Macdonald Leeming House
What We Love
- A 19th-century hotel with award-winning restaurant – includes breakfast and a cream teaRavishing views of Cumbria’s swoon-worthy Lake District
- Tucking into delicious British fare at the two AA Rosette Regency Restaurant
- Regency inspired rooms overlooking Lake Ullswater or the landscaped gardens
What To Know
- The property sits on 22 lakefront acres, with gardens, a croquet lawn and private fishing on the river
- The atmosphere is cozy (picture: a drawing room and library with log fires in the winter)
- Free WiFi
There’s a high focus on finery at this gracious 19th-century country pile in Ullswater – the lesser-known Lake District gem that’s most celebrated for its year-round Steamer cruises, prestigious yacht club, outdoorsy pursuits, and all-out scenic splendour.
Set in 22 acres of landscaped gardens and woodlands on the shores of Lake Ullswater, the hotel’s chic set-up is made to impress. But it’s not just about the helicopter landing pad, croquet lawn and vintage-luxe design, there’s also an award-winning two AA Rosette restaurant, lovely lounges for light bites and afternoon teas, and an excellent staff service, all making for a most inviting country escape.
For style-conscious guests, the rooms reflect the hotel chain’s ongoing commitment to keeping things elegant. All show a fondness for Regency inspired decor by way of soft and elegant furnishings, floor-to-ceiling drapes, and dark wood fixtures and fittings. Just to stop things from getting too twee, there are enough mod cons to make you want to stay holed up here forever.Unsurprisingly, Macdonald Leeming House shows off a TripAdvisor Certificate of Excellence.
Good to know
Onsite parking is complimentary for guests.
How to Get There
In need of a quiet break and this is in a great location if you want a tranquil stay somewhere.
Reception staff on arrival were lovely and the room was fab. We were in an executive king room which a great size with a seating area looking at the views. We had a partial lake view on the ground floor and were more than happy.
The only let down for us, was the poor excuse of a breakfast and how slow the breakfast staff were.
For a couple of days I would recommend this, however not a lot to do if you are planning to stay in the local area
Returned to leeming house , and was surprised by the difference from a previous visit on arrival we were escorted to either room 30 or 40 , anyways a lovely first floor suite with two balcony windows, made the room well lit and clean smelling , en suite bathroom was clean and acceptable , the garden and lake view from the balcony was pictures and somewhat relaxing. We opted to eat out in Keswick over the two days so can't report on the dining experience but breakfasts were really nice and the staff , who mostly seemed eastern European could not have been nicer, although they did struggle with my heavy Lanarkshire accent , we were saved by the wide , who translated from my Scots into a clearer form of English...... Oh and thanks again to the gm , who clearly is responsible for making our stay a pleasant and peaceful experience .... Tip , get some Led coloured lighting in discreet parts of the fabulous grounds, uplighting the flora and fauna , think that would be a great display and talking point especially during the long dark winter nights, hope Dm does not mind me suggesting this ,,, Thanks again
What a fantastic hotel.
My girlfriend and I had an amazing time.
Very warm and welcoming staff.
And a stuuning location by ullswater lake.
And Snow on the hills to boot.
We'll definitely go again.
Great location but apart from that very poor and quite frankly insulted by staff.
I rang to enquire how to book a dog friendly room using the number on the website, was told just select a garden room and leave a note that i’m bringing dog...no mention of extra charges for the dog so off I went and booked. Fast forward 11days get to hotel and see invoice for £107 not £92 so queried it and told you have a dog so extra £15 charge. I said I wasn’t paying it as wasn’t told of the extra charge and given the rest of the experience i’m glad I stood my ground. The man on the desk who carries bags also then went on to say show me who you rang as if you can’t show me who you rang prior to booking then we can’t remove the charge. Thankfully I had the number in call list still but he then asked the lady on the desk if that was the hotel reservations number...so insulting enough to ask me yo evidence it but to then get her to verify it further as though i’m a liar.
Finally sort it get to hotel room to discover the bathroom is mouldy and towels dirty and toilet not cleaned properly.
Anyway we decide to go straight out the garden doors on the footpath to the lake with the dog...except you cant lock the door from outside and also no bins at all or dog poo bins in the hotel garden ground on way to lake. So much for dog friendly!
Later on in the day we order dinner...we has to sit in the library as the other lounges could not be sat in with dogs. They asked what drink we wanted but nobody came back to take food order so I had to leave my partner with the dog and walk around to find a staff member in the restaurant to order from. It was supposed to be burger and chunky chips as stated on menu...tripadvisor pics showed chunky chips also but nope we were served french fries. Would have gone elsewhere if known as choice poor and very expensive for what was given.
Upon checkout I was asked for my card for the meal too even though they’d taken card details already.
I was asked how my stay was and I stated I wouldn’t return and how upset and disappointed I was and that my 30th birthday treat and first time in the lakes was now a negative experience and when asked about where I should have put dog poo bags given no bins I was told in my hotel room bin for housekeeping to collect....apparently should stench my room out then!
Asking how my stay was and me stating negatives was your chance to try and recover and perhaps offer a discount or a complementary future stay where you could hope to do better, I had planned on recommending the hotel for a wedding based on location but not now!
Quite frankly i’ve had better stays in budget hotels.
Also just to note there is no direct access to a lake walk which it looks like there is from
Hotel website images.
Oh and beds are two beds pushed together.
Further to this prior to staying the hotel called me leaving a voicemail asking me to call back about my stay which panicked me, only for them to be trying to upsell to my partner and I three course restaurant meals...even though we’d booked a dog room and so obviously wouldn’t be eating in the restaurant. The hotel broke gdpr privacy law by using my details for marketing without my permission.
Only positives were dog bed provided in room and location and they allowed me an early check in....which is needed as standard check in is 4pm very late.
I had to find a management email off here as no offer to speak with management or rectify the issues when I complained in person at hotel.
I have to start this by saying that our room was AMAZING ! spotlessly clean, lovely décor, warm and comfortable and opening out with French doors onto a patio. The staff were wonderfully friendly and nothing was too much trouble. HOWEVER...…...that is where the positives end . Having a dog in a hotel that advertises itself as dog friendly in the middle of the glorious English Lake district would seem a perfectly straight forward thing. Not so. Firstly, you cannot even enter the bar to get a drink if you have a dog with you. Secondly, there were 3 lounge areas 1 of which was the old library and completely isolated to everywhere else. The library is the only dog friendly area within the hotel. So, you sit in the library, eat your meal off table which are more akin to coffee tables, the room has no atmosphere, its cold, there are no log fires as we saw in the advert. Just 2 plug in heaters which are useless. Furthermore, you are only allowed to order the lounge menu, not the restaurant menu. We had fish and chips.....at £18.35 I expected it to be cracking, what a disappointment. Literally a middle piece of a fillet cut out and battered, a few chips and a tiny pot of peas crushed up with a fork. My chippy at home does miles better than this. !! How is this AA rosette award winning food??? Secondly, no further service was offered once our food was delivered, no one came to ask how it was, if we wanted desert, any drinks etc. I felt we had just been shoved in a side room and forgotten about. Now I understand and completely accept that there should be rooms where dogs cannot go especially restaurant areas, but why not the other lounges which had roaring log fires beautiful views across the lake and some ambience about them??? Yes, we could have put the dog in the car whilst we ate, but it was pitch dark, February, well below freezing with snow, and I am not going to do this!!!!! I was so disappointed with this, Macdonald Leeming House you need to better your food and improve your attitude towards dogs. Sorry.