The Ritz-Carlton, Lake Tahoe
What We Love
- The on-site Burton Snowboard School is considered the best in the world, and there are excellent hiking and mountain biking trails for summer jaunts
- Super-stocked kitchens with Viking appliances
- The 17,000-square-foot spa offers wood- and water-themed treatments
What To Know
- During this event, Jetsetter members can experience life in Tahoe as if they were members of the Ritz-Carlton Destination Club
- The resort caters mostly to families, with wagons to transport children, among other amenities
- In winter, the Ritz-Carlton Club Lake Tahoe is part of the ski resort’s midmountain experience, which includes an ice bar and snow beach
- The neighboring Ritz-Carlton hotel, where Manzanita restaurant and the spa are located, closes briefly during the spring and fall
- Eco friendly
- Free WiFi
- Kids Club
- Parking On Site
The Ritz-Carlton Club Lake Tahoe melts into its pine-laden landscape with sloping roofs, rough-hewn timber and slabs of local granite. Rambling but intimate, this cabin on steroids — part of the the Ritz-Carlton’s exclusive Destination Club — harks back to the great national park lodges of the early 20th century. Immense panoramic windows frame the chimneylike tips of the Sierra Nevada mountains and the swaths of forest around the hotel. Interiors have a clean-lined modernism tempered by warm tones, rustic materials and plush textures.
Bed & Bath
Club Residences feel like your family’s private mountain getaway, with a playful color scheme that’s a welcome break from the typical lodge rusticity — think a pumpkin-orange wall with peach and cinnamon armchairs and mint-green ottomans. Living rooms (with fireplaces, of course) open onto fully equipped kitchens with Viking appliances. Master suites with kingsize beds have walk-in closets and bathrooms with heated stone floors.
During prime winter and summer months, Destination Club visitors have access to the adjacent hotel’s facilities, including the excellent Manzanita restaurant, which offers such dishes as locally made Liberty Farms duck meatballs served with mission figs and lucques olives, or messy Prather Ranch grass-fed hamburgers. The spa has 16 rooms, with treatments themed around water and the woods. Then there are the slopes. You’ve got ski-in/ski-out access to local favorite Northstar’s runs. Mountain concierges will do whatever you ask: pull your boots off, greet you with warm chocolate chip cookies, collect your equipment for overnight storage, deliver you by skimobile to your snowboard lesson, or bring you a towel as you splash about in one of two slopeside pools (or one of the multiple hot tubs). In the summer, they can map out hiking trails, hook you up with mountain biking gear and plan other outdoor adventures.
How to Get There
Great place to stay - beautiful scenery- very relaxing and enjoyable. The pool area is so beautiful you can spend the whole day and not get tired of the scenery around you. Wonderful places to hike right out the door from where we stayed.
Very family friendly (dog friendly too) luxury resort with ideal ski in /ski out access with superb service overall. Smores at 4 pm outdoors is a fun gourmet experience. Outdoor heated Swimming pool and jacuzzi admist snowy skies makes for diverse fun and the gondola down to Northstar village made it easy.
Skiing is always a huge pain in the rear end. Always. One has to get the skiis, carry the skiis, get the boots, walk in the boots, find the gondola.. etc etc. Teach the kids to ski. Deal with your 15 year old daughter telling you that she "does not like to exercise in front of other people" then apologizing to your family for yelling about the cost of the trip in front of the 17 people in the line for the bunny slope ski lift. Anyway...
The best part of this hotel is that it sits ABOVE the bunny slope and one can rent all equipment and then ski DOWN from the hotel to base mountain. As far as Ritz Carlton's go and I have stayed at many of them this is fair to decent. It is a small hotel. It is not as flash and luxury as Honolulu or New York but it is a nice hotel.
This hotel is amazing for kids and families. There are playrooms, arcades, etc etc. A quick gondola ride gets you to the village where one can ice skate and buy things from major outdoor retailers.
A side note, if you want clothing made by Patagonia you have at least 30 retail options.... some might say TOO many options.
The service could be better and the staff is not as friendly as one would expect but overall a competent group of people.
A downside ... the gift shop or assundries market in the hotel closes EARLY. And there are limited dining options in the hotel so book early and book often. I arrived really late and the staff found a basket of snacks for us and provided it for free since everything was already closed and was a very nice gesture.
We stayed on a club room access floor and that helps defray the cost since this is an expensive hotel and you are high up a mountain and therefore supply and demand works against the consumer.
Overall I would stay there again. Great mountain retreat. It will cost you but in the end a worthwhile trip and a pleasant stay.
Another word of caution... the hotel is not close to the airport. Try and book transportation from airport to hotel and back as early as possible.
We just returned from a five day stay and had a great time here. Everyone on the staff was personable, courteous and helpful. During our weekend here we had a snowstorm and I understand they might have been understaffed. It was clear that the staff was making an effort to accomodate all guests.
Having the Mountain Concierge was such an amazing service. We're used to usually taking shuttles or piling or equipment in the car day after day. It was such a luxury to just head down to the lobby to pick up our boards and literally board down the mountain to the lifts.
The food is on the pricier side but it's expected at this type of resort. And it was true, sometimes the Living Room and the cafe could have used better clean-up but there was a ton of kids around all the time and I'm sure it's challenging to pick after everyone immediately.
All in all, we enjoyed our stay. This was a splurge for us, we're hoping to make it a yearly trip.
We really like this hotel and have stayed here over ten times in recent years. The location is unique and during the ski season, the convenience of the Mountain Concierge is second to none. However, over the past year or so, we have noticed a decline in the overall quality of the hotel. I am listing a few micro complaints below. Each issue individually is no big deal, however, taken together the issues add up, especially considering the exorbitant room rates on popular ski days.
Billing: During our last three stays, we encountered significant errors in the bill at check out. Issues have included wrong room rate charged (too high), resort credit not listed (actually, this never fails), charged for two cars when we only had one, erroneous $75 charge at the Cafe, internet charged (free for platinum), etc.
Billing errors should be the exception, not the norm. At this hotel, I cannot trust the billing department. Careful double checking of bill at time of checkout is recommended.
Cleanliness of the Club Lounge: Not what it used to be, at times feels more like a poorly run airport lounge. Dirty dishes don't get cleared promptly and the floor is dirty, as well. Staff is friendly and helpful but perhaps understaffed. No longer feels like special experience. Food is good, though and I would recommend the Club Lounge, especially when traveling with kids.
Staff: Brilliant, friendly staff, for the most part. Every once in a while, staff appears to be going through the motions rather than really caring.
Service: Generally very good but some lapse occur from time to time. A recent example includes no one picking up the phone at housekeeping, bell service or valet. On each occasion, I put the phone in speaker and let it ring for several minutes. These are the moments when I question if a $1000 per night rate is justified or just the result of a lack of high-end competition.
Overall property: Starting to show some wear and tear but generally in good condition
Late check out (platinum premier): Always a tough negotiation, feel discouraged from asking. Usually granted at least 2PM after multiple requests are made to front desk staff. Got 4PM recently on second try, which was awesome!
Room upgrade: Stayed at the hotel over ten times with Gold and Platinum status, never got a room upgrade (once did get a club level upgrade for one night)
Overall, I recommend this hotel due to location and lack of high-end competition. Would recommend to avoid paying super high rates. Be prepared for occasional four star service at inflated five star prices.