Baglioni Hotel Carlton
What We Love
- Unbeatable location in the heart of Milan’s Quadrilatero, with a discreet entrance flanked by luxe boutiques
- Home to one of Milan’s top restaurants, Il Baretto
- An extremely courteous and helpful staff
- READ MORE: 72 Hours in Milan
What To Know
- A city tax of approximately $7 per person, per night, will be collected by the hotel at checkout
- Free WiFi
- It's a 10-minute taxi ride from Milano Centrale train station
- The small gym is open 24 hours
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
In the Quadrilatero della Moda (Milan’s fashion district), the Baglioni Hotel Carlton is an elegant five-star sleep set in a classically styled mansion. Two separate entrances are located on two of the city’s hottest shopping streets, and both lead to a grand marble-floored lobby decorated with oil paintings and Chesterfield sofas. In the Caffè Baglioni, a hip hub designed by Milanese atelier Rebosio + Spagnulo, Murano glass chandeliers hang above an impressive piece of wall art that depicts a musical score by composer Daniele Lombardi made from copper yarn.
Bed and Bath
The 87 guestrooms and suites are dressed in a creamy palette, with fabric-covered walls, dark wood floors and leather finishes. Modern light fixtures add an edge to the classic decor. Tactile fabrics (rich brocade, silk linens and velvet cushions) are featured throughout, and most of the rooms overlook the boutique-lined Via Senato and Via della Spiga (or the internal courtyard). The bathrooms have heated black marble floors, spacious rain showers, wonderfully soft his-and-hers bathrobes and custom-made fig-scented toiletries by Ortigia.
The hotel’s restaurant, Il Baretto, first opened as an American Bar in 1962 and attracted a creative crowd including Italian poet Eugenio Montale. It’s one of Milan’s finest eateries (and a see-and-be-seen spot) and serves a menu described as “Milanese light” alongside an impressive wine list. The Spiga 8 Spa (named for the private entrance on posh Via della Spiga) is a collaboration between the hotel and spa guru Laura Elos; it has a Turkish bath and experience showers, and it offers a range of holistic treatments. Each morning breakfast is a delicious spread of Italian pastries and savory options including eggs, meats and cheeses served by the attentive staff at Caffè Baglioni.
In the Area
Start the day (window) shopping on the impossibly posh Via Montenapoleone, and stop for a cappuccino and pastry at the historic Sant Ambroeus. A five-minute stroll through Corso Vittorio Emanuele takes you to the Duomo, Milan’s famous cathedral, built between the 15th and 18th centuries. If the day is clear it’s worth climbing to the top to enjoy sweeping views of the city and surrounding countryside. For lunch head to the lovely district of Brera, which is dotted with restaurants, wine bars and art galleries and is home to the Pinacoteca di Brera, Milan’s most famous museum. End your day with a well-deserved aperitivo at the wildly popular N’ombra de Vin, which serves an impressive selection of Italy’s finest wines.
How to Get There
It seems as though most people in Milan are smokers. We couldn't avoid it. I was awakened each morning by the smell from the smoker in the next room. It was not an adjoining room. The bedroom was a little small but the view was nice. There was one Concierge who was working the weekend shift and it seemed like he would rather be somewhere else. Maybe his English wasn't as good as others who appeared nicer. He kept saying "As I'm telling you". He had a bit of attitude.
We booked the Grand Deluxe room as it was shown as the contemporary style. Upon check in, we were relegated to the room as per my photo. The room was definitely no where close to the photos loaded on Baglioni’s website for their Grand Deluxe room. (Dark and dated). We contacted the front desk and they insisted that this was definitely the Grand Deluxe type. Our room was located on the first floor with 0 facing(frosted glass facing the inner courtyard). Upon showing the staff that the website stated that the floors were 3rd,4th or 5th and with street facing, they proceeded to tell me that all the rooms were full and that they could only move me the next day. Seriously, some honesty here would be appreciated. It’s like paying for business class and being sat in economy but yet having the staff insist that was the correct seat. When we finally moved the next day; the front reception staff said “oh Mdm, we r moving you as you preferred the third floor”. I do not prefer the 3rd floor but rather that was what was stated on your website. I paid for the more expensive room type but was made to feel like I begged them for an upgrade to my actual room type. Never once did the staff acknowledge this severe shortfall and was met with multiple excuses such as “we can’t load all the photos of our room types”. Never encountered this in all the years of booking hotels. Truly disappointing experience.
My wife and I had a great stay at Baglioni hotel Carlton. The staff was amazing and the bag men were especially helpful. The hotel is in a amazing location for shopping in Milan. Hopefully we will be able to come back some day.
Only had one night here, but the staff were friendly, professional and helpful. Good breakfast range - this is a very stylish hotel so certainly sits very well in the neighborhood. Easy to get to all the local shops and attractions yet just far away enough not to be right in the centre of it all. The bar isn't cheap but you do get a selection of free snacks - a good touch.
This is one of the best hotels I have visited. It is situated in a perfect place close to all boutiques of the town. The service is extremely polite and good. The rooms are very good, the breakfast is good. It is a must visited place.