Tortuga Bay Hotel
What We Love
- Designed by Oscar de la Renta, the island’s famous fashion mogul
- Bamboo, the only restaurant at Tortuga Bay, is excellent
- Personalized butler service: guests are given their own cell phone with a direct line to a Villa Manager who can coordinate dinner plans, afternoon picnics, and excursions
What To Know
- Inform the hotel of your flight itinerary three days before arrival to secure free transfers from Punta Cana
- Guests have access to the larger, livelier Puntacana Resort & Club next door
- There are six clay tennis courts and seafront golf course
- Free WiFi
- Golf Course
- Handicap Accessible
- Parking On Site
- Room Service
In 30-suite Tortuga Bay, fashion designer Oscar de la Renta has created a resort-within-a-resort focused on romantic escape, stellar service and an impeccable design that plays off the natural beauty of the Dominican Republic. Start your vacation as soon as you land: the hotel’s staff greets guests at the Puntacana Resort & Club airport lounge and ushers them from tarmac to sublime beach in minutes. Upon arrival you’ll find 13 chic, canary-colored villas containing 30 suites spread out across the beachfront property. French doors open onto a deck or balcony (some with private Jacuzzis) for views of the palm tree–lined beach; inside, you’ll find tan and black wicker furniture, four-poster beds, and vases of fresh flowers on dark wood end tables, and a kitchenette area. All rooms also come with their own personal golf cart, cruiser bike (available on request), and cell phone with a direct line to a “villa manager”—a personal concierge of sorts. For breakfast, the hotel’s excellent restaurant, Bamboo, is not to be missed. Choose from a lavish buffet or an à la carte selection; both are included in the rate. After a day at the hotel’s private beach, it’s best to grab a seat poolside at Bamboo Bar, which serves up top-notch half-price caipirinhas and mojitos from 5 to 7 p.m. The resort also offers many options for active types, including kiteboarding, scuba diving and snorkeling at a nearby reef, as well as tennis on six clay courts, which are lit at night. The golfing here is also excellent, especially at the oceanside La Cana course, which has four holes right on the water.
In the Area
Hit the water and take advantage of the strong winds at nearby Playa Blanca, where the resort’s concierge can arrange a kiteboarding lesson. Or head beneath the waves with a snorkel at the underwater Marinarium Park, where visitors can explore the reef and deeper waters where stingrays and nurse sharks glide past. On dry land, stroll the leafy trails (for free!) of the 1,500-acre Indigenous Eyes Ecological Reserve and Park, where you’ll see tropical plants, island palms and other local vegetation. Afterward, unwind with a “champissage,” an Indian scalp massage designed to maximize blood flow and relieve stress, at the resort’s sumptuous Six Senses Spa. When hunger strikes, head to local favorite Jellyfish restaurant on the beach near Bávaro. Try grilled crustaceans, calamari and conch served under palapas with views of the sea.
How to Get There
My husband and I have recently returned to London after spending 6 nights at Tortuga Bay to celebrate our honeymoon. I work in the travel and hotel industry and I have had the privilege to stay in many nice hotels around the world but I definitely believe that my personal experience at this hotel has been by far the most incredible and hard-to-beat one in terms of customer service! EVERYONE is a shining star! From the Villa Managers to the Housekeeping Team, from the waiters at the restaurant to the staff working at the beach, etc. Everything was absolutely on point, every single person we met was so helpful, reactive, kind and everyone had always a huge smile on their face. Special praise goes to Malvis, one of our Villa Managers. Malvis was simply unbelievable!!!! From the day we arrived and we stepped out of the car the hotel provides to all its guests she was phenomenal! Her approach, her discretion, kindness and smile are one of a kind. Our honeymoon will be forever in our hearts and minds thanks also to Malvis! We cannot wait to go back to Tortuga Bay!!!
Tortuga Bay Hotel was exactly what we needed! This was our first time to DR and can’t believe we missed so many years of vacationing here. The people, service, and views are some of the best we have experienced and rival that of Hawaii and many other Caribbean islands.
It is the perfect place to unplug, relax, and reconnect for a long weekend get away.
It is low season and you feel it. We must be one of only a handful of other couples staying at the resort. But, there are only a 15 or so Villas and I can’t imagine this place ever feeling crowded. We are typically the only ones at the beach or pool making it feel like our own private paradise. Service is quick and impeccable. Everyone receives there own local cell phone and the Village Manager is just a quick call away for anything you need.
The restaurants so far have been great. Bamboo, the chef came out and suggested a few things not on the menu which were great. Bachata Rosa at the Blue Mall was fun and a quick drive away. Expect to pay for food and drink but not any different than a typical night out in NYC.
I’ve read about the seaweed problems, and it is real but did not impact our weekend at all. They are constantly tending to it and is a country wide issue from what I can tell. There is a white barrier a hundred or more feet out that may bother some as they try to minimize the inflow of seaweed, but we could easily look past it and did not really bother us.
Besides beach and pool, Spa was amazing as was the Natural Lagoons at the Reserve. I’m sure there is more to do (zip lining and other adventure parks for example) but I would recommend a relatively short trip as it does seem limited in that respect.
I would recommend Tortuga Bay Hotel for couples who need a break from their busy lives to relax, unplug, and reconnect.
After hearing all the fantastic reviews I left a bit disappointed. The hotel itself is lovely and the beach area is beautiful and quiet. The only let down was the food. For the amount of money you are paying I expected the food to be top quality. Once again the food was very average. Our favourite restaurant was la Yola however for the awards received we expected bamboo to be amazing. However it was very average. After staying at Eden roc you cannot compare the two hotels. Even though they have a lot of staff cleaning the beach area you can tell the hotel will have problems during seaweed season. Most of the staff were very professional however two staff members were very arrogant. When we got to the checkout they informed us that a laundry bag was missing. We used it for our wet swimsuits. We have stayed in hundreds of hotels and have never been asked to give the laundry bag back. When your are paying around USD 1,000/ night you wouldn’t expect the hotel to check if you took a laundry bag which probably costs one dollar. After staying in other hotels in Punta Cana I would not go back. I would would give an overall rating of 7/10 with the food being a major let down.
Our family (includes 2 tween boys) stayed here over Spring Break and it was amazing. This resort is one of the top we've experienced anywhere in US/Europe/Caribbean. The service you receive just stepping off the airplane is 1st class- and that continues on the way to hotel and all during your stay. The villas are beautiful and sit right on the ocean, where you have your own private beach (sharing with just the guests staying in the 13-or maybe it's 15- other villas). The resort is cosy, high-end, pristine, beautiful, remote and warm.
The staff takes great pride in their work and provide high-quality, professional service. Be prepared for "dominican time' as we did have to wait for food and beverage but that is part of the culture. All the food/drink is worth the wait. Each villa has its own 'villa manger' who will be in constant contact with you (via a given cell phone) to accommodate all your needs. We even had a BBQ outside our room 2 nights we stayed. It was truly amazing.
We did eat at a few of the other restaurants associated with the hotel, but found the main restaurant (Bamboo) the best. Breakfast (included) every morning was wonderful and chef will make you something else if it's not out for you.
The service at the beach is amazing and you have their attention constantly (again just be prepared to wait for food/drink).
The spa is very nice. There is plenty of golfing and tennis. There are also 2 workout facilities to use.
This type of trip is best for those that want to unplug and immerse themselves in the culture, slower pace and tranquility of Punta Cana.
I have travelled all over the world. Tortuga is a world class 5 star hotel. Intimate. Luxurious. Attentive service. Amazing rooms. I mentioned it was my gf birthday and that night we had a birthday cake celebration in our room at night. Food. Service , spa. All of it incredible.