4.5
Very Good 819 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A brand-new, five-star hotel in the heart of Rome, with breakfast, a dining discount and moreTaking in the stunning city views from the beautiful rooftop terrace
  • Discovering the hotel’s very own ancient Roman ruins in the gardens
  • The unbeatable yet tranquil location near the city’s main transport hub

What To Know

  • Very easy to reach, located right next to Termini station
  • Free WiFi can be slow; you can upgrade to faster WiFi for an additional fee
  • Some rooms face the busy Via Marsala but street noise isn't an issue

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

A room or suite at a central new hotel near the city's main transport hub, with complimentary parking

Location

In the heart of Rome, NH Collection Roma Palazzo Cinquecento is close to Trevi Fountain and Colosseum. This 5-star hotel is convenient to Circus Maximus.

Rooms

Make yourself at home in one of the 177 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Take advantage of recreation opportunities such as a fitness center or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet access and concierge services.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, where you can take in a garden view, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Business & Travel Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

How to Get There

NH Collection Roma Palazzo Cinquecento
Piazza Dei Cinquecento, 90
Rome, 00185 Italy

Reviews

4.5 Very Good 819 Reviews
Unlike Most of Rome, Underwhelming
Reviewed 2 days ago

I was pretty disappointed with this hotel. We originally had a reservation at the NH Vittorio Veneto, which I had stayed at before and absolutely loved. Hotel staff said there was a mistake and the hotel was overbooked. We were assure the other property was 5 stars and would be beautiful. We were also assured that we’d get an upgraded room for our troubles, but were sorely disappointed. My “king” bed was just two fulls mashed together and the room didn’t seem to posses any additional features. Some parts of the room was very nice, but the overall lack of attention to detail (rust showing in the tub, trash not emptied, etc.) made my question the 5 stars rating. The upshot was that the staff was very nice and the huge metro station (Termini) couldn’t be closer. From the Termini station, you can go anywhere in the city.

Pro Tip: the restaurant, Culinaria, is really close and absolutely delicious!

Dirty bathtub, room exchange with lack of attention
Reviewed 3 days ago

First, before you think this is overreacting please check the pictures attached.

Check-in:
nothing special. The man who attended us, I think, misjudged us as tourist looking for information... he had no smile when we said "hi", no welcomes and all until we really confirmed our bookings.

Room:
Well, regarding cleanliness this hotel is minus 5. The first picture that I attached here is from our first room. The second from the next one. THAT SPOT WAS OUR BATHTUB.... imagine you taking a shower in a bathtub with that! Disgusting!

We, of course, asked to be moved. But then, since the next room was dirty as well, we simply gave up and asked for the lady to clean it up... when we were back from our lunch we checked the bathroom and the shower was literally left on the bathroom floor and the a dirty sponge on the bathtub (photo also attached).

Then, we ask for a fork in our room to eat (since my sister is celiac and they don't had certificate for gluten free pizzas in their restaurant) and we were charged 8 euros (a completely joke).

Breakfast:
During the first two days there was no waiter in the breakfast to serve us coffee or milk (which is standard for 5 stars). Also no bottles of fresh juice to serve tables. Eggs were literally cold.

CONCLUSION:

If you really don't care about 5 stars real treatment and amenities (like Radisson Blu Berlin - a perfect establishment in my opinion)... you will probably enjoy the NH.

This, however, is not a hotel for picky guests like us - who enjoy the money spent and ask for the equivalent treatment.

In hotel defense, during checkout I told the receptionist that I was felling robbed about charges for simple room services after everything we went though and he remove them.

All was ok - and yet, disappointing
Reviewed 1 week ago

This is a large hotel with an impressive entrance hall but the rest of the building is disappointing. Rooms are of good size but lack atmosphere, almost overly modern and cold. The wood floor is not appealing. Two chairs and a little round table do not add to the character. So while having a big room with all necessary amenities, including a coffee machine and a big and modern bathroom, something was lacking. The staff was very attentive, breakfast was excellent. Location was so so - bordering the Central Station but quite far away from many of the attractions if you want to get there by foot.

Dlfly
Reviewed 2 weeks ago

Great hotel with excellent staff. I adore Daniel, Federica, Marcelo and Fabio who work the front desk. I believe the employees make the experience and this staff will go out of their way for guest. The recently remodeled rooms are beautiful and spacious. Location is right next to Termini station which is a plus. You can take a train from the airport direct to hotel which saves you time and money.

Romantic Rome
Reviewed 2 weeks ago

I set of from Rome from Edinburgh with slight trepidation as i am m not a great flyer. i found out our flight time was only 2 hr 50 mins. We had great weather and a fantastic hotel next to the Termini (main transport hub) . Rome was an absolute delight and walking around for 3 days to the many Piazzas and lots of side streets gave us an authentic feel of what Rome was really like. We enjoyed Vatican City and Platine Hill but what i will remember most was the weather and the people.
We shall return soon. One good tip buy a transport ticket we paid 36 euros for 2 x 3 day passes
And used the metro everyday ideal for getting around QUICKLY. The Metro was not as bad as we read before our trip yes it can be busy but most of the time your only travelling for 10mins