Sanctuary Cap Cana – All Inclusive by Playa Hotels & Resorts
What We Love
- The ultra-private, natural design of the Monarch Villas
- Fresh seafood at the overwater restaurant, Blue Marlin
- Five outdoor pools nestled throughout the property
- The ever-changing daily activities menu
- Gorgeous views across the beautiful gardens straight out to sea
- The nearby Jack Nicklaus Signature par 72 golf course, which has dramatic ocean views
What To Know
- Less than 15 minutes from the Punta Cana airport
- Junior Ocean View Suites and Monarch Villas have an all-inclusive option
- Leave the kids at home—this resort is for adults only
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
Sprawling adults-only all-inclusive in Punta Cana with five pools, a huge spa, and top-notch fare
The Dominican Republic’s Punta Cana region is far from undiscovered, but the secluded, sprawling Sanctuary Cap Cana by Alsol makes you forget the world beyond its 30,000 acres. With manicured gardens, stunning architecture, five pools, an enormous spa, not to mention a spectacular beach, the resort lives up to its moniker. Designed in three sections—Spanish Colonial, Caribbean Villas and the Castle—Sanctuary Cap Cana by Alsol has the feel of an exclusive small town. In the Caribbean area, Monarch Villas are a spacious 1,100 square feet and feature thatch roofs and coral-textured walls, plus beautifully polished wood floors. All of Sanctuary’s rooms and suites have huge walk-in closets and striking views of the Caribbean Sea. While the vibe (and appeal) changes dramatically from section to section, the stellar service and perfectly manicured public spaces never falter. The grounds themselves are marked by palm-lined pathways, free-form pools and an eclectic choice of restaurants. Of the five on-site dining options (pan-Asian fusion at Wok, Argentine grill at the Steakhouse, and low-key Italian at Capriccio), our favorite is Blue Marlin, a stunning seafood restaurant set in a romantic overwater dining room. If you like your days busy, check the resort’s long list of daily activities, like cocktail-making or dance lessons, or just hit the beach and relax.
In the Area
Get in 18 holes with the beautiful backdrop of the Caribbean at the Jack Nicklaus-designed Punta Espada golf course in Cap Cana. Afterward, unwind at the 20,000-square-foot adults-only spa for a massage or visit Juanillo Beach next door to the resort, where guests can rent kayaks or grab a drink. In the afternoon, head over to Sanctuary’s sister property, AlSol Luxury Village (formerly known as The Fishing Lodge) and wander around the bustling marina. When hunger strikes, head to one of the restaurants at AlSol, or try local favorite restaurant Jellyfish on the beach near Bávaro. Try the grilled crustaceans, calamari, and conch served in a palapa with views of the sea.
How to Get There
We just returned from a week at Sanctuary and I am once again very pleased with our experience. We have been here many times and keep coming back because of the great service.
With the new buildings it’s a bit more crowded so get out early to grab a nice chair or cabana by the pools/beach. The main pool is a bit of a party but there are others that are more quiet if you just want to relax.
Entertainment staff is super. Shout out to Juan especially, Happy Boy, Capony, Looky Looky and Diana for keeping us busy with pool games/aerobics/basketball and dancing and always making us feel super special. Bartenders Carlos and Gilbert were great as were Lorena and Ely the waitresses at the pool area. I know I didn’t get everyone’s name but all the staff are super. Charlie would bring me fresh coconuts every day and that made me feel super special. Nothing like some fresh coconut juice straight from the source.
The restaurants are good and there are lots of choices for places to eat. Rooms are very nice I just wish that they were kept a little more clean like mopping them daily and wiping down a little more thoroughly.
Also, with the old ownership we would almost always get a free upgrade but not anymore. That was a bummer but really there’s no bad room at the resort. We will definitely return and are already looking forward to it.
My husband and I just got back from this beautiful resort. We were there celebrating our honeymoon and from the very first moment we stepped through the doors we were treated like royalty. We were greeted with champaign. Francis who took care of bringing us to our room was extremely courteous. We stayed in the premium luxury junior suite and the only word to describe the room is GORGEOUS. These rooms were just built so we got to experience the luxurious feel of a high class hotel room but still got to experience the feeling of being somewhere exotic by seeing the ocean right outside our window. The soaking tub on our private balcony was one of our favorite things. The cleaning staff came twice a day to make sure our room was clean and our mini fridge was always stocked. There is late night room service as well.
The food was awesome. Our favorite places to eat were the Wok and Fusion. The Wok had very tasty asian cuisine. The sushi was amazing! Fusion was very entertaining. They danced and provided a show while they cooked your food. Just a warning though the music is very loud. We didn't mind it but we had heard some complaints that it was too loud for others. The Steakhouse was another great restaurant. The nice thing about the Steakhouse was you didn't need a reservation. There was a trio of guys singing and walking around performing while you ate which I thought was a very nice touch. The breakfast buffet was always very good and the staff were always great on getting you what you needed. We always were greeted at breakfast with mimosas. During our last night there we ate the pizza at Sanctuary Town and loved it! The drinks were tasty and continuous.
The resort itself is like paradise.The grounds and landscaping were beautiful! There really is no bad place to lounge. I will say if you require or want shade when next to the pools get down and reserve a spot early because the shaded spots get taken quickly. The beach is small but we didn't mind that. The majority of our time was spent by the pools. There was a lot of seaweed in the mornings but the staff cleans the beach daily. The bathrooms were always well maintained. I have zero complaints on the cleanliness of the resort.
The staff really were the ones to make our trip even more enjoyable and took it to another level. Each of them made us feel like friends and not guests. Special shout out to Carlos, Juan, Ely, Happy Boy, Looky Looky, Capony and Diana. The staff got to know my husband and I on a first name basis which we thought was great.
The entertainment was good. We especially enjoyed Brazilian night and Karaoke night. My husband is a singer so he got up and sang a few songs. Capony provided some entertainment while he sang which we found hilarious. We never felt pressured into doing anything we really didn't want to do. Of course they ask a few times for you to participate in activities but they knew when to stop asking.
Overall we are very satisfied with our stay and are already looking at our calendars to come back. This time with a group of friends!
Got home last night after a long week trip. This was our second visit to the resort. This trip was a completely different experience than when we were there in January. So much so, we’re considering another resort for our next trip in January, 2020. Other than the Pub, there really is no more dancing. It was the entertainers that had us wanting to go back. Quite a few were gone. It wasn’t until Monday when one that was there during our last trip, that we truly had a great day. I can get a pool with swim up bar anywhere. It was the people we were going back for.
For the most part, the property was well maintained and clean. There were a couple of places that needed attention, but that is probably true of all properties. The staff were friendly and accommodating on the surface. But I felt that for some of them (not most of them), but some of them, it felt forced. The bathroom was very well lit - lots of lights. The water closet was separate from the rest of the bathroom. And the shower had fabulous water pressure. Also the water spray was just right - very concise.
There are several restaurants and bars to choose from, and all are good. We never had an A+ outstanding meal, but all were very, very good.
The property has its own private beach which was very nice. But there are not enough chairs and/or cabanas for everyone. You will need to get there early to score one of those. Like 9/10 AM.
Overall we had a great time. And would recommend this property.
The property is beautiful and but cleaning can be improved. Staff are very friendly, they all know you in first name basis, restaurant is pretty good, breakfast has decent selection of food as well.
One thing, maybe because I am a little OCD, cleaning service can be slightly improved such as shower walls and tiles on the floor was not clean, didn't looks like it was cleaned daily. Overall decent place to stay other than those factor.
View is nice but it was pretty windy when I was there in November.