attentive service. the location is is a more residential area but a short walk from the famed shopping and touristy areas.

lets start with the suggestion you book through leading hotels and get the free breakfast, which is especially nice, room upgrades and $100 to spend in the dining areas.

The rooms themselves have recently renovated and are classic in design. They have the single best black out shades that I have ever seen assuring a great nights sleep. the bathroom are large and have Clairns products.

I love a great breakfast and here you can eat inside a glamorous dining room or outside over looking a garden. while it selection is not as large as some buffets, the food quality is high. Service imperfect.

I prefer the non scene, residential feel of this property over the more flashy chain related hotels directly in the shopping areas.

Wonderful afternoon tea and coffee
Reviewed 4 weeks ago

My friend I visited this hotel for a coffee and tea. It was wonderful afternoon with a girly talk.
Beautiful ambiance and decor . We really enjoyed . I would love to stay here if I have chance .
We had delicious cake and coffees . The service attentive but not intrusive. There were a few tables for business meeting ect. We were really causal maybe too causal ( GYM staff) but staff still were polite and professional.
They have a beautiful garden area to seat and relax.
I would highly recommended this place for somewhere nice place seat and relax to atmosphere and chat with friends

Poor Experience and Not up to Expectation
Reviewed 1 month ago

There was a promotion for this hotel during my stay period with complimentary upgrades and also the hotel had garnered a lot of good reviews in Tripadvisor. So I decided to try. I booked 3 nights, separate into 2 bookings of one night for first booking and subsequently 2 nights for 2nd booking after my trip back from Tuscany. The first stay was a deluxe room and the second stay was a suite.

Arrival

I took a train from Geneva to Milan which lasted about 4 hours. On arrival, I hop into a cab who brought me to the hotel doorsteps, a short drive of 8 mins. The hotel lobby certainly impresses on arrival, with that big chandelier that runs from the ceiling to the 2nd level, which the hotel prominently featured on their website. The bar and restaurant were also nicely decorated. Check-in was quite efficient although I thought the welcome can be a bit warmer. It felt like I was checking in to a business 4-star hotel than a 5-star hotel.

The Corner Deluxe Room

The corner deluxe room was as described a corner room with 2 sets of balcony. It’s quite spacious and decked out with a large king size bed, a sitting area, TV, mini-bar, coffee machine and all the standard stuff. The bathroom has a walk-in shower and a deep sunken bathtub. The balcony is kind of small and the view frankly rather disappointing as it just faces the main street and adjacent buildings, not quite like what was shown on the hotel website.

The room décor and fixtures doesn’t appeal to me. It’s distinctly felt like a nice service apartment rather than a luxury hotel room. For example, the walls were painted, not covered with wallpaper, the furniture was functional rather than beautiful, though of reasonably high quality, the floor is blank-wood laden, and the shower marble doesn’t looked very posh. It certainly feels like the owner have spent a lot on the lobby and public areas but then not bother to decorate the rooms.

Other than these, the amenities were fine. The hotel provided some welcome tibits, and there’s complimentary coffee and mineral water. Water pressure was good although the shower stall took a long time to drain. It’s just like a nice service apartment which was well and good if I had not pay to stay at a 5-star luxury hotel.

The Common Areas, Food & Beverage and Others

The location of the Palazzo Parigi is at the quiet corner street away from the centre of Milan where all the activities are. I didn’t have time to explore the vicinity as it’s only for one night. Anyway, it’s just 10 to 15 mins walk to the city centre.

As highlighted earlier, the common areas of the hotel are impressive, and that includes the bar and the restaurant. There is a outdoor terrace garden in the restaurant.

F&B standards in this hotel were very weak. To utilize the F&B credit that comes with my booking, I tried the so called Gastronomic restaurant and all the food were disappointing. They were either too salty or too overcooked, apparently dishes rushed out of the kitchen without a lot of care and of course, it goes without saying the price is expensive. The service was poor as well as other than the sommerlier, no one bother to ask me if the food was ok, which was quite wise of them as I would have been very critical. Only the managers on duty spoke English and not the waiters. Worse, the main course more than 30 mins to arrive and this was after repeated chasing. The waiters and even the restaurant manager on duty ( who had a bad attitude ), deliberately ignoring me when I tried to get their attention, as if I was not there. As luck would have it, there was a screaming baby in the adjacent table. I was also perplexed that the hotel allowed dogs to come into the restaurant, including big dogs and one that looks like a pit bull.

Overall, the meal was a disaster. The food was poor, barely edible and the service very slow and very bad. The manager on duty have the snobbish attitude as if they don’t care. One of the ladies manager did apologies though to her credit for my bad experience.

Breakfast food quality was poor. All the usual morning bakery items, fruits and dry cut meats and nothing in particular was of high quality. And yup, as another reviewer had pointed out, they really did serve orange squash instead of of freshly squeezedl orange juice. An unacceptable practice in my view in a hotel purported to be 5-star luxury. Expresso coffee is nice however but that is true anyway in Italy so nothing special.

There is also a Spa and a gym. I tried to use the gym at night but it was left completely dark as someone turned off the lights and it was impossible for me to locate where the switches are in a completely dark room. Sure I can complain and wait for someone to come up and turn on the lights but why should this be necessary? Such things are simply unacceptable in a luxury hotel.

Service

The problem with the restaurant was highlighted above. Other than that, service during breakfast was generally OK and the serving staff was much better than the dinner I had the night before. The waiter suggested some Chinese spring rolls which surprising was quite tasty.

Overall, other than the dining experience, service ranges from poor to average to sometimes good. It should also be noted that many of the staff other than reception area and the Managers on duty, lack even basic English communication skills. So when I asked something from them, they have to look for someone else to attend to me. Again, very unacceptable.

Conclusion

I do not think that the Palazzo Parigi is actually a true luxury hotel. The beautiful public areas cannot compensate for the lack of décor and finishing in the room that makes them look more like a residential apartment than a luxury hotel room, and that includes the suite. The pictures on the website are misleading as they are all touched up to look much nicer than actual.

The F&B was also particularly bad, both during dinner and in breakfast. Service standards varied from staff to staff wildly without any resemblance of consistency, indicating that the management did not invest enough to train the staff.

I was disappointed with my stay as I have expected better, disappointed enough to call my travel agent to cancel the return stay. In fact, I am puzzled by all these good reviews I found here which lead me to try in the first place. The Palazzo Parigi attempt to position themselves as high end luxury while still being “affordable” and end up being none. It is in fact faux luxury, and compared very poorly to the 5 star hotels in Milan that I have tried, such as the Mandarin Oriental, the Armani and Four Seasons. A very poor rating of 2/5 and this property in my opinion is to be avoided.

Outstanding hotel, one of the best!
Reviewed 2 months ago

I travel a lot and stay in hotels worldwide, this one is up there with the best!
The rooms are generous, I’ve stayed in various rooms here and all the rooms I’ve enjoyed have been larger than expected.
Service is excellent as is the food (if a bit pricey for some, €35 for lunch main course). The location in Brera is fantastic within easy reach of most of the city centre.
The spa here is wonderful and not to be missed!
Best advice.....just go! You won’t be disappointed!