Baglioni Hotel Carlton
What We Love
- Unbeatable location in the heart of Milan’s Quadrilatero, with a discreet entrance flanked by luxe boutiques
- Home to one of Milan’s top restaurants, Il Baretto
- An extremely courteous and helpful staff
- READ MORE: 72 Hours in Milan
What To Know
- A city tax of approximately $7 per person, per night, will be collected by the hotel at checkout
- Free WiFi
- It's a 10-minute taxi ride from Milano Centrale train station
- The small gym is open 24 hours
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
In the Quadrilatero della Moda (Milan’s fashion district), the Baglioni Hotel Carlton is an elegant five-star sleep set in a classically styled mansion. Two separate entrances are located on two of the city’s hottest shopping streets, and both lead to a grand marble-floored lobby decorated with oil paintings and Chesterfield sofas. In the Caffè Baglioni, a hip hub designed by Milanese atelier Rebosio + Spagnulo, Murano glass chandeliers hang above an impressive piece of wall art that depicts a musical score by composer Daniele Lombardi made from copper yarn.
Bed and Bath
The 87 guestrooms and suites are dressed in a creamy palette, with fabric-covered walls, dark wood floors and leather finishes. Modern light fixtures add an edge to the classic decor. Tactile fabrics (rich brocade, silk linens and velvet cushions) are featured throughout, and most of the rooms overlook the boutique-lined Via Senato and Via della Spiga (or the internal courtyard). The bathrooms have heated black marble floors, spacious rain showers, wonderfully soft his-and-hers bathrobes and custom-made fig-scented toiletries by Ortigia.
The hotel’s restaurant, Il Baretto, first opened as an American Bar in 1962 and attracted a creative crowd including Italian poet Eugenio Montale. It’s one of Milan’s finest eateries (and a see-and-be-seen spot) and serves a menu described as “Milanese light” alongside an impressive wine list. The Spiga 8 Spa (named for the private entrance on posh Via della Spiga) is a collaboration between the hotel and spa guru Laura Elos; it has a Turkish bath and experience showers, and it offers a range of holistic treatments. Each morning breakfast is a delicious spread of Italian pastries and savory options including eggs, meats and cheeses served by the attentive staff at Caffè Baglioni.
In the Area
Start the day (window) shopping on the impossibly posh Via Montenapoleone, and stop for a cappuccino and pastry at the historic Sant Ambroeus. A five-minute stroll through Corso Vittorio Emanuele takes you to the Duomo, Milan’s famous cathedral, built between the 15th and 18th centuries. If the day is clear it’s worth climbing to the top to enjoy sweeping views of the city and surrounding countryside. For lunch head to the lovely district of Brera, which is dotted with restaurants, wine bars and art galleries and is home to the Pinacoteca di Brera, Milan’s most famous museum. End your day with a well-deserved aperitivo at the wildly popular N’ombra de Vin, which serves an impressive selection of Italy’s finest wines.
How to Get There
This is an upscale hotel in the heart of the Milan shopping area. Step out back door and you are in high end shopping. A short 10 min walk gets you to the Galleria and also the Duomo. Very nice hotel with modern furnishings. Walls are a bit thin surprisingly and we could hear the dog barking next door and people in hallway. But, these lasted a short time and the room was quiet for all of the evening rest hours we were there over 2 nights. Concierges are accommodating and helpful. Gym is OK with 2 treadmills, 1 bike, and a do-all wall mounted weight-by-cable resistance, along with some hand weights. Spa is very nice although we did not use it.
The most friendly and attentive serviced we received in a long time; a pearl of a hotel, great location, great facility but the most streaking feature is the service, everyone made our stay special.
We are definitely going back.
What I was hoping for was a 5 star luxury experience. Unfortunately this was not the case--even though I upgraded to a Junior Suite when booking. I was giving room on the 4th floor. When I walked in I saw a large king room with a big bathroom. I immediately asked whether this was a jr. suite and was told that it was and that the jr. suites are all different. I was disappointed. Later that day I looked on line and noted that the website stated that junior suites have separate seating areas among other things. I went downstairs again, this time armed with the information from the website. Once again I was told that what I had was a jr. suite because I had a big bathroom. Really? At this point I gave up. I had already unpacked and I was exhausted from my long journey.
Adding insult to injury, the room was dated and in dire need of upkeep. The drapes were stained and ripped and the wall paper in the entry way near the bathroom was stained as well. No separate seating area except for two tired chairs (in need of cleaning) on the opposite side of the room and no view.
Not the experience I wanted for 20th anniversary.
On the positive side the service and people were wonderful.
If you want 5 star luxury, this isn't where you should stay.