Altis Grand Hotel
What We Love
- Central location just off the Avenida da Liberdade
- Impressive skyline views from the D. Fernando Grill restaurant
What To Know
- Popular with business travelers
- On-site art gallery, hair salon and gift shop
- Full-service spa with a heated indoor pool and a 24-hour fitness center
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
On Lisbon’s ritzy Rua Castilho, the Altis Grand Hotel is a contemporary crash pad designed by Portuguese architects Cristina Santos Silva and Ana Menezes Cardoso. The spacious lobby and bar combines contrasting design elements (ebony, stainless steel, brass and wood panel ceilings) and bold modern art pieces, while the 300 guestrooms are decidedly more sedate with white and neutral furnishings, lacquered wood furniture and abstract light fixtures. Fill up on inventive Portuguese cuisine and panoramic city views at the D. Fernando Grill and follow up with a signature cocktail at the remodeled Herald Bar. Hit the spa to relax in the Jacuzzi, the pool, the sauna or the Turkish bath, or hit the treadmill at the 24-hour gym.
In the Area
Explore the shops and eateries in and around Rua Castilho, just minutes from the elegant Marques de Pombal square and its lovely green surroundings. Sample Lisbon’s famous port wine in style at Solar do Vinho do Porto where you can sip your way through around 300 varieties. For a change of scene, head to the neighboring districts of Bairro Alto and Chiado, both hip hubs for dining and nightlife. Sample the creative tapas at Mini Bar, celebrity chef José Avillez’s latest eatery, or sip a cocktail at the Pavilhão Chinês, where quirky trinkets and antiques decorate the walls (and ceiling).
How to Get There
I don't usually stay at high end properties, but after having had the opportunity to stay at the Altis Grand Hotel for nearly a week recently, I might be spoiled. The service was terrific. It started with the very warm welcome at the reception desk. During our first day, we got some cream cakes into our room. and then some chocolates.
We ate breakfast at the restaurant every day. The buffet (which was included) was fabulous. Lots of choices, from English-style cooked breakfast to an excellent assortment of bread and tarts, to ample fruit, meat and cheeses. Again, the service was excellent. I want to thank Ms. Mariana Carvalho, who welcomed us everyday with a big smile while doing her job fabulously.
The breakfast room can get crowded at times because of the large number of package tour guests, who all tend to come at the same time before going out on their bus excursions. If you can avoid these times, do so.
The room itself was comfortable, though not particularly large. There were some complimentary beverages in the mini fridge. The room also had a safe. The bathroom was very large, with a separate room for the toilet.
The hotel offered a walking tour of Lisbon lasting about two hours, which my wife took and enjoyed greatly. The woman who led it, Susana, did a great job. The location is convenient, but does require about a 20 minute pleasant walk to the central tourist area.
Overall, I recommend this hotel very highly and would love to come back to it.
Really loved the hotel, good size rooms, clean, a good selection of complementary drinks in the room and one of the best hotel breakfasts I’ve ever had.....we will definitely stay there again.
Just one issue and not a reflection on the hotel, but on checking out in the morning we asked to leave our bags as our train back to faro wasn’t till evening. The lady at the desk kindly offered me the option of having a shower at their Spa when we returned for our bags, an offer I gladly took as it was extremely hot. When I arrived at the spa later the lady at the desk was rude and treated me in a way I found offensive, like I didn’t “belong”. When I told her that the front desk said I could use the showers, she very reluctantly gave me a towel and pointed them out. I unfortunately did not have time to mention it anyone as by then the front desk was busy and we had a train to catch. It was an off putting end to a great stay
Our stay was a memorable experience! Perfect location in the center of the city, very kind and helpful staff, excellent service, high-quality amenities and very clean rooms! Do not hesitate to pick it up!
Other than the room carpets were stained and a bit dated, all things were very enjoyable. Staff and amenities were excellent. Lovely 3 days breakfast was varied and tasty with fresh fruit, baked goods, various hot dishes and amicable staff
We stayed 2 nights and had a great experience. Our room was very nice though not large. Towels are awesome. Breakfast was included and very nicely done. The croissants are flaky and delicious! Service in the restaurant was very good, especially for a breakfast buffet. There is a lovely rooftop bar if the weather is good. I would definitely recommend this hotel.