4.0
Very Good 386 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Restaurant
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Historic Lounge Luxury property living room building house home

Overview

Location

With a stay at Quinta Real Puebla, you’ll be centrally located in Puebla, steps from Profetica and Puebla Cathedral. This 4-star hotel is within close proximity of Palafoxiana Library and Bello Museum.

Rooms

Make yourself at home in one of the 84 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms.

How to Get There

Quinta Real Puebla
7 Poniente 105 Centro Historico
Puebla, 72000 Mexico

Reviews

4.0 Very Good 386 Reviews
Beautiful property in the center of Puebla
Reviewed 3 weeks ago

Old monastery, little dusty, with some charm.
My room was without window, so I had to sleep with open door, because carpet in the room looks only relatively clean ( maybe clean , but too old)and room was little smelly.
But the room was not too small and very quiet
Breakfast was very good on Sunday and OK on Monday.
All together was OK.

Puebla hotel gem
Reviewed 1 month ago

Gorgeous 5 Star hotel converted from 16th c. convent. Perfect central location close to Museums, Cathedral, zocalo and fine restaurants. Fabulous breakfast included in rate. Rooms vary greatly due to age of structure. Choose an inside room for peace and quiet. Attentive staff.

A Huge Disappointment when compared to other hotels in this chain
Reviewed 1 month ago

Having stayed in other hotels Quinta Real and spent the day at the beautiful one in Acapulco, I was shocked at how shabby the room was. It is an outrage that the website calls it a suite. It was smaller than that of many three-star hotels, no window, only one mirror in the bathroom, dark and gloomy. The public spaces are beautiful colonial style with lots of class, but my room was dreadful. The dining room always has a chilly breeze blowing through it and, surprisingly, no overhead heaters. The location is wonderful and the Sunday buffet is one of the best I have enjoyed. Stay somewhere else and come for the buffet.

The Few
Reviewed 2 months ago

I've stayed at the Quinta Real before and they always deliver. My stay was wonderful beautiful amazing and fantastic. I loved my room. Pay a little more for an upgrade and that will be well worth the expense.

Sunday brunch was amazing. Wonderful abundance of a variety of food and great music.

The location is great. Check out the local panderia around the corner, two left turns out the front door.

Service was amazing. I'd like to mention Maria at registration, Fernando as waiter and Renee as a good bellman.

The maids were very attentive to maintaining the Cleanliness of the room. No issues. One day I requested No service but checked on me and my satisfaction of the room 2 more times.

Fox News came in handy especially to watch the vote to confirm Brett Kavanaugh as our latest Supreme Court Justice. I'm glad we had a good US News station available.

The WiFi was good.

I had ZERO issue with hot water. Towels were plush. My bed was very comfortable.

Staff was so kind and attentive. When in Puebla again, I would want to stay here again.

One minor complaint, cream should be readily available downstairs to have with coffee in the morning. I saw and used the cream on one day, but it wasn't there the following morning. The coffee was pretty good.

Enjoy.

Terrible experience
Reviewed 3 months ago

I had a terrible experience with the hotel. I booked a stay for one night only and not only did they charge me prior to arriving for check in, but attempted a double charge. I received a fraud alert from my bank so had to cancel my card and remain careless for the rest of the week. Also I could dispute one of the charges but the other one the hotel committed to help me solve with their accountability department. I’ve already returned home to the US and have not heard back from the hotel. Never give your card information to this hotel when reserving by phone. If you have to, book online and pay upon arrival.