5.0
Excellent 1120 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Casino
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

Located in La Altagracia (Bavaro), RIU Palace Punta Cana All Inclusive is convenient to Punta Blanca Golf Course and Iberostar Golf Course. This 4-star resort is within close proximity of Hard Rock Golf Club at Cana Bay and White Sands Golf Course.

Rooms

Make yourself at home in one of the 612 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After enjoying recreational amenities such as a nightclub and a complimentary water park, a lucky night at the casino is the perfect end to the day. Additional features at this resort include complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room.

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort’s 6 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 5 bars/lounges.

Business & Travel Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This resort has 2 meeting rooms available for events. Free self parking is available onsite.

How to Get There

RIU Palace Punta Cana All Inclusive
Playa de Arena Gorda
Punta Cana, 23000 Dominican Republic

Reviews

Lovely hotel
Dominican123

Here in Punta Cana having a lovely time at Riu Palace. Beautiful grounds, lovely food, & service is good.

Only reason we Don't give 5 stars is the swim up pool. Too many young children in a small pool with totally drinking, noisy environment. Maybe should be adult only, but that's only our opinion.

Otherwise, loving it! Special mention to Mario in buffet restaurant

Vacation
Mjanecek1

This is the third year we have come to Punta Cana and stayed at a Riu. The beach is beautiful! The cleaning staff is great! Everything is neat and clean. We love the service at Riu Palace Punta Cana! We especially love Sandy at the buffet (La Isabela)! He has a very welcoming smile! We have come back to find him each year!!! Sandy is friendly and kind...we really enjoy talking with him! My son, Titus, wanted to come see Sandy for his birthday! He wants to put him in his suitcase and take him back home. ????

Beware of False Advertisement
Gregory S

I paid an extra $100 to get a "hotel credit" under a limited promotion. The credit ended up being a bunch of 10% off coupons. The check-desk and their manager wouldn't do anything including refund of the $100 or trading it in for a massage. I booked through Expedia and they verified "hotel credit" was not defined anywhere as coupons and Expedia called the hotel for me. They still refused to do anything! This is clearly false advertisement and a scam. Customer service in the hotel overall was lacking, which isn't common in the DR.

I was yelled at several times by the staff for issues that was their fault. There was a hand pump for the ketchup that I was pumping a lot since it was almost out. I was yelled to stop because it was out. So I asked if he was getting more and he said no. I was also yelled at using my fingers to grab leaf lettuce for my burger because there was no tongs. When I told the guy why I did it, he came over and literally through the tongs in the lettuce and walked away.

The food at the hotel is just ok. There are some good restaurants in Punta Cana and they don't cost too much. I am not a big drinker, so overall I would have rather stayed at a non-inclusive hotel for cheaper.

Location was on the beach with some decent amenities. There is a water park you can spend a couple hours at with things for adults and kids. There is a pool party area, which probably helps the loud drunks stay out of the regular pools.

Rooms were decent size and clean.