Altis Prime Hotel de Apartamentos
What We Love
- All suites feature living rooms, work areas and kitchenettes with Nespresso coffee machines
- Luxe extras include robes, slippers, pillow menus and Omnisens Paris toiletries
- Within strolling distance of Avenida da Liberdade and Lisbon’s financial and upscale commercial quarter
What To Know
- Great choice for longer stays in Lisbon
- Fitness, pool and spa services are available at sister property Altis Grand Hotel, just round the corner
- Free WiFi
- Self-parking is available for an additional $15 per day
- Free WiFi
- Parking On Site
Close to Lisbon’s financial and upscale commercial quarter, the Altis Prime was launched as an ultramodern apartment hotel in 2010. Award-wining Portuguese interior designer Cristina Jorge de Carvalho meticulously designed each room with a minimalist yet elegant touch: Floor-to-ceiling wood paneling and quilted leather furnishings combine with a delicate color palette of white and earth-tone neutrals. Amenities include a well-equipped kitchenette with a microwave, a fridge, an electric range and a Nespresso machine. The cozy home-away-from-home extras range from bathrobes and slippers to pillow menus and organic Omnisens Paris toiletries. The Lounge Caffé, which serves light meals and drinks, is casually chic in design and ambience. Weather permitting, the discreet rooftop deck and Jacuzzi are available for all guests to use. For business needs, the in-house meeting room accommodates up to eight in a naturally lit setting, while the tiny business center is suitable for quick tasks on the fly.
In the Area
Take a brisk five-minute walk to the northern end of the swank Avenida da Liberdade and browse designer boutiques or local retailers such as Lanidor and Fashion Clinic. Nature lovers might prefer a stroll to Eduardo VII Park, the largest (and arguably loveliest) green space in town, and to the Miradouro de São Pedro de Alcantara, a popular meeting point that offers beautiful views of the city. Choice eateries abound, but for traditional cuisine in a classic Portuguese setting, book a table at the old-school favorite Gambrinus.
How to Get There
We found this hotel on hotels.com and it didn't disappoint. The rooms are spacious and well-appointed and the service is spectacular. Firm but comfortable beds, lots of amenities available in the sister hotel next door - Altis Grand - and the staff are amazing. We particularly loved Dipali at the front desk who was not only uber helpful but friendly with a great sense of humour. Alvaro behind the bar and running things was patient with my butchered Portuguese from our Lonely Planet and helpfully corrected my pronunciation. They had lots of great advice for the rest of the country and our trip and truly seem to be people people. Tania gave us great advice about what fruit to include in our red or white sangria. Quiet neighbourhood, we could have slept for days, but would have missed out on this lovely city. Highly recommend.
Amazing, absolutely perfect. Highly recommend. Room was fabulous comfortable bed and pillows Breakfast was great and value for money. Reception was extremely helpful. Airport shuttle bus was great. Nothing negative to say
We stayed here 9/7 and 9/8.
The eve of our last night there with a very early flight home - the Air Conditioning stopped! Woke me in the middle of the night and I had to call the desk, wait for engineering and wait for the repairs to work and the whole place to cool down. It was very unpleasant. For this reason, the fron desk offered us a 10% discount ? They also credited back room service - which they had told my travel companion that they would offer free in lieu of breakfast.
I just received my credit card statement to discover random charges to my room. Upon emailing the management at the hotel I was told that they decided that to reverse the offer of free room service and charge me anyways?
I cannot believe the audacity - I have the final bill showing the credit to the charges.
I suppose management there wants the 35 euros more than repeat business!!!
I am now changing my recommendation to my friends who are traveling to Portugal soon - give this hotel a miss.
We only stayed here one night on our way to catch a train but really enjoyed it. The room was lovely and was split into two so my husband and I had our part and the children had their own too. The room was really kitted out well and the bathroom and shower was fabulous! We had complimentary water, ice tea and Haribo so it was a winner for everyone. We spent a lot of time in the pool the next day which was also great. It should have 5 stars but it’s let down by quite uncomfortable, hard beds and only one available socket in the room to charge electrical items. Between us all we had 5 things that needed charging so we had to queue! (Bit of a 1st world problem, of course!) Breakfast was overly busy too and it was all a bit chaotic next to the tiny food section. The addition of a memory foam mattress, a few more charging stations and an extra 2 members of staff at the busiest breakfast times would have a 5 stars from us! Overall I would stay here again as it’s in a lovely location and does feel quite luxurious with the huge rooms.
Fantastic location - very good for getting around, and in a nice area. Comfortable rooms - although compact, they are quiet and we all slept well. General finish was a bit tired and the bathroom tiles had some mildew. Nice sun-deck. However, there are several reasons why I would not stay in this hotel again- or recommend it. Firstly, the rooftop jacuzzi was not working during our stay. This was one of the main reasons we chose this hotel, and my wife mentioned that it wasn’t working to Sofia at reception. Her response - a nonchalant shrug rather than an apology or some empathy was both rude and irritating. Secondly, we asked to borrow a European plug converter, and one of the reception staff kindly provided us with one. On checking out, we returned it - and when I settled the bill I noticed that €50 had been added for the converter. This was removed when I explained that it had been returned - but in any case, it is completely unacceptable to add €50 for something that would cost €1/2 at most. This is attempted theft in my book, and again Sofia’s response was both rude and dismissive. It’s a shame that such penny pinching from the hotel left a bad taste to what would otherwise been a very enjoyable stay. Management - please do better, and do not try to rip off your patrons by attempting to charge €50 for an adaptor.