Dalat Palace Heritage Hotel
What We Love
- The 1920s charm and if-these-walls-could-talk sense of history
- French Colonial-era traditions like afternoon tea
- A posh restaurant, Le Rabelais, with a fireplace and garden views
- European-meets-Southeast Asian treatments in the spa
- There’s a golf course, tennis court, and full fitness center
What To Know
- Breakfast isn’t included in the room rate
- No pets allowed
- Free WiFi
- The town of Dalat was built around the hotel, and it remains one of its premiere attraction
- Free WiFi
- Parking On Site
- Room Service
This palatial resort set in the southeastern past of Vietnam’s Central Highlands was built under the watchful eye of the French Governor in 1922, and the property’s air of genteel splendor lives on today. The hotel faces a man-made lake; outdoorsy pursuits like golf and tennis are encouraged. Guest rooms feature an abundance of flounces, from canopied beds to heavy damask curtains and Oriental rugs, but there are plenty of modern must-haves among all the nostalgia, like free WiFi and a fitness center. Continuing the Francophile theme, the elegant dining room serves classic French cuisine, while the spa offers a combination of European treatments and Vietnamese techniques.
In the Area
Explore the town of Dalat, with its grand villas and wooden homes reminiscent of the Swiss Alps. Swing by the modern monastery Truc Lam, then check out the rather splendid Bao Dai Summer Palace, an Art Deco gem built in the 1930s by Vietnam’s last feudal king. Finish your architectural tour with Dalat’s kookiest dwelling, Hang Nya Guest House, also known as “Crazy House”: one look at its trippy, Gaudi-on-steroids silhouette will tell you why. Afterwards, find out why Dalat is sometimes called “The City of Flowers” at the Dalat Flower Park, where you’ll be surrounded by thousands of blooms including orchids, roses, and hydrangeas.
How to Get There
This is a nice old hotel. I was in the older, historic wing. I did not go into the newer building so I can't judge that. No elevator/lift so there are plenty of stairs to climb. Floors are a little creaky too. But it's a historic building so it adds a bit to the charm. Antique furnishings were nice too. I had a very large room with a balcony. A/C didn't do much but it was fairly cool when I was there anyway. Bathroom also quite big with separate shower and tub.
Bed was relatively comfortable. In room safe was large. Wifi worked OK. TV had enough channels, but most were Vietnamese channels rather than international. A fair bit of traffic noise (lots of honking horns), so bring ear plugs if you're a light sleeper.
The breakfast is one of the best parts of staying here. Huge variety of dishes. Lots of great cakes and pastries in addition to Asian breakfast foods. Fruit, cereal, waffles, etc. too. It can be a bit chilly though since they open the doors to the patio. Views out over the lake are really nice.
Staff are quite nice. Tons of beautiful fresh flowers in the lobby and halls. Good location for the lake and walking distance to good restaurants.
This is a nice French colonial style hotel and we stayed in Rm 117 with a balcony and nice views of the lake. The hotel has an extensive breakfast buffet which we liked, and the staff was overall very pleasant. We had a good stay with one BIG exception - we were woken up at 6:55 AM on our last morning with loud thumping Techno Bass music. Turned out there was a group meeting in the meeting room below us. This went on for the next hour in spite of 4 calls to reception. So finally we gave up and went down to breakfast, very unhappy. So if you stay here, be cautious about staying in the East Wing of the First Floor, Rooms 117 through 128 (which is above the meeting area).
Two more tips - the loungers on the balcony didn’t have any pads. Maybe the staff didn’t understand our request, because at first they said they didn’t have any. When we asked for blankets or something to pad the metal, they returned with pads.
Also the evening before our checkout, the toilet seat broke. When we informed the front desk, they sent a maintenance person up to fix it. After he left with the broken seat, the front desk called and stated they had no replacements and we needed to change rooms. After some back and forth, we explained it would take us close to an hour to pack, and another half hour to unpack (we were here for a five night vacation), and that would be a huge inconvenience. We suggested that they take a toilet seat from the room they wanted us to move to. Which they did. So overall, not sure anyone is viewing the customer experience holistically, so you need to advocate for yourself!
Exterior, gardens and public areas are impressive and well-maintained. Bedroom in period style, a bit over the top for my taste, but that's personal. However, some negatives as well.
For arrival at a self-styled five star hotel, I didn't expect that I would have to carry my bags from the taxi to the entrance up a steep flight of steps in the pouring rain without any assistance.
Bathroom is full retro style, but completely impractical. No space to put down toiletries or spectacles, completely inadequate over-the-bath shower with poor pressure and sudden changes in temperature.
Only eating facility is a full-scale formal restaurant, no light eating options.
No bar for a quiet drink - they sent us outside in the rain to a dark basement room with earsplitting music, which they claim is the hotel club.
Lacks seating areas in the public rooms.
No sense of welcome or helpfulness by the staff - they seemed simply to be ging through the motions.
All in all, disappointing, and not recommended, except for those who are prepared to overlook the negatives and concentrate on the period aspects.
Under new ownership, this historic hotel is the best in Dalat by far. A new wing has been added, complementing the old rooms with superb flower gardens and magnificent view of the main lake. We are former residents of Dalat and we have returned to this hotel since our childhood. It still preserves the old colonial feel of this city, which is the only in Vietnam having a French birth certificate.
The restaurant is a must for ambience, with respectable food and unmatched service. The hotel is at its best in the off season, when the crowds are gone.
So we did. The lounge bar was almost deserted and the lady waitress attended us at once with a welcoming smile and the menus. We said just for drinks and could you do us an ice bucket for beer please? Ok and yes, she scampered away to bring the wine list and my two bottles of Saigon Red beer nestled into an icy haven. Wifey who is partial to a red wine, ordered on spec and still maintains this red was 99% as good as the red from the excellent Italian restaurant in Ha Noi. I remember cold or not cold enough, but flavours of wine, please! The olde worlde surroundings and comfy leather armchairs stick in my mind and I could imagine in a colder time of year the open fireplace crackling away, heavenly I'd guess. And best of all, my beers were on the low side of typical in Dalat and the wine very acceptable too. For those of you with a bit of class and some cash to splash, the Dalat Palace Heritage Hotel would be where I'd head with friends for an afternoon to savour if ever I were to return. Highly recommended for drinks, the rooms, one can only dream.