Presidential Suites Punta Cana – All Inclusive
What We Love
- All-inclusive luxury at a new, all-suites retreat on beautiful Cortecito BeachThe roomy suites, each with a fully equipped kitchen
- Never having to roam far to find a resort bar or restaurant
- Chilling poolside or beachside with cozy loungers
What To Know
- Golf cart service is available for all guests, but members get their very own cart
- A beach party is held every Sunday night
- Plan on waking up early if you want to snag a beach bed
- Free WiFi
- Kids Club
- Parking On Site
Put the “residential” in “presidential” at this Punta Cana resort, where you’re always made to feel at home. The namesake digs here at Presidential Suites, Lifestyle Holidays Vacation Resorts’ newest property, are all set in one of eight buildings on the shoreline of Cortecito and come with plenty of touches that evoke a private apartment more than they do a hotel accommodation. For lounging, you get a living room, plus your own balcony or terrace; for dining, a kitchen and dining room. Oh, and use of a barbecue area. And access to no less than nine eating or drinking establishments.
Think of the rest of the property as your backyard; it certainly does evoke your own beachfront playground. It’s spotted with palm trees and plush loungers and complete with a kids club, a spa and two free-form pools. It’s worth spending some time enjoying all of these, given that they really aren’t such common backyard amenities, welcoming and friendly as they may feel. But afterwards, we recommend venturing outside the resort for a bit to explore the surrounding community – scuba diving, deep-sea fishing, horseback riding and turning your great home into a great home base.
Cook your own meals in your kitchenette, lounge on your private balcony or terrace, and give any travel companions the space they need during your tropical stay. These suites are plenty roomy, and they’re nice to look at, too, thanks to the designer furniture in the living room.
What do you get when you combine à la carte fare with an award-winning staff? A stellar culinary experience. With options ranging from American to Asian to Italian, your choices are bountiful. They also include a buffet restaurant, a VIP pool bar (with towels and lounge service), three beach bars and an after-hours lounge. Enjoy cooking your own meals? Each suite comes equipped with a full kitchen and dining room – perfect for DIY dining.
Troubles melt away at Yin Yang Spa, as you indulge in relaxing treatments that transform your fatigue into energy. This boutique wellness center has everything you’ll need to connect mind, body and spirit, like antioxidant vitamin-C facials, salt scrubs with thermal minerals and hot stone massages.
With miles of white-sand beaches, fairways designed by professional golfers and the thrill of outdoor adventure, Punta Cana is rich in Dominican tradition, culture and leisure. Known for its perfect beaches, this tropical getaway is a popular one, and you’ll certainly appreciate the appeal when lounging by the waves, going zip lining, dancing to Dominican music, exploring the Indigenous Eyes Ecological Park or browsing local shops and boutiques – to name a few of the adventures you can have.
How to Get There
We visited PS from March 2-9th. When we checked in, the front desk person (after receiving a tip) supposedly put us in a great room facing the pool. What he failed to mention was that said pool would be emptied and under construction the 2 days after we got there (and remain so for the entire week). Faulty wiring, non-working elevators and overflowing toilets were all part of the inclusive package! We quickly learned that RCI members were not a priority, (unless you wanted to sell out and purchase LIfestyle membership).
On a positive note, the beach was beautiful, the food was really good, the entertainment was AMAZING and the waitstaff was attentive. The drinks were weak, so order a shot to go along with it, and just mix it in. There is a shortage of beach umbrellas, so the cabana boys spent their days getting tipped to steal umbrellas from one family and bring it to another. I would also recommend bringing your own beach towel, because there were never enough available, even on a slow week. The Japanese restaurant is really good so get a reservation for that!
The accommodations are adequate, but not luxurious by any means. There is definitely a language barrier if you are trying to resolve issues and a lack of urgency to address concerns. Overall, if you are expecting a high quality resort, you are going to be disappointed. If you are looking for a relaxing week and have basic expectations of a beach, food and entertainment, then go for it! As with any vacation, it’s the people you go with and the memories you make that matter.
Most sites like this I take the negative reviews with a grain of salt, some folks are just nit picky, however this Hotel proved them right. I'm not sure how they maintain a 4 star, i can only guess at an active social media team. It wasn't all bad though so i can understand if the average for this place was 3 stars. The room was spacious, more than i needed, however the appearance was more beat up than any pictures have shown. Broken showerheads in both showers, broken privacy curtains on the main window, broken tiles and trim, broken shower doors, TV's not working, dingy furniture, banged up appliances and ceiling tiles, funky smell in one of the rooms, no water pressure in the morning, elevators broke and we were on the top floor...the list goes on. Clearly they haven't been keeping up on maintenance, I'm told they are working on upgrading all the rooms...great, that doesn't help me. I did see construction guys across the way in a different room so maybe the upgrades are true.
Yes, the main pool was still down. Based on other reviews this has been an issue for awhile. I can report however that they were filling as we were leaving. Like the rooms, this was no help to us, but those going later after us should be able to use it. Note to staff...never seen a main pool down during the high season, except maybe at a Best Western once.
The food at the buffet was OK, on par with most 3 star places. Breakfast was fine and yes you can get omelettes made to order. Be careful where you sit though, look up, if you are under an HVAC vent ask to be moved, Punta Cana is a hot place and condensation happens. I watched vents drip water from the ceiling onto unsuspecting tables. Note to staff...rearrange those tables if you care anything for food hygiene. Others have commented how much they liked the pizza. The pizza was just a step above pizza ranch, and if you think that is pizza there is something wrong with you. The pizza there did remind of high school though so i guess thanks for the memory. Their make shift Italian restaurant was dismal. I say make shift because they basically turn the porch outside of the buffet into the restaurant. Service was slow, took an hour to get a salad and they don't start you off with any kind of bread LIKE EVERY ITALIAN RESTAURANT EVERYWHERE does. The sauce used in most everything was flavorless, and yes even the Italian restaurant couldn't muster a pizza better then the buffet. I suspect it was all the same canned tomato water being used as a sauce. Most of the other people that were there the same night we were there ended up in the buffet, some of us just walked out early cause the food was taking too long to come out. We didn't bother with the Japanese restaurant after the experience at the Italian one. If you can't do spaghetti i don't trust you with sushi.
As for the beach, the beach was good. It is a small section but a great way to forget about your room until bedtime was to just not be in the room...which is how you should be doing it anyways. The activities folks seemed on their game, I actually appreciated that this location doesn't pipe the same mindless commercial pool music as every other resort all day they long. They takes breaks from the music allowing you to just hear the ocean during the day and when they do play music they mix it up with some local stuff. We had no problem getting a chair on the beach and didn't have to be up at 5am to fight a crowd of towel place holders.
The Beach bar was also great, service can be slow as they are also filling orders for people on the beach, but the staff was good and kept things moving. Plus the view there is great. I'm told that was once just for VIPs, never do that again if that is true. That bar should remain free for all to use.
Excursions...half price on the beach versus what your concierge in the hotel will sell you. We booked three (three days not in our crappy room...yeah) from the folks on the beach and all three were just fine. Yes the beach guys can get annoying but If Amil is out there see him. I recommend the Saona Island one, free Rum, catamaran to the island, food was decent. a good day long distraction. If you do the dune buggies bring a 2 dollar bandanna from Walmart so you don't have to buy a cheap 5 dollar one from the venue. Hell i think even the hotel store has Dominican flag ones for 2 bucks. Anyways i ride motorcycle and usually have a bandanna but for some reason forgot mine, don't forget one...the dune buggy trip is dusty as hell. As for excursions the only thing they need to work on (seems to be an island wide thing) is communicating what is going on, but thankfully it all seemed to work out.
Some other observations
the guys selling crap at the pop up stands on that road between buildings 3/4 & 5/6 were annoying, if I want to buy cheap chinese knock offs and get hounded I'll go to the alley next door. also, what gives with that road? it serves no purpose, rip it out and put in a pool with a swim up bar...hell have it connect all the pools.
Staff at the front was pretty non-helpful...COMMUNICATE and LISTEN. Had to call multiple times to get issues taken care, give me a realistic ETA next time and maybe i won't keep calling you back. Staff will just hang up your dirty towels and reuse the same sheets. I hear this may be a cultural thing, IDK but dirty towels should be washed and sheets changed at least a couple of times. It makes the whole place just feel a little cleaner, and your rooms already aren't that clean. Never have this issue elsewhere when i travel. Never saw fresh towels on a cart which makes me wonder if you are even changing things between guests.
So there you have it, Punta Cana in general is way overpriced and you get what you pay for. This place was average, i have stayed at better places for similar dollars in different countries but Presidential Suites is what I would expect at a 3 star place anywhere. If you just want a value place to go to, hang at the beach, do excursions, and a bed to lay in then this place works. If you want a nice place you never have to leave, a main pool that is working, and luxury then go somewhere else...probably not in Punta Cana. You can go to more exotic locations for similar dollars.
We went for a girls trip and enjoyed everything about this resort. The room was very comfortable for all 6 of us. The food and entertainment definitely did not disappoint. I look forward to going back in the future!
Celebrated 30 years together in Punta Cana!
The accommodations we very spacious and clean. We loved the rooftop balcony!
All-inclusive was the way to go. The main dining area had a great variety of food and drink. The nightly entertainment was good.
The only reason for the 4 and not the 5 was due to the "limited" dining times (we are used to food being available 24/7).
Our vacation was amazing. Excursion with zip line (Hamlet was our guide) he was great. Juan and Jose at the resort on the beach were ABSOLUTELY FABULOUS. we will definitely return to this resort for our next visit.