Forest Suites Resort at Heavenly Village
What We Love
- Heart-of-the-action location on the edge of Heavenly Village, walking distance to the gondola, shops, restaurants and casinos
- Resort-style perks include hot breakfast, WiFi and parking, plus s’mores/ice cream socials, wine and cheese receptions, pony rides and more
- Huge rooms start at 650 square feet, and most have separate living rooms and full kitchens
What To Know
- No restaurant, but a hot breakfast is served daily
- The pool is closed in the fall and winter
- Stock your room at the grocery store (a five-minute walk away)
- A $15 resort fee per night will be collected at the Jetsetter checkout
- Free WiFi
- Parking On Site
At the edge of Heavenly Village, a short walk to the gondola, Forest Suites Resort is a family favorite with huge rooms and resort-style amenities. The vast lobby is done up in traditional mountain style, with chalet-like eaves, a centerpiece stone fireplace and an eye-catching metal chandelier. Guestrooms start at a huge 650 square feet and sleep four or more guests in king beds and pull-out sleeper sofas. Most have full kitchens and open-plan living and dining areas, plus en-suite bathrooms with single vanities and over-tub showers. For larger groups or longer stays, two-bedroom suites offer an extra bathroom and more living space. While there’s no restaurant, guests can fuel up on a hearty (and free) hot breakfast spread of sausage, bacon, eggs, fruit, oatmeal, baked goods and more. Hot coffee is available in the lobby round the clock, and there are fun seasonal food treats including a wine and cheese reception and s’mores sessions by the outdoor fire pit. The hotel has an outdoor pool (open in spring and summer only), an XBOX game room, occasional movie nights and special events like weekend pony rides, a hot chocolate bar and ice cream socials.
In the Area
Catch the Heavenly Gondola up for pristine pistes and stunning Tahoe vistas. Whether you’re snowshoeing, cross-country skiing or snowmobiling, there’s plenty of winter sporting fun to be had off-property in the surrounding Sierra Nevada mountains. When ski season ends, Adventure Peak (9,100 feet) picks up the action with a rock-climbing wall, restaurant and hiking trails galore. South Lake Tahoe is right by the Nevada border, where all the casinos are located. Harrah’s, 10 minutes down the road, is the largest, and it frequently hosts big name entertainers in its South Shore Room.
How to Get There
We checked in to this location but we were a few hours early. We were told that we would be called when our room was ready. At the actual check in time we never received a call. We went to the hotel to check in anyway. The lady at the counter asked if we were called. She didn’t seem happy we were there. I told her no we weren’t called. After a few minutes fussing, she somehow found our room was ready anyway.
We checked in and drove to our building. Once we arrived a different front desk person met us as we were getting out of the car. She said they checked us into a room which was already occupied. We were originally booked on the 3rd floor but were moved to the ground level, right next to the pool... For most people this might be awesome be we know the noise that comes with that location and we always avoid it. Of course that night people were up until past 2am at the pool when it closes at 10pm, UGH! Although this was an unfortunate situation, I can only blame the hotel because they did nothing about it.
The “resort” itself was poor at best. Everything was old and worn out. It was the kind of place you don’t want to walk barefoot in.
The service was poor for a “resort”. From the check in interaction to an issue when our key cards stopped working.
The service was awful. I was told by the man at the service desk that the key cards stopped working because we demagnetized them. When I told him we travel a lot and this has never happened he said “well I guess this was the time”. When the cards didn’t work again, they sent maintenance who confirmed the cards didn’t work and it was not us. My point here is, even if it was our fault you don’t blame the customer. And once you realize it wasn’t the customers fault, you apologize!! We will never stay at this location again and I recommend others look elsewhere.
Got a fantastic fall discount so stayed here one night (unfortunately the resort fee of $22 offset the discount somewhat) to visit Tahoe and attend the magic show. This is an older property but is clean, clean, clean! In fact, staff was wiping chairs down (including the legs) in the breakfast room. We had a one bed room suite which was very large--you could actually live in it full time if you had to. Full kitchen, dining room, large living room (which needed more furniture), large bath and bedroom with 2 closets! King size bed comfort was adequate. Location is fantastic--within walking distance to dining, shops and entertainment. Staff was friendly and efficient. Full breakfast buffet is included.
All is all this has been a good stay, the hotel staff are great Leslie at the from desk was amazing. The breakfast is okay could be better. Location is excellent is in walking distance of everything and facility stays clean!
I just had my wedding today at Forest Suites Resort and my new hubby and I have had the most amazing experience! I couldn’t be happier with the service, the room (presidential suite btw) and the awesome people that made my wedding happen. The resort is perfectly placed right across the street from the Heavenly Village Shopping Center and all types of restaurants to choose from. The casinos are just a 10 min away also! My husband and I will definitely be coming back!
During the New Years weekend Forest Suites makes for an ideal location but that is about it. The rooms are old and tired, the windows are single pane, cold, wet, and drafty (and the locks questionable), they are dark and outdated and the floor of our larger “family suite” were not level. The people at the front desk were lovely when we checked out a day early. We decided we would much rather ring the New Year in in the comfort (and cleanliness) of our own home and beds. For the younger crowd that is there for the party this location is great and they may not care all that much about the room but for others who appreciate an updated, bright, and clean room this might not be the place for you.