Rome Cavalieri, Waldorf Astoria Hotels & Resorts
What We Love
- An opulent retreat with resort-style amenities
- Home to one of Italy's best restaurants, the three-Michelin-starred La Pergola
- Free shuttle to/from the city center
What To Know
- It's a 30-minute taxi ride to the main sights, like the Colosseum
- Popular with business types and the conference crowd
- La Pergola is very pricey and reservations must be made weeks in advance
- Free WiFi
- Kids Club
- Parking On Site
- Room Service
Atop Monte Mario, the hill that dominates the Eternal City, Rome Cavalieri is an opulent retreat that offers five-star service and views to match. Set within 15 acres of lush parkland, the hotel is tricked out with the kind of luxe trappings you’d expect from this Waldorf Astoria Hotels & Resorts property, including one of Italy’s best restaurants, the three-Michelin-starred, La Pergola. Interiors are typically Italian, with acres of marble, chandeliers, elaborate wall paintings and a museum-quality art collection and all of the 345 spacious guestrooms feature balconies. Resort amenities include four swimming pools, five restaurants and bars, a palatial spa with a Turkish bath and two Davis Cup clay tennis courts.
In the Area
The hotel is a good 30-minute taxi ride (or free shuttle) to the city center for Rome’s classic sights including the Colosseum, the Roman Forum and the Pantheon. Stroll across the Tiber to Trastevere, arguably Rome’s loveliest pedestrian district; it’s home to the famed Porta Portese flea market, some the city’s best traditional thin crust pizza joints, and the hypermodern Glass Hostaria (try the chestnut tagliatelle). And don’t miss a peek at La Bocca della Verita (The Mouth of Truth), featured in the classic 1953 Audrey Hepburn film Roman Holiday.
How to Get There
The best 5 stars hotel I keep coming back to stay inspite of its price . You got the value your money is paying for when it comes to the ambiance , the arts , the ceilings , the paintings , and the frescoes reminds you as if you are in a palace . But the best is the excellent and professional services the staffs rendered to its guests from the concierge, bellboys, front desk and housekeeping . All of them worked so hard to keep you comfortable . Very patience and knowlednable , friendly and room amenities are world class and complete your needs . Rooms are always clean and cozy . Just love to keep coming back when you feel you are no. One in their life . Smiling , polite and courteous .
I spent 4 night at Rome Cavalieri in March 2019 on a short sightseeing trip to Rome. It was a mixed bag. First the good.
The hotel is beautiful. It's so nice to be in an urban hotel with such beautiful gardens and views. My room was perfect. Comfortable and nicely decorated, with a comfortable bed, big bathroom with a good shower, and a balcony with gorgeous views looking over the Eternal City. The food and food service is great. My companion found her new favorite wine there at dinner one evening.
Now for the not so good. The service overall is ok, but not what you'd expect from a 5-star hotel. Here are a couple examples. I asked the concierge about booking a rental car for the next day. His answer was "You have to talk to the Hertz desk in the lobby, and they're closed now." The right answer? "No problem, sir. I'll make sure your car is waiting at 8 am."
Maybe the most perplexing response was over bottled water. They ration it like we're in a desert. You are allowed two small bottles per day, no more. And on two days we didn't even get this, once after asking three times. For a room costing more than 500 euros per night, keep my room well stocked with water. it's the strangest thing.
Overall, not a horrible experience. But it was definitely worse service than I was expecting.
We had stayed here before and loved it. On the club floor...you can take a took at my previous review. This time, we booked (again) a club level room with a view and weren’t as impressed. In particular, we found the club lounge staff to be unfriendly. In fact, while they advertise concierge service from the lounge, when I asked any questions at all, they essentially suggested I go down to the lobby and speak to the concierge desk there. I was a bit baffled by that, but did and I will concede that the lobby concierge desk was extremely helpful and friendly. Further, this time, they seemed to rather aggressively challenging patrons. Maybe they have a problem with people sneaking in? However, we and others I saw were happy to show our room keys. Maybe a different system would be helpful? Lastly, mid way through our visit, someone approached my husband and said he would have to leave. I was puzzled by this and asked why. Apparently since there was a slit in his leather shoes they qualified as sandals. And, the women noted that sandals weren’t allowed at this time of day. We are rule followers at heart so we quietly left....and in the room, looked through our information. I suggest they change their materials to be clearer. In the end, my husband never went back to the lounge and I watched running shoes and flip flops come and go. On the plus side, the pools were lovely and all other staff we encountered were great. We just felt let down, especially for the price in peak season.
Just returned from a 5 day stay with my wife for a vacation, after retiring last year.HIlton Diamond member and used points. Fabulous experience!.Upgraded suite overlooking Rome;;felt like an emperor! Great staff,amenities, spa/workout facility,breakfast; Just can't give enough positive superlatives for the experience.
Great hotel,with Rome thrown in!!!
We stayed in a beautiful room with a view overlooking Rome. The room was awesome, and the view even better. The service at this hotel from check in, to maid service, to the breakfast restaurant were top notch, really on top of their game. I am a HH diamond member, and they treated us like royalty with surprise complementary items in our room. We loved the Turkish baths, with were free with HH diamond status. They were the highpoint of our day after walking all day sightseeing in Rome.
Some say the drawback is that this hotel is on a hill overlooking Rome. I actually consider it a benefit, as we spent the day in Rome, and staying on top of a hill, in a quiet area, was like a respite.
The breakfast is probably the best spread in the world...so amazing!
I have traveled all over the world, and this is one of our most favorite hotels in the world. Unique, great service, special, and fancy. We highly recommend the Cavalieri in Rome.