The Ritz-Carlton, Lake Tahoe
What We Love
- The 17,000-square-foot spa
- Daily marshmallow roasts
- In-room gas fireplaces
- Ski-in, ski-out access
What To Know
- The hotel offers gondola rides to the Village at Northstar California Resort, which houses its own ice skating rink
- Kids can partake in a specially designed program with interactive games, crafts, and mountain-related activities
- The property has two swimming pools
- The Lake Club, an exclusive clubhouse with access to summer recreation on Lake Tahoe, requires separate reservations
- Free WiFi
- Handicap Accessible
- Kids Club
- Parking On Site
Luxe alpine lodge with slopeside pools, mountain concierges, and snow-capped Sierra Nevada views
This mid-mountain stunner was always a standard-setter, with its plaid-accented guest rooms perfect for collapsing in after an action-packed day on the slopes, but it raised the bar even further by adding a waterfront club to its already-packed amenities menu. Accessible via complimentary shuttle bus, the new luxurious lakeside playground is tailor-made for unwinding, outfitted with an outdoor whirlpool, private pier, gratis kayaks, and complimentary beer and wine to boot. You’ll have a seriously tough time choosing from the countless ways to bliss out here: it also includes a stunning slope-side spa complete with a eucalyptus steam room and CBD-infused therapies and three restaurants (feast on laid-back grilled eats at Backyard & BBQ or creative pub fare like chorizo fondue and white cheddar ale soup at The Living Room, decked with its own fire pit). The vibe at Manzanita—arguably one of Tahoe’s best restaurants—is a tad more formal, thanks to refined Cali-fresh cuisine and sweeping Martis Valley views.
In the Area
If you can leave the retreat’s waterfront wonderland, get to know your pine-clad backdrop: summer months are ideal for mountain biking and trekking, while ski season, which runs through April, brings a steady stream of visitors in the winter (steer clear of three-day weekends, if possible)—Lake Tahoe is home to the largest concentration of ski resorts in North America. The resort attracts a fair share of families courtesy of its multiple kid-friendly options, which include an Indoor Campout Package consisting of a mini-tent, featherbed, and s’mores kit; a daily kids’ program uses scavenger hunts and games to better acquaint younger guests with the surrounding peaks.
How to Get There
We have stayed at this property three times. The first trip was in October of 2018 and was a magical stay. We stayed here in May 2019 and were disappointed with the service and the cleanliness of the resort and rooms. The resort is located on a beautiful property and we decided to come again. This stay was our worst and more than likely our last- the hotel is just poorly managed. The General Manager contacted us after our last stay and offered to make a return stay magical. The GM is no longer there and his assistant Keegan is very kind. She provided a room upgrade free of charge and offered to have a dessert delivered to our room for my husbands birthday- no dessert came more than likely because they decided to not do a turn down service for us for us... We were missed completely for turned down service, charged $70.00 for onsite dinning at a restaurant we didn't eat at (we will be credited once a review is done- the charge occurred prior to our check-in), trash all over the planters, dirty dishes on tables in the Living Room restaurant were common and no one visited the pool area when we visited for three hours- no drink service available no restocking of towels etc. I took a picture of the unlocked drink cooler by the pool because I was so outraged with the cleanliness.. This isn't a 5 star property and the staff isn't trained how to handle issues. The parking is a bit high at $45.00 but the valet staff is fantastic. The additional $45.00 resort fee is what I take issue with as the resort is not well kept- they offer cider in the afternoon- it was empty, they offer coffee in the morning and at 7:45am it was empty and then removed at 8am without being refiled. We ordered drinks at the bar and they sent us to the restaurant bar to get nut mix because they were out.. at $18.00 a drink (they were very good) I don't think I should have to sit at a table being held up by a napkin or fetch my own snack mix. The pictures say it all- more concerning is the staff doesn't seem to care. We really want to love this hotel but its understaffed and unclean. When I checked out I voiced my concerns w/ paying a resort fee for a property that had food floating in the pool and no clean towels and Michelle at the front desk didn't seemed phased at all. I asked for a contact from Marriott corporate I could escalate issues to- none was provided. This property could be something special but instead is being run into the ground.
Long-time reader, first time poster. I've been at this hotel several times and stayed this past weekend. It is a lovely facility -- beautiful views, clean and cushy rooms, terrific staff.
I am posting here specifically to thank Manzanita Chef Brandon, who truly went above and beyond!
I have some significant dietary restrictions. When dining out, this almost always leads to me getting offered a slab of meat with salt, pepper, and olive oil, some bland starch, and some steamed veggies. It makes me sad, and I often dread dining out. Not this time! I shared my list with our server Spencer (who was also terrific), and he went back and forth to the kitchen several times to confer with Chef Brandon, gauge my preferences, etc. What I received was the best meal I've had in the past two years (which is as long as I've had these restrictions)--incredibly flavorful, gorgeous to look at, perfection in every way. (It almost brought me to tears!) Everyone else's food was also delicious, and the experience was wonderful. Chef Brandon and Spencer, I hope this message gets to you both and that you know how much the experience meant to me.
I also want to thank the rest of the staff that made the stay lovely. The banquet staff were so friendly and accommodating, as were the front desk staff and housekeeping. I apologize for not getting their names -- but they were all fantastic!
We went to the ritz to visit my son who decamped from California due to the fire. After at least a 4 mile us their driveway I found that they charged $50 to park for whatever amount of time a day. Then their opposed great restaurant had terrible service that I would give a zero to. We waited at least 30 minutes fir our food which still came out wrong. There was almost no one in the place and about 12 people
Working. They are just not with it.