The 8 Downtown Suites
What We Love
- A chic base in Lisbon's Pombaline quarter
- The sleek, stylish and modern guest rooms
- Being located in the center of Lisbon
- Discovering the city's charming castles and modern museums
What To Know
- Free WiFi
- Bike rentals can be arranged
- All guestrooms are air-conditioned
- Free WiFi
Lisbon is a beguiling city, uniquely spread over seven hills that overlook the Tegus River. Here, magnificent monasteries and charming castles sit alongside modern museums and cutting-edge art, while a lively shopping scene and vibrant nightlife complete the urban tableau. All this is intersected by tramways, cobblestone lanes and tree-lined streets, making for an attractive and captivating destination that’s fast topping traveler’s wishlists.
DownTown Suites puts you right in the heart of it, occupying a prime spot in the city’s center, just a short
walk from the lift for the Castelo de São Jorge. Housed in a refurbished
18th-century building in the Pombaline quarter, it’s filled with loads of elegant charm by way of vintage and designer furniture sitting
alongside Portuguese pottery and paintings. The ground-floor bar serves
light bites, while a first-floor reading room makes an ideal space for a
bit of relaxing after a day spent exploring the city.
Rooms are sleek and modern, with wooden floors,
white walls and a neutral color palette. Each offers space enough for a
desk area, as well as an en-suite bathroom. Superior rooms are larger than Comfort rooms.
floor has its own Nespresso coffee machine, and you’ll find a relaxing
bar on the ground floor, serving light meals alongside drinks.
8 DownTown Suites is located in the Pombaline quarter, right in the center of Lisbon and near the
lift for the Castelo de São Jorge. The popular areas of Chiado, Palace
Square and Rossio Square are all just a short walk away.
How to Get There
We stayed here for six nights at the end of August. We arrived fairly late (11pm) on the first night and as reception is staffed 24 hours this wasn't an issue. The staff member who greeted us was very friendly despite the late hour.
One thing to keep in mind is that you will need to pay the City Tax on check-in. A lot of other European city hotels do this on check-out and that was what we're used to. However, it's nice to get it off your mind and out of the way!
We were on the second floor, which does require going up to the third floor in the lift and walking down some stairs. No problem for us, it's an old building, there's not much you can do about a building probably built before lifts were invented! It's a bit awkward with luggage. The rest of the time we mostly used the stairs.
Rooms are quite basic but clean and comfortable. It would be nice to have a shelf in the shower to put shampoo and soap on - as it is you have to retrieve things from the shower floor. There also isn't much in the way of towel rails and the toilet roll holder is useless/half hanging off the wall. We just put the rolls on the cistern for the duration of our stay.
There's a little noise from other rooms but it's not the worst hotel we've stayed in for sound proofing. Also we were in a room facing the church, which does toll its bells at 8am every morning. Great as no need for an alarm! Not so great if you like a lie-in until 10.
Breakfast is fine for setting you up for the morning but very repetitive. They don't vary it at all beyond those wee cocktail sausages, scrambled eggs and breads/cheeses plus a small selection of yoghurts. Some guests absolutely piled their plate full of scrambled eggs (which I thought was a bit selfish) meaning the eggs run out quite quickly. It's also a very small eating area so I would get there before 8:30am as it can get crowded. Some guests are reluctant to share tables so end up hanging around the soft chairs behind you until you leave - it doesn't feel great.
There are a lot of reasonably priced places to eat nearby and it's within walking distance of a Metro station so easy from the airport. You can also walk to many other attractions in Lisbon, it was only about 30-40 minutes to the castle (via the public lift) for example.
We were also able to walk to railway stations that take you to Sintra and Belem. Belem is only a short journey and Sintra takes about 45 minutes. Not bad.
Overall this is a great place to stay for its location and the staff are lovely. But it's not the sort of place where you can kick back and laze around in the room. There is a communal sitting area but if it has more than two people in it, it's essentially full up. I wouldn't go to Lisbon just to sit in the hotel all day anyway!
When you've been to a place and overall you were happy, it seems a bit out-of-place to include criticisms. But I'm doing it because I want 'The 8' to succeed. so here goes...
THE GOOD - Comfortable beds, good sized rooms and very convenient location. The front desk staff were very helpful (especially Maria) and they tried very hard to help. Hotel was clean and tidy. Breakfasts were generally good.
NOT SO GOOD - I do hope the management deals with these points quickly:
1. Small fridge in room - did not cool at all, despite complaints. We were in the hotel for 4 days and managed without it.
2. Mixed up electrics - the switches for the bedside lamps were the wrong way around - the left switch turned on the right lamp and vice-versa. It's a basic and unnecessary mistake.
3. Carpet next to elevator on the ground floor. It was very dirty and stained. It made us hesitate when arriving for the first time whether this hotel was perhaps sub-standard.
4. Breakfast - I would have hoped for a few vegetables (cucumbers, tomatoes) but these were not offered.
5. Outside sign - the hotel is badly signed and cannot be found unless you are looking directly at the front door.
Having said all this, I would still stay at 'The 8' again. I just hope they can fix all the small problems.
The location is fine, but the hotel lacks facilities. It is often the situation with a downtown hotel, but it is normally compensated with cozy surroundings where you can sit down and relax after a busy day. It's just not here and absolutely not a disabled friendly hotel. Stayed at 502, a noisy top floor room with thin walls, and provided with a very small window with poor daylight and with no chance that it could serve as a rescue opening. There are absolutely no rescue instructions in case of fire. No bottled water provided, no kettle for coffee making, no information. Your money is better spent having your breakfast in one of the many restaurants nearby.