Altis Belém Hotel & Spa
What We Love
- Waterside location means awesome views through floor-to-ceiling windows
- Gorgeous, full-service BSpa by Karin Herzog, with Turkish bath and hamman
- Vinho Verde, the locally produced white semisparkling wine
- Hotel’s Café Mensagem and Oyster & Sushi Bar
What To Know
- Lovely Belém is four miles from the city center; you can take a tram
- Lisbon’s ancient cobbled streets and uneven pavements require comfy flat-soled shoes
- Spa treatments are pricey – about $100 for a 50-minute massage
- Right next to the spot from which the famous Portuguese explorers set sail
- There's a free airport shuttle servicing the Altis group’s six city properties
- Free WiFi
- Parking On Site
With a stay at Altis Belém Hotel & Spa, you’ll be centrally located in Lisbon, steps from Popular Art Museum of Lisbon and minutes from CCB Cultural Center of Belem. This 5-star hotel is within close proximity of Museum of Design and Belem Cultural Center.
Make yourself at home in one of the 50 individually decorated guestrooms, featuring minibars and espresso makers. LCD televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you’re looking for recreational opportunities, you’ll find an outdoor pool, an indoor pool, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Lisbon? This hotel has 2399 square feet (223 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.
How to Get There
The Altis Belem does marketing very well. Its web site looks great. Its photos reflect a newer hotel, right on the water in Lisbon with floor to ceiling windows and modern amenities and finishings. I was sold. Then I arrived. (I actually stayed there twice, bookending our trip to other parts of Portugal.) It was just ok. There are better places to stay.
Pros: It’s a newer property, a member of Design Hotels. The rooms are of a stylish, modern decor. There’s a one star Michelin resto in the lobby (it was closed on Sunday). The staff is earnest. Beverages in the mini fridge are generally free. Good access to the freeway to get to the airport, a 15 drive in the early morning.
Cons: The hotel is situated FAR away from the whole reason you come to Lisbon. As in, you can’t walk there. You have to catch an Uber or hail a taxi. The location itself, Belem, offers museums and tourist attractions, but is mostly a converted port area. It gets very quiet at night. Except around the hotel. Why? Because the Tower of Belem is close by and the marina is there. If you stay at the hotel, passersby glance up at you in your room and gawk. It’s like staying at a major tourist destination, like Pier 39. Upkeep of the rooms just isn’t there. Our carpet had brown stains throughout. Staff just couldn’t get things right. Valet left luggage in our car. Subsequent calls to retrieve it failed to yield results. Morning staff seemed flummoxed by the idea that a guest might want a simple take-away salad prepared in the morning. The concierge suggested a resto for dinner that turned out to be a tourist trap near the hotel that offered utterly inedible fish. (Imagine that, in Portugal of all places). Emails to the hotel went unanswered.
If the hotel were located in the US, it wouldn’t make it. But here, as Portugal slowly ramps up to accommodate more exacting tourists with higher expectations, it does its best to satisfy, but sorely misses the mark.
Arrived after international flight from US. We were exhausted the staff was so accommodating and welcoming. Beautiful setting and close to the exhibits we wanted to see. Would definitely would stay there again.
Fantastic hotel, in a wonderful location, perfect for exploring Lisbon. The staff were wonderful, the hotel has gorgeous rooms with massive comfy beds, the breakfasts are plentiful and there's a great bar for watching the world go by. Don't hesitate to book 😀
We stayed in two rooms next to each other facing the marina and Tagus River.
The rooms were clean and modern with a huge window along one wall. One room had a king size bed and the other two twin beds; perfect for families traveling with older kids. The staff are very friendly and helpful and most speak very good English. Breakfast is also very nice with indoor or outdoor options for seating. They have a small pool facing the River and a lovely spa with a gym! The location is excellent in terms of tourist attractions yet quiet to sleep at night. It is a Starwood property, so you can earn points with your stay. We will stay here again.
We really loved this hotel. Great location right on the water, and the rooms were really nice. Easy and comfortable. Great people working there. Very helpful and so nice. There were many things to see local and things further in the city were a quick taxi ride.