Pousada Castelo de Óbidos – Historic Hotel
Located in Obidos, Pousada Castelo de Óbidos – Historic Hotel is in the historical district and minutes from Grande Mercado Medieval de Obidos and Obidos Castle. This 4-star pousada is within close proximity of Church of Saint Peter and Castelo, Walls & Aqueduct.
Make yourself at home in one of the 17 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and in-room massages.
Food & Drink
Satisfy your appetite at the pousada’s restaurant, which serves lunch and dinner, or stay in and take advantage of room service (during limited hours).
Business & Travel Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour front desk, and a safe deposit box at the front desk.
How to Get There
The staff at this hotel, in particular, Louis, was unreal. You literally feel like loyalty. Remembering that you are in an old casle, the rooms are basic, but comfortable. I suggest upgrading to a bigger room. The whole experience was out of this world. Just a note: if you driving there, use the entrance along the wall past the popular one. it is a hair-raising experience and one I certainly wasn't expecting, but the staff were so helpful and told me how to get to them and where to to park. The hotel is at the very top of the hill of Obidos. overall, we loved our dining experience and the town was amazing to explore as its completely surrounded by the walls of the city.
We arrived during the annual Medieval Festival, which was fun, but unexpected. The hotel sent us an email days earlier with an attempt to explain the different driving route necessary to get to the hotel during the event. It hardly did justice to the inaccessibility of the hotel by car. Fortunately, some locals helped as on two occasions. Note that if you drive through the medieval streets to the top of the hill by the hotel and stop, the stones are so slippery that your wheels will spin and your car can slide down the hill uncontrollably!
After backing down the hill and parking, we discovered that the hotel was right up a long run of steps. (Google maps was only so much help here.) After a very nice greeting by hotel staff, we were told that if we hurried to the restaurant which closed for lunch at 3PM, we could get a bite. (It was 2:45PM) However, when hostess tried to seat us, the head of the kitchen/restaurant utter a rude "no!" and we left.
As an apology, we were given two free passes to the festival by desk staff, which was fun and had plenty of food. When we headed back to the hotel around midnight, my wife asked for a cup of hot water to make tea and was told that was not possible, even though there was a microwave in the reception area. We headed to our room, only to find the there is a gate to the castle that was open all day but locked at night. So, I had to traipse back to the front desk to get the guy who couldn't get us hot water to open the door for us. Why he didn't say something about the door being locked earlier was surprising.
When my wife went to take a shower, she discovered that the drain wasn't working in the shower. It was a partially enclosed shower that had no curb on the edge, so water backed up and flooded the entire bathroom, which we cleaned up ourselves. Since was also very sluggish and housekeeping should notice this sort of thing if they are cleaning daily. At checkout, there was some acknowledgement of past issues given the age of the infrastructure.
Additionally, we were put in one of to rooms that are on same level as entrance to the hotel portion of the castle vs. others that are up further stairs. Room had none of the stone features shown in all the promotional photos, rather all sheetrock. There were no windows. The room door was glass with a wood door outside it. If you left it open, it compromised privacy too much as the area outside was open to the public all day and used for a wine function in the evening,
All in all, very disappointing experience from what was billed as "a luxury hotel," The main host was very apologetic and said he would have comp'd us the night's stay, but was powerless because we booked through Expedia. Makes to sense to me!
It was like going back in time...to stay at the top of this walled, castle city. After the tourists leave the place is magical, the light, the ambiance. You can stay in the castle, walk the walls and dine in a grand hall. The perfect beginning to a poussada tour of Portugal.