Tortuga Bay Hotel
What We Love
- Designed by Oscar de la Renta, the island’s famous fashion mogul
- Bamboo, the only restaurant at Tortuga Bay, is excellent
- Personalized butler service: guests are given their own cell phone with a direct line to a Villa Manager who can coordinate dinner plans, afternoon picnics, and excursions
What To Know
- Inform the hotel of your flight itinerary three days before arrival to secure free transfers from Punta Cana
- Guests have access to the larger, livelier Puntacana Resort & Club next door
- There are six clay tennis courts and seafront golf course
- Free WiFi
- Golf Course
- Handicap Accessible
- Parking On Site
- Room Service
In 30-suite Tortuga Bay, fashion designer Oscar de la Renta has created a resort-within-a-resort focused on romantic escape, stellar service and an impeccable design that plays off the natural beauty of the Dominican Republic. Start your vacation as soon as you land: the hotel’s staff greets guests at the Puntacana Resort & Club airport lounge and ushers them from tarmac to sublime beach in minutes. Upon arrival you’ll find 13 chic, canary-colored villas containing 30 suites spread out across the beachfront property. French doors open onto a deck or balcony (some with private Jacuzzis) for views of the palm tree–lined beach; inside, you’ll find tan and black wicker furniture, four-poster beds, and vases of fresh flowers on dark wood end tables, and a kitchenette area. All rooms also come with their own personal golf cart, cruiser bike (available on request), and cell phone with a direct line to a “villa manager”—a personal concierge of sorts. For breakfast, the hotel’s excellent restaurant, Bamboo, is not to be missed. Choose from a lavish buffet or an à la carte selection; both are included in the rate. After a day at the hotel’s private beach, it’s best to grab a seat poolside at Bamboo Bar, which serves up top-notch half-price caipirinhas and mojitos from 5 to 7 p.m. The resort also offers many options for active types, including kiteboarding, scuba diving and snorkeling at a nearby reef, as well as tennis on six clay courts, which are lit at night. The golfing here is also excellent, especially at the oceanside La Cana course, which has four holes right on the water.
In the Area
Hit the water and take advantage of the strong winds at nearby Playa Blanca, where the resort’s concierge can arrange a kiteboarding lesson. Or head beneath the waves with a snorkel at the underwater Marinarium Park, where visitors can explore the reef and deeper waters where stingrays and nurse sharks glide past. On dry land, stroll the leafy trails (for free!) of the 1,500-acre Indigenous Eyes Ecological Reserve and Park, where you’ll see tropical plants, island palms and other local vegetation. Afterward, unwind with a “champissage,” an Indian scalp massage designed to maximize blood flow and relieve stress, at the resort’s sumptuous Six Senses Spa. When hunger strikes, head to local favorite Jellyfish restaurant on the beach near Bávaro. Try grilled crustaceans, calamari and conch served under palapas with views of the sea.
How to Get There
The rooms are spacious and my husband and I were “upgraded to a king room” for free instead of a room with 2 queens (didn’t mind either way) but that put us on the 3rd floor, no elevator. All good we’re in shape and can trek up and down easily.
Checking is good front desk is mostly friendly but does take some time. Room service comes daily to clean the room, as you have no option to elect out, but they are excellent and keep the room tidy. Wait staff at breakfast, lunch, dinner, bar area are rude, grumpy, and act like you are putting them out. Not sure what’s so hard about being polite or returning a smile - most things we politely ask for (bottled water, soda, beer) was soooo delayed and often came with asking for a tip before we closed the ticket. A few servers have said the system is broken so I need to leave them a cash tip instead of writing it into the room voucher. Unprofessional & unpleasant to say the least not sure why it seems like every ask is such an ordeal but it’s my second time visiting Bocas and i definitely wont be back because of the service alone.
We recently spent 3 fabulous days at Tortuga Bay.
I can’t start without giving a big shoutout to Brainham, who went over and above his duties to accommodate every need we had during our stay.
I need to thank all the team for making our stay as comfortable as could be, since I was checking in with a painful sprain on my ankle that made my walking very painful.
We did have a reservation for a junior suite, located at the second floor of the villas, and considering the stairs to access it, our villa manager made possible to arrange our stay at a double room gorgeous villa, with direct access to the beach. Not only we were upgraded, and our previous rate was honored, we also got a villa steps away from the bar, pool and restaurant, so I could minimize my walking.
The villas are dreamy and so well appointed, decorated originally by the man himself, Mr. Oscar de la Renta.
No photos from the website can give really justice to the beauty of the area itself, it’s one of those places that you have to be there to appreciate the atmosphere.
The service was outstanding; each and everyone that I met was so nice and helpful, from the beach personnel to the bar and restaurant waiters.
We also enjoyed driving around in our personal golf cart, that we even drove twice to La Yola restaurant for dinner. What a pleasure to feel the nice breeze on our faces!
We hardly left the area, actually cancelled a couple of dinner reservations twice, to stay and enjoy the excellent dining at Bamboo Restaurant.
Tortuga Bay also has a vip treatment for their guests at the airport, so after driving us there, a charming lady received us and helped us and rushed us throughout security and checking in.
Unfortunately we entered the island with a reservation at Westin (four days before), and got none of this aid, that had us doing two hours of lineup for customs only! Fortunately my accident occurred at day two of our stay, so it wasn’t a problem other than standing the heat and humidity.
We definitely think we will return again in the future, thanks Tortuga Bay team for an extraordinary experience!
P.S.: Forgot to comment on the sargassum problem. The Punta Cana Resort area ecologically controls very well the problem. They have floating barriers, that stop the sargassum from getting to the coast, a more natural way to collect it and prevent decomposing when it reaches the beach. They also run several times during the day, a truck to sweep whatever reaches the sand.
Your pampering begins when you are literally met by a person from the hotel as you get off the plane at the airport. You are ushered through customs and taken to baggage claim. The hotel then drives you to the resort where you are met by a concierge who is assigned to you and anxious to organize any and all dining or activities that may be of interest to you. There are not that many villas, so they can really provide personal service. Lorraine Salvador was our concierge, and she made our stay at Tortuga Bay memorable. The rooms are spacious, there are numerous quality dining choices, the beach is lovely, the pool has ample lounge chairs, each villa provides you with your own golf cart and bicycles and the service is outstanding. If you are looking for a romantic getaway, this is it. If you yearn for a relaxing vacation with the opportunity to be pampered, this place is it. You don't even think about leaving the property because you are content.