Boscolo Milano, Autograph Collection
What We Love
- Access to the spa and a welcome drink are included in the Jetsetter rate
- Prime location in Milan’s fashion district
- Bold, colorful design
- Spa has a Turkish bath, sauna and heated swimming pool
- Oltremare restaurant serves fresh Italian fare
- READ MORE: 72 Hours in Milan
What To Know
- A city tax of approximately $6 per person, per night will be collected by the hotel at checkout
- If you don’t like futuristic design, this isn’t the place for you
- Large rooms for a downtown hotel; some have a view of the Duomo
- Service can be inconsistent
- Small pets are allowed at no extra fee
- Free WiFi
- Parking On Site
- Room Service
In 2009, Milanese architect Italo Rota (whose résumé includes the renovation of the Musée d’Orsay in Paris) transformed a 1920s bank building into his first hotel project: the Boscolo Milano. A gray stone façade belies a dramatic interior, which features a lipstick-red entrance (inspired by the nearby La Scala opera house) that opens onto a white-on-white entrance hall with a Carrara marble floor. Ahead, giant tubular metal sculptures draw attention to twin staircases that lead down to the reception area and modest art gallery. In the public spaces, more than 4,000 LEDs change color and intensity depending on the season and time of day. British lighting designer Tom Dixon contributed many of the unusual fixtures; Rota has also placed his own disarmingly comfortable custom-made works — a bulbous pink-and-lime chair, a triangular pink velour settee — throughout the property.
Bed and Bath
The imaginative vibe carries through to the guestrooms. Large by Milan standards, the 154 rooms and suites come with oversize windows, and many have views of the Duomo. All are streamlined, with bright white bedding, patterned wallpaper, neon accents (lime-green throw rugs and chairs), black-and-white recliners, shiny black stools, and giant light fixtures on the ceiling courtesy of Tom Dixon. Marble-clad bathrooms have huge rain showers, large backlit mirrors and a colorful range of toiletries displayed in test tube–like containers.
Come evening, Boscolo’s black-and-white Oltremare restaurant serves seafood dishes made from local ingredients. Grab some predinner bubbly at the Arlecchino Lounge’s tiny champagnerie, where bottles are arranged on white Corian shelves (padded with leather and speckled with Swarovski crystals), and a few are placed on ice in the curvaceous “champagne sink” before serving. The on-site Atomic Spa Suisse is cavernous but manages to feel pleasantly cocoonish, not claustrophobic. Reflective silver hemispheres that resemble bubbles hang over the heated swimming pool. Mod “bubble beds” adjust to the contours of your body. There’s also a Turkish bath and a long menu of services available in the funky treatment rooms.
How to Get There
I was charged for one night no show which hotel refused to give refund for. Hotel insisted that I booked a third room which wasn’t cancelled, which is absolutely untrue (why would I need a third room for two couples). No confirmation, no reminder of check-in, no greeting email whatsoever from the hotel prior to check-in. Funny thing is even Marriott rewards itself can’t verify whether there is accidental a third booking or not. Anyway the attitude and gesture of treating Ambassador and lifetime titanium member makes it the worst Marriott hotel who steal money from its guests by not admitting their own mistakes and giving terribly customer service to elite members.
Stayed only for 1 night at the end of our 2 weeks European holiday and we select Milan as the last city to visit. As we stayed only for one night, their location is perfect, just 5 - 10 minutes walk to the Duomo and the hotel is located right in the centre of Milan shopping district (Via Montepoleano). The hotel, despite small, is very plush and full of designer furnishings. Staffs are friendly & the rooms are very nicely decorated & comes with a huge bathroom. Really like the location as you can just walk to the tourist attractions & shopping. Definitely will stay here again if visiting Milan later this year.
This hotel has a great location that is convenient to many sites in central Milan including the Duomo and the Leonardo museum. The staff are very pleasant and seem genuinely interested to ensure a good experience, asking questions about my stay, plans while I'm there, any needs I have in the hotel (spa, fitness, food) and in Milan. Unfortunately, just below the surface is the reality of this hotel. When I arrived (in the morning after an international flight, for which I requested an early check-in and even contacted them directly to ask about availability of early check-in) they told me my room was not available and they couldn't tell me when it would be, but that they could put me into a room right away if I was willing to pay an upgrade fee for a deluxe (instead of superior) room. Because I had meetings that day I agreed and was taken to this room. The first things I noticed were that (1) the deluxe room is no different than the superior room except a bit more space that is negated by the arranged furniture (and my room was laid out differently than the deluxe rooms shown on their website, and seemed smaller as well), (2) the "desk" is a horizontal surface with a small refrigerator and a room safe underneath, meaning there is no place to sit and work and thus useless as a desk. Since I had a busy ahead I settled into my room. Shortly afterwards I realized the heating/air conditioning didn't work -- no temperature control and no air flow -- not working at all. I changed clothes and left for my meeting and told the front desk to please check the HVAC while I'm gone, which they cheerfully agreed. When I returned the room was cooler, but when I went to sleep that night the room got hot and I realized the system still was not working. (This is worsened by the bed linens with the sheets and comforter sewn together, so you either get nothing or a heavy comforter laid over you). The next morning I left for my meeting and this time asked the concierge to please have someone repair the fan and the cooling system, which he noted on paper with my room number. When I returned it was clearly not fixed but it was late in the day after my meetings so I cracked open the windows and went to sleep. Of course, the room stayed cooler but instead I was awakened at 5:00am with trash service in the street, so I got up and left early for the airport. Fortunately the Malpensa airport has a nice departure lounge with snacks and quiet space for napping. :)
Really not impressed by the service standard that are closer to a 4* hotel than to a 5*. However, the prices are a 5++* hotel : 52€ for a salad and a drink, both were unimpressive.
Also, facilities aren't up to the standard of the hotel. Example : a ridiculous fitness "room", which is actually composed of 2 running machines in a dark corner of the spa. No free weight, no other fitness equipment.
Last thing, the hotel team doesn't care about guest complaints and are so arrogant because "we're a 5* hotel in Milan". Actually, maybe the most arrogant service I ever had at a hotel.
Well, Madam, true 5* hotels don't have to mention it.
I can’t say enough wonderful things about this lovely hotel and its warm and welcoming team. Incredibly personal service from the extremely attentive front desk staff, who went out of their way to attend to our every comfort - even so far as to purchase and deliver a power adapter to our room. The chef du concierge Tomasso was also very friendly and knowledgeable. Delicious breakfast buffet satisfied every possible hunger. Stylish and well-appointed guest room. Loved every minute of our stay!