4.5
Very Good 10154 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Casino
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Lounge Luxury Suite property cottage Villa

Overview

Location

Located in La Altagracia (Bavaro), Memories Splash Punta Cana – All Inclusive is convenient to Hard Rock Golf Club at Cana Bay and Punta Blanca Golf Course. This 4-star resort is within close proximity of Iberostar Golf Course and White Sands Golf Course.

Rooms

Make yourself at home in one of the 525 air-conditioned rooms featuring MP3 docking stations and free minibar items. Your room comes with a pillowtop bed. Rooms have private balconies. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Before a night out at the casino, the 2 outdoor swimming pools are a perfect way to relax and recharge. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort’s dining establishments, which include 5 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). When you are in need of a refreshing drink, visit a beach bar or one of 11 bars/lounges, or 2 poolside bars. A complimentary breakfast is included.

Business & Travel Amenities

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this resort consist of a conference center and a meeting room. Free valet parking is available onsite.

How to Get There

Memories Splash Punta Cana – All Inclusive
Carr. Playa Arena Gorda
Punta Cana, 23000 Dominican Republic

Reviews

One of the worst holidays
Geraldine O

We booked this holiday as a last minute trip and after reading the reviews was excited to go. Arrived at the hotel and thought this is amazing the next day it all changed....

We went out for dinner and the only place to eat was the Mexican or the Italian, the main restaurant Selections was closed. The Mexican was OK but not much of a choice. In the morning we went for breakfast, I wanted the pancakes and waited 15 minutes for two pancakes. That was the same every morning. Lunchtime the main restaurant closed and you had to eat from the Mexican or Italian which was not very appetising. The evening again the main restaurant was closed so we had Italian. We wish we had not bothered, again not much choice and what I had was inedible. Full of salt.
We then found out that the main restaurant was closed all week until the Friday evening when.... The resort turned into a holiday camp and the hotel was over run by all the locals. Paying as we were told one dollar a night and five dollars for food. When after we paid a lot of money for an all inclusive holiday.
The main swimming pool was taken over by the new guests and if you wanted a drink at the pool bar you was out of luck, they surrounded the bar and you couldn't get a drink. If you wanted a sun bed, you couldn't leave it because they would take your towels off and put there own on and drop yours on the floor. So if you was in the pool and came back to your sunbed you had lost it.
While we were around the pool on two occasions couples from the guests that came over the weekend were having full on sexual intercourse in the pool in front of children and did not care. One couple was having sex in the Jacuzzi pool. No one from the staff challenge them. Parents were taking children out of the pool and returning to their rooms. A couple even had sex in the wave pool at the water splash park the guards were blowing whistles at them until they stopped but that was it.
The rooms were cleaned daily and are fridge in the room was emptied by the staff helping themselves to the beer. The cleaner liked my lipstick as she or possibly him, had tried it on. The caught the lid on the stick and the barrel of the lipstick was cover in it, so I couldn't use it. I had a new one with me but because they had liked the colour they took my new one. They also liked my perfume and my partner aftershave. As the room smelt of it when we came back. Expensive air freshener.
The towels always had stains on them likewise with the sheets.

One evening we were sitting on the balcony and the maid walked in put the towels on the bed. She then went into the sink, fiddled with my toothbrush etc and then went to the sideboard and was looking at my perfume. She soon put it down when she realized that we were on the balcony.

We went outside the complex to the little shopping center which is just outside the gate. Bad mistake. As soon as as we walked out we was offered drugs... Heroin, Cocaine, weed. My partner was even offered a prostitute.
The complex has four hotels, Grand memories, Grand memories splash, The Hideaway, and the Royalton.

We went down to the Royalton and went to the Martini bar, and got a drink. When we went back to get another we was told you are grand memories guests they have beer in your hotel go and get it there. Rude.

We went into the Nightclub, my partner went in first while I went to the toilet, when I came back he had a few girls around him and a young fella, I didn't think to much of it until he said he had been offered a girl or he could pick one to join him for the night and he could take her back to his room. We were out there celebrating our engagement.
When we came out one of the guests saw that I was upset and my partner was angry and asked what had happened and we told him he said he had been phoned by room service and offered the same service because he was there on his own.
We complained to the rep and had a meeting with her the next day along with two other families, and there was other families and couples waiting to complain. As we were talking to her with another family in the Royalton we tried to get a drink from the bar in the reception area and was refused, again because we were Grand memories guests the rep witnessed this and told the staff we could have a drink, after 10 minutes he served us all reluctantly.
She did try and sort things out and got us upgraded to Diamond club but it didn't make much of a difference. We also had to sign a disclaimer to say that we would not tell anyone else about the problems we were having. That just goes to show what problems they are having.

The paradise beach was a laugh. Filthy, cramped, broken glass.
We were there for two weeks and we did try and change hotels but couldn't.
The beans cafe, is were you can get coffee and cakes, I had just walked out when a lot of the local people walked in I could hear them shouting and then the manager a lady went in. She shouldn't have because as I heard later on as everyone was talking about it that one of them grabbed something and hit her knocking two teeth out.

I have been to the Dominican Republic before and it was heaven but this was a nightmare.

Would I go back... no not even if it was free.

Amazing holiday!!!!
Sweet_Brighton

This was our first holiday in Dominican Republic and we absolutely loved it!
Beautiful, clean beaches, amazing views! The intensy of the colours of the sea and sand were just incredible! A bit further from the hotel, there was a bit of sea weed but nothing major!
most of the hotel staff were friendly, lovely food, nice, chilling atmosphere.
There is a waterpark with slides where we had lot of fun! You can also enjoy free kayaking. 3 restaurants Mexican, Italian, seafood and also coffee bar/snack bar. At the bar they make the most beautiful, fresh drinks!
We could also use the facility of the next door Royalton hotel which was nice.
The evening entertainments were amazing! That was a great holiday, we had a really nice time! Recommend for everybody! :)

Amazing trip!!! Take me back now!!!!
Christine D

Amazing! Check in was fast. Room keys- brilliant on a bracelet! BUILDING 27 close to everything Activities pool 4ft deep, music 24/7, games by their awesome vibe team. Lola, Lois, and Curina lov U!!! V ball net, bar. The room spacious, air conditioned, fully stocked daily bar fridge. Buffet restaurant "Selections" Best server Markeson! - good food, great service! Go to Royalton by Trolley for lunch, dinner for buffet. Otherwise, go to the Italian restaurant Bella Cacina or Mexican. Wear water shoe's, toddlers puddle jumpers for both pools, and slide park. Another pool - 4ft deep, with bar "bubbles" has shallow pool attached. "Under the sea" restaurant is good too."Beans" coffee shop by Pavilion - coffee, mini sandwiches, donuts, ice cream, popsicles. "Bites" restaurant has burgers and fries. There is a store called duty free. Behind main pool bar - hamburger and fries. Towels are located by main pool in the "Nexus" booth - they sell you tours. Take the Trolley to Royalton, you can eat at" Sports bar" or" Marche" which is included. Marche = buffet. Royalton is where the beach is located! If you walk down the beach to the right for ten mins you can also go to Royalton Bavero- slides, a lazy river. The water park at Memories splash must be 120cm to ride the big slides - a wave pool, slides, and juice bar. There is water park for toddlers too. Don't accept a free meal at Royalton (its a timeshare grab) Take US currency. There's a kids club that starts at 4 years old.