La Chevre d’Or
How to Get There
I arrive Chevre d'or from Hotel Du Cap Eden Roc. Therefore, I have a really high expectation for this place. The location is beautiful. The bell boys are nice and friendly. But the room is the worst I've ever gotten in my entire life and I'm traveling 6 months out of a year.
1. there is no privacy in the room. The hotel is open to the village and they allow outside tourists to walk in. Therefore, you can expect tourists taking picture outside your bathroom window.
2. The room is weirdly shaped. There are some bugs on my bed (Please see photos)
3. The manager is horrible. Out of all my experiences, this hotel has the worst management. I arrive on the after of May 20. I complained to the manager how I didnt like my room and I was extremely disappointed with the hotel. He said if you dont like, we can show you the new room but you cannot say you are disappointed with the hotel. I said its my opinion and with the 5-stars standard they advertise, it should have been better. The rude manager asked me to leave the hotel without giving me my money back. I said because I paid for this, therefore, I'm staying.
I have stayed at many 5-star palace hotel around the world and have never experienced anything like this in my entire life. The view is unbeatable but the rude manager and no privacy in the room ruin the whole experience. Will never come back
This is a toughie to write. This was my 3rd visit here, and our second. The first two were great (see my earlier review). This one? Regrettable. So this rating reflects what is good and bad here. Many beautiful European hotels have the quirk that rooms are very different, which often makes them fun and interestinng. The problem here is that the difference between the good and bad ones can be the difference between delight and misery.
And a warning: because of its dazzling location, the hotel promotes itself for weddings. Unless you like rowdy drunks in costly scenic venues taking over the bar and yelling in the late night below your window, ask when you book and avoid like the plague if there is a wedding planned during your stay.
Giving a low rating to a hotel with impeccable service, delightful staff, professionnal attitude and graciousness, and excellent food is counter-intuitive. But what makes Chevre d'Or so potentially great can also make you wish you'd gone elsewhere. As in nearby Monaco, its a gamble, and after two wins on past visits, this time we lost.
We booked a deluxe room and as Relais Chateaux Club 5C members had upgrade potential. But we didn't get one because the place was filled with wedding guests. Our "deluxe" room was major letdown: charmless Danish modern furniture (yuck from our perspective), a tiny balcony with barely room for a tiny table and two uncomfortable chairs, and a sweeping view that you could only really see if you were on the balcony. The wonderful view is why one comes here, and we spent much of our last visit enjoying a large terrace with a great view, so this was disappointing, particularly for a deluxe room. If you weren't on the balcony and wanted to sit in the two small uncomfortable chairs in the modestly sized "deluxe" room, you couldn't see any of the view. And you're mainly here for the view, so what's the point?
At $745 a night, we couldn't envision staying in the sterile, small Danish room. And because of the wedding, the hotel was packed. So we began looking for another hotel -- you know how much fun that is when you've planned months ahead and are tired from the voyage. A woman from the front desk said they had another room with a large terrace (as we had for our last visit), but....it was at the top of the village. After risk of life, limb and lungs, we made it to what should have been named the Everest Room. It was nice, great terrace, but we figured the odds of not having a heart attack to get there multiple times a day were better than 50/50, so we declined it and resumed our search for another hotel.
Before we were planning to leave, we were proposed an "executive suite" -- and when we saw it we knew why it was empty. But we accepted it; we were tired. It was on four tiny floors, with an elevator: each floor being a room, a kitchen or a bathroom. It was quirky, weird, wildly inconvenient and arguably a ridiculous room at $1800 (we were just charged for our deluxe rate), but we didn't want to spend the next 24 hours moving hotels, so we took it.
The "bathroom floor" was beautiful, a jacuzzi and bath and makeup area squeezed into low curved stone ceilings. But one little problem -- you couldn't stand up in it. Oh -- and when the glass elevator crawled past it, you could waive to anyone sitting on the toilet -- the bath was totally exposed to the elevator. It was that kind of "suite." And the kitchen was fitted with high end appliances. But no utensils, no dishes and no light!
So the lesson is, this hotel can be wonderful or a horror, depending on your room, and you won't know which until you get there. With rooms in the $650-1200 a night range on average, that's a big risk to take. If you win, you'll love it, If you lose, have a Plan B.
And a final warning -- at these high rates, they don't include breakfast. So figure on $90-100 a day for breakfast for two -- an inexplicable, indefensible policy at this level of hotel, we think.
Had a wonderful dinner with a breathtaking view. Service was excellent, a special thank you to Antoine. Only snag was the couple at the neighboring table asking loudly for WiFi (!) but that was not the restaurants fault. Lemon dessert a classic and to die for and should be considered one of earth’s
seven wonders 😊
Magnificent location and a truly delightful stop. You will pay top dollar for the pleasure though .....TOP dollar........yes, we would stay here again ultimately.
Friendly staff and a great selection of restaurants
The location of this hotel is perfect. In the middle of the village. Could not be better. Very stunning view. Good restaurant and beautiful bar. However, the heating system in the bathroom should be improved. For the room that we stayed, our bathroom is located on the downstairs and it’s freezing cold. The toilet seat is cold. Hot water also went off in the middle of the night when showering half way. Called several time and was told to wait.. after hours, still not fixed, so it was not a good experience. Except this, overall is good.