Hotel Silver Milano
What We Love
- A convenient base for Milanese sightseeing, with breakfast, a Bisceglie shuttle and moreYour location, near Fiera di Milano/Rho convention center
- Your breakfast, welcome drink and – for extra convenience – Bisceglie shuttle service
- Shopping till you drop in this glorious fashion city
How to Get There
I read decent reviews. I was excited to end our vacation with a decent, convenient to the airport hotel. The one positive thing- The employees were great. The rooms were awful. The beds didn’t have blankets. Just sheets. It is a dilapidated closet of a room. One outlet in the entire hotel room for charging devices. The walls were peeling. It was drafty and loud. No decorations. So basic. Nothing remotely close to it for dining or entertainment. I would never recommend it to anyone. Even the hairdryer was primitive.
We stayed here for one night on our way through Italy.
First impressions were good, smart reception area, beautiful tiled floor, looked clean, smart, and in good order.
The hotel is a Motel style with your own private car parking space within a discrete trellis fenced area just outside your own front door. Just make sure this door is locked – ours wasn’t.
The small bar is in the front lobby opposite reception and only two chairs and was operated by staff serving in the dining room so we, and other thirsty travellers, had a while to wait before being served. There are more chairs along the corridor leading to the garden, but it is just that – sitting in a corridor.
The evening meal was disappointing both in taste and portion size. The continental breakfast was as expected and plentiful.
The bedroom was in good order with the bathroom in the bedroom and a separate door to the toilet. The bath was a sunken roman style very deep bath with shower, so deep in fact I had trouble getting in and out, being only 5’ 2” I could have done with some steps!. It was, however, beautifully tiled in Italian mosaic.
The hotel advertises a free shuttle service to and from the exhibition centre, free Wi-Fi and a fully equipped gym which, unfortunately, we did not have time to visit.
This hotel is basically odd. It is more like a motel in design, with parking outside many of the ground floor rooms. The bar is in the lobby but is very small and has no atmosphere as you are essentially sitting in a hallway.
My room was nothing like as opulent as those shown on the web site and felt very much like a budget room. No desk space and a curtain separating the bed from the shower and sinks. Fortunately there was a door to a separate WC.
The room I had was very noisy, being very close to the lobby. I was woken one morning at 07:30 by what I thought was someone knocking on another guest's door but when this continued for 30 minutes I realised it was some kind of maintenance work.
In mitigation, service was very friendly and prompt in the bar and the restaurant, but as two of my three nights cost around 200 euro for a "motel" in the middle of an industrial estate, then the overall experience was disappointing and although the location was very convenient I won't be revisiting any time soon.
Nice hotel quiet with wide, clean and comfortable rooms where you can park your car in front of your backdoor. Staff is kind.
Unfortunately quality is sliding down a little bit as there are no more newspaper free at entrance, no more snacks (at payment) in the room and management took away the fantastic fresh orange juice machine, but prices are still the same: not at all an appreciated move...
Myself and my husband stayed here for 2 nights. Although a very pretty four poster bed, Italian mosaic shower, found that there was not enough pillows ( 1 each and very flat and hard) no spares in the cupboard. There was only 1 set of towels, only one cup. Thought it might be rectified the next day, but only replaced what was already there.
Breakfast was ok, continental only but had your normal choices; toast, croissants, ham, cheese, bread, cereal, fruit and yoghurt. What was there was quite nice and you could just help yourself.
Wasn't sure how to get about and not speaking any Italian, asked for help in reception. My advice is if it seems too good to be true it probably is!!
I asked how to get into Milan, apparently there was a free shuttle ( at no point was I told this was just to the metro station and then onward travel was up to myself) I waited 30 mins for the shuttle for it not to turn up, so front desk ordered me a taxi instead. I said I would wait, but he insisted. He said I had to bring in the receipts to be refunded later. The hotel guy spoke to the taxi driver in Italian and off I went, unbeknown where I was going. I was dropped off at the Duamo Milano - 42.70 euro fare. To get back I had to speak to a fantastic lady in the tourist information centre as I didn't have a clue.
The hotel reception then wouldn't refund as I had gone too far. I got really upset about this, as I didn't feel like it was my fault and I never asked for a taxi at all. In the end after 20 minutes of dispute I got 20 Euro back but felt this was very unfair.
After being in Milan I went back to my room to find the door leading to the hotel had been left unlocked by the cleaning staff, I wasn't happy about that at all as anyone could have been in and took anything. Luckily anything of real value was in my possession, else who know what may have been taken.
We left the hotel and I wouldn't return after their disappointing communication, cleaning staff security and customer service.