Inspira Santa Marta Hotel
What We Love
- Remote controls let you adjust the lighting and room temperature
- Near Avenida da Liberdade, but the hotel is on a quiet side street
- Live fado music performances at the restaurant, Open, on Friday evenings
- Free international digital newspapers are available to download
What To Know
- Open-plan rooms without separate bathrooms are best for couples
- Popular areas such as the Bairro Alto and Alfama districts are best reached by taxi or public transportation
- Self-service vibe: There is no valet parking, and guests have to carry their own bags
- WiFi is free
- Free WiFi
- Handicap Accessible
- Parking On Site
From the outside, the 89-room Inspira Santa Marta is demure and traditional (think wrought iron balconies and black awnings). Inside it’s rather funky, especially in the lobby lounge, with its hot pink sofas, mod shapes and undulating wallpaper. The carbon-neutral hotel uses renewable energy, low-impact materials and LED lighting, and it recycles its waste. The coffee is fair-trade, the toiletries are biodegradable, and the water bottles are made from recycled glass. Each of the guestrooms is loosely themed on one of the basic elements: fire, earth, water, metal and wood. All have Nespresso machines and WiFi — plus a cutting-edge system for controlling the room’s lighting and temperature. Suites have freestanding Jacuzzi tubs, and there’s also the Retreat Spa, which has six treatment rooms, a steam room, a sauna and a hot tub. Open, the surprisingly good Mediterranean restaurant, and Urban, a retro bar with art exhibits and DJs, are also good reasons to stay close to home.
In the Area
From traditional porcelain factories to a converted butcher shop that displays sweaters on meat hooks, Lisbon’s shopping opportunities run the gamut from old-school to avant-garde. Drop by A Vida Portuguesa, located in a former soap factory, for beloved Portuguese goodies (Confianca soap, Arcadia chocolates from Porto) in stylish retro packaging. Ogle the grand mansions, sip a limonada at a local café (such as the Orpheu) and peruse antiques stores in the residential neighborhood of Principe Real, which neighbors the Bairro Alto. On the way, stop by the Miradouro de Sao Pedro de Alcantara, a garden with panoramic city views. To explore further afield, take Tram 15 to Belem, just outside the city limits, for a visit to the Manueline-style (a.k.a. late Gothic) Jeronimos Monastery. Then stop at Pasteis de Belem to sample the city’s famed custard tarts.
How to Get There
Nice room (not the best view but I mostly slept there so it was ok), helpful people at the front desk (recomended places to go and where to eat etc), Nice servers at the restaurant and bar (the were also a spa included, but I haven't used it so you have to find out about that by yourself)
Booked most expensive room available. Deluxe suite spa. Booked in Nov with Booking.com. as always i took up the free cancelation and pay at property option. Fully aware that a small percentage of hotels take a deposit before you arrive. 72hrs before we flew from Scotland they attempted several times to take the full €1750 for our 5nt stay. Luckily i did not have that amount in account of card i booked with. Reason i say luckily is that our wedding guests had generously gave us euros instead of gifts. At no point in several exchanges and demands from hotel for full ammount was i going to explain this to them though as i was disgusted and insulted in equal measure. I was mislead and all emails/txts from Inspira saying their policy takes full ammount if over €500 only fuelled my anger. Pay at property on Booking.com means exactly that. Inspira kept on saying this was a risk for us. We were made to feel like liars. Worse still on each email they said in one paragraph they look forward to our special time with them then next paragraph threatned to cancel room if full ammount not paid now.
My fiancee was in tears the day before our wedding and no €7 bottle of Brut in room was ever going to alter that. Booking.com kept on repeating what i already knew about potential deposit but again was misleading and 100% different from actual hotel policy.
I am a FC Barcelona socio and have travelled over 70 times from Scotland to see them. In April my wife and i visit a different country for her birthday. In Sept we always go to Quarteira in Algarve for holiday. Then in Nov we always go to the Old Town in Benidorm for my birthday. Point being we know hotels and how to be treated. This hotel grossly misjudged my wife and i. Furthermore due to the above i am now forced to be one of those odd people who write bad and picky reviews of perfectly nice rooms/hotels... but main reason i picked Inspira was due to our room having balcony/terrace. This was not the case. Balcony/terrace was a large room with jacuzzi joined to our bedroom. Lovely space but it was fenced off. I stupidly thought (due to many many photos and searches online) that you could go outside and have view of city. You can't and view was only an alleyway anyway. Look up balcony or terrace in dictionary and at no point is this a fair and realistic description of this room.
In our vast and very lucky experiences of the finest rooms available in Europe and afar i would say the deluxe suite at €1750 was around €500 too expensive considering no view or said balcony.
Reception friendly, hotel clean, my wife had a lovely massage in very nice and relaxing spa, hotel in lovely charming area with lots of traditional eateries and bars very close by.
Carolina and all her colleagues at breakfast were outstanding to us and were overjoyed that we only spoke to them in Portuguese. We always try to only speak in language we are visiting and i don't think enough guests do this.
Last point i am not interested in any response from Inspira to any of the above. It is all factual, i do not need to post photos or screenshots of emails etc to make my point.
Thankfully Lisbon is such a lovely city that quickly my wife became as happy as she was the previous day of our arrival at our wonderful wedding.
If you have the chance take a superior room who are bigger ( there are few ), otherwise rooms are big enough but not so much. Very good restaurant and, most of all, excellent SpA where Ana & Eliana will take care of you in a brilliant way
The frontage initially looked a bit distressed - however as soon as the doors slide open you are welcomed into another world of glass and light, almost Scandinavian in design.
Our room was huge with a connecting bedroom for our daughter and friend- rooms 214 and 212. Recommended if you like space and light. Very comfy bed, good wifi.
Breakfast was excellent, with plenty of gluten free options.
Dinner is Open restaurant is also highly recommended
The support from Francisca in organising bookings and other bits and pieces for us was outstanding.
Good location for everything in Lisbon.
About €20 by taxi from the airport.
The hotel exceeded my expectations! First, the staff is so kind and helpful that I could not believe it. The room was super spacious, modern and clean. The restaurant in the hotel serves cozy food, the type that is always welcome. The location could not be better. It’s walking distance from some of the most important sightseeings and surrounded by shops, bars and restaurants. The neighborhood is very quiet. The hills around the hotel is fulfilled by traditional old buildings that bring the charm to the city. It was super worth the price. Highly recommend it!