62%
Members Recommend
4.0
Very Good 528 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Breakfast is included in the Jetsetter rate
  • WiFi and parking are free for Jetsetter members
  • Large swimming pool with mountain views
  • Wandering around the big park grounds
  • Rooms are big, and so are the kingsize beds, which win extra points for comfort and fine linens
  • On-site sauna and fitness center
  • Ferry pier for water transport into town is just around the corner from the hotel

What To Know

  • More generic than some of Como’s romantic lodging options
  • Interiors feel a bit outdated
  • Views of Lake Como can be obstructed with the surrounding buildings
  • The center of Como is a 10-minute water taxi trip or 15-minute walk
  • The hotel does not organize airport transfers, but taxis are readily available
  • Smoking and nonsmoking rooms are available
  • Spotty WiFi connection
  • Adjacent to the hotel, the unique conference center, Spazio Como, attracts big groups

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

With a stay at Sheraton Lake Como Hotel, you’ll be centrally located in Como, walking distance from Villa Bernasconi and close to Villa Erba. This 4-star resort is within close proximity of Villa Olmo and Como-Brunate Funicular.

Make yourself at home in one of the 116 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.

Enjoy a range of recreational amenities, including an outdoor pool, a sauna, and a 24-hour fitness center. This Beaux Arts resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can get to nearby shops on the shuttle (surcharge).

Enjoy a meal at one of the resort’s dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily for a fee.

Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this resort consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

How to Get There

Sheraton Lake Como Hotel
Via per Cernobbio, 41a
Como, 22100 Italy

Reviews

4.0 Very Good 528 Reviews
Very poor management and customer care
Reviewed 5 days ago

Been here many times before. This time again dragged friends along to have a good base in the Come/Lugano area. Made a special effore to request rooms. Myself gold elite member other couple Platinum Marriott. We arrived at 12:30 no rooms available. We were promised two suites as upgrades and just one hour patience for room proposing to have lunch at the hotel pool restaurant. After 1.5hrs we got back: restaurant was rented out for private event so only bar menu available which was fine, but rooms not ready and we got told only one suite available. The elite members check in manager was a young inexperienced employee with no idea of what she was saying, promising or doing. She first asked one collegaue, then another and eventually it seemed the whole front dest needed to be involved to find us any room in order to put our luggage down and finally enjoy our holiday after a long trip. I had to ask to speak to the manager and after insisting they finally gott him to apeak to me. When he heard the story he started making polite converstaion instead of sourting out the problem. I had to tell him i didnt want to chat but have a room. He finally managed to get a room for us, not the suite were told and so we could go change. My wife and our froends had to wait till 5 to finally get the second room! No drinks, apologies, lunches, drinks anything was offered to us. Justa “sorry but the hotel is busy”. Lausy, lausy, lausy management! Not sheraton, Marriott or any good quality standard hotel style! Especialy for regular clientale with seniority staus. Total disregard. I hope some Marriott management gets to read this. On my side i will keep complaining about this to anyone I can like there is no tomorrow. Well done manager!

A few steps from the Tavernola water taxi stop and discover all of Lake Como.
Reviewed 1 week ago

Having been in Venice for a few days, it was great to end our vacation in Italy on a quieter note. We felt welcomed from the moment we checked in. Our room had a nice view of the hotel pool and south end of the Lake. Our room was clean, quiet, spacious and well-maintained. The common areas were clean and welcoming. My wife and I had a very nice dinner at the Kitchen on our last night. The bartender gave me a few of his suggestions on a single malt nightcap. All in all the hotel staff was excellent!

The Lake Como area is easily accessible from Milan by train into Como, then a short taxi or bus to the Sheraton.

I would stay there again without hesitation. The water taxi station, Tavernola, is just a short walk from the hotel. From there you can casually hop on-hop off anywhere along the way to Bellagio, Menaggio, and Ravenna and so many others

Lovely hotel near the taxi boat pier
Reviewed 2 weeks ago

We stayed in this hotel for 4 nights and enjoyed our stay. The hotel is lovely, clean and the staff are very helpful. We got an upgrade upon checking in and the room was ready for us when we checked in early at 10am.
Food at the poolside restaurant was fab and the pizzas were better than the high street ones, but you pay a hotel price.
We had breakfast once and it wasn't great so we wouldn't recommend having that. There is a great supermarket next to the hotel to pick up any essentials needed.
There isn't a huge amount around the hotel for food or activities so recommend eating in como or other towns when visiting.
Would come back to this hotel again!

Fantastic location, great service
Reviewed 3 weeks ago

This was our first time in Lake Como and the Sheraton. What a beautiful location! The hotel sits on a pretty lot with a nice pool and hot tub. It’s also conveniently located next to a food market, which is a great place to pick up essentials and food for a picnic (beer, wine, deli items, fruit). The hotel also has a nice breakfast buffet, which runs about €24.

The hotel is also located near a boat taxi service, which is great for a quick ride to Como, Bellagio and the other port locations around the lake.

All in all, this is an outstanding hotel with comfortable beds, great service in a convenient location. I highly recommend you try it! We’ll definitely be back.

More than a hotel
Reviewed 3 weeks ago

Chosed this branded hotel for a 2 days Como lake explaration.
Didn’t lat me down; I got an upgrade tonthe suit and the room was large enought for our 4 members family.
The view is not great, don’t expect a lake view at all.
However, this hotel has a private small park with an outdoor pool and playground.
I assume in the summer is even better.
A big hand for the terrace restaurant serving real pizza, far better than the pizzerias you can find walking over the Como streets.