5.0
Excellent 11662 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
sky tree chair Beach Resort marina Sea shore palm dock arecales Ocean Coast sandy lined Lagoon line day

Overview

Location

With a stay at Iberostar Grand Hotel Bavaro Adults Only – All inclusive in La Altagracia (Bavaro), you’ll be convenient to Iberostar Golf Course and Punta Blanca Golf Course. This 5-star resort is within close proximity of White Sands Golf Course and Hard Rock Golf Club at Cana Bay.

Rooms

Make yourself at home in one of the 273 air-conditioned rooms featuring MP3 docking stations and minibars. Your bed comes with down comforters, and all rooms are furnished with sofa beds. Rooms have private balconies. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. This resort also features concierge services, gift shops/newsstands, and a hair salon.

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the resort’s 6 restaurants and 3 coffee shops/cafés, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 4 bars/lounges.

Business & Travel Amenities

Featured amenities include multilingual staff, luggage storage, and laundry facilities. Event facilities at this resort consist of conference space and meeting rooms. Free valet parking is available onsite.

How to Get There

Iberostar Grand Hotel Bavaro Adults Only – All inclusive
Carretera Arena Gorda, Playa Bavaro
Punta Cana, 23000 Dominican Republic

Reviews

5.0 Excellent 11662 Reviews
Gorgeous place; lovely people!
Reviewed 15 hours ago

What a dream destination for our happy honeymoon. The place was exquisitely luxurious, impeccably clean. The staff was the most gracious! We loved our week there, and would happily return. My food allergy was accommodated and we enjoyed many delightful upgrades as honeymooners.

All the staff were excellent, but especially Alberto, Sterling, and our DARLING Yuderkis - a friend for life. A beautiful place with beautiful people. Loved it all. Thank you, friends!

Returned For A Second Time - It Was Exactly The Same 5 Star Experience
Reviewed 15 hours ago

1. Arriving in Punta Cana - arriving at the airport will seem like organized chaos, most of the International flights arrive and leave in a very small window SO IT's ALWAYS BUSY. It's best to arrange transportation through the hotel when you make your reservation, the Iberostar is approximately 25 minutes away. Go through immigration, put your head down and go directly outside to the designated transportation kiosks (think a very long line of rental car type desks). They will check you in at the counter and you'll be on your way. TIP - the DR used to collect a $20 "entry fee" before you enter immigration, they no longer do that as it's included in your plane ticket. TIP 2 - if you checked luggage, you didn't pack right for your stay at the Iberostar. Unless you're there for a wedding or special occasion, carry on should be the norm. It's 82 during the day and 72 at night pretty much 365 days of the year, you only need light, casual resort style clothing - golf shirts and dockers for the ala cart restaurants and equivalent for the ladies, shorts are allowed in the buffets day or night. Everything during the day takes place at the pool or beach, you'll be in a bathing suit more than you think you will. TIP 3 - Although reserving "Private" transportation (your own van) costs more it's worth it. Otherwise, after a long flight, you could be on a van and/or bus that makes several stops at other resorts before you get to the Iberostar.
2. Arriving at the hotel - if you book directly through the hotel or one of it's preferred partners, you will be able to check in and make ala cart restaurant reservations online or through the Iberostar App - highly recommended if you can do it. Check in is easy peasy and seamless. We were exceptionally pleased that upon arrival, every single staff member we saw gave us a "Welcome Back" greeting - not sure how they pulled that off but it was Awesome. We also recognized several staff members that we knew from our first trip two years ago. TIP - Make sure your transportation knows you are going to the Grand (adults only) - there are three other resorts and Golf Condos/Villas that are part of the Iberostar complex, you don't want to get dropped off at one of the others by mistake. The transportation company you use to get to the resort will have made an "appointment" with one of their reps to confirm your return to the airport, it's usually a vailed pitch for excursions and activities so you can skip it if you don't want to be bothered. If you do skip it, make sure you confirm your return trip through the front desk staff at least 24 hours in advance - it's very important that you do so. Also, your transportation will want to leave the resort 3 hours before your outgoing flight, it has nothing to do with you - they just want to be at the airport so they don't miss the next wave of arriving guests. You'll be amazed at how many white Toyota vans are on the road, transportation to/from the resorts is a major business opportunity in Punta Cana.
3. Resort Rooms - Think of the hotel as a large U with the ends facing the beach. The best value seems to be the Garden View rooms which are on the inside of the U mostly facing the lagoon with some by the pool (not an issue - it's quiet at morning and night). The Ocean Front Rooms do indeed face the ocean, but it's quite far away and there are several layers of palm trees and/or palapas in the way - you will hear it but most likely won't be able to see it. The Swim Up rooms and those sold simply as Suites are on the outside of the left part of the U, which face the resort next door, have a paved service drive close by (golf cart type deliveries day and night) and are out of the sun most of the day. All of the resort rooms themselves are laid out pretty much the same and are clean and nicely outfitted. The maid service was exceptional, we were very pleased with that (very creative towel displays every day). Don't freak out when you see the shades in the bathroom - they are woven so you can see out but people on the outside can't see in. We had a room on the first floor and my wife tested it several times from the outside at night and agreed that all was well.
4. Staff - They are exceptionally well trained, friendly and all speak English at some level. Most start out as waiters in the buffet restaurants and work their way up to better jobs as they learn and speak better English (the resort provides 6 week classes for it). The Bartenders, Front Desk Staff, Star Friends and Butlers all speak very good English. Most of the Staff are from other parts of the DR and are provided with on-site housing as part of their employment (dorm style buildings). They work hard with very long hours for weeks on end with a smile, and respond nicely to pleasant "Ola" when you see them. Be Nice - they deserve it and will be Nice in return. TIP - if you plan on tipping for the excellent service they provide at the end of your stay (see TIPPING below) casually ask about their work schedule for the week. They have scheduled time off to return to their homes occasionally and will miss out if they are gone when you would be leaving a tip. Think of the Staff this way - they are employed at the Number One TripAdvisor rated resort in Punta Cana, which is very hard to get a job at - you need to be recommended by someone that already works there just to get an interview. They have some of the best jobs available in the DR, you can count on them to go out of their way to provide the service you expect at a 5 Star Resort
5. Butlers - once you check in, there is very little reason to go back to the front desk, your Butler and/or the Concierge Staff by the Theater can take care of pretty much anything you need. Our Butler, Staling, was excellent and did everything we asked while we were there. We had a few issues with a dinner reservations mixup that he quickly resolved for us, and made sure our mini bar was stocked with our requested liquor and wine. We saw him every day with a smile on his face - he was Awesome and did a great job.
6. Pools (there are three) - Unfortunately like most large resorts, people are out early every morning "reserving" spots with towels, etc.. There are always plenty of lounges available but the prime spots fill up fast so be aware of that, especially for cabanas that provide shade. TIP - bring an inexpensive pool float - the pool staff will blow it up for you and you can leave it there when you go home. The pool hut also has a very good supply of suntan lotion you can use at no charge so no need to bring your own. TIP - the resort next door has a larger "convenience" type store if you forget something.
7. Beach - The beach very nice, feels safe and has lots of palapas and lounges. It's walkable forever in each direction, but It's the Caribbean so expect some seaweed. In general, the resorts all do a nice job of cleaning up the beach every morning and you can always find a spot to swim that is seaweed free. If you walk to the beach and turn right, there are a few local stores with liquor, cigars and souvenirs, it's kind of a gauntlet to walk through so be aware the vendors can be polite but aggressive. You can also rent Hobey Cats and other Beach type activities anywhere along the beach.
8. Restaurants - the Buffets are very good have a variety of stations for freshly cooked eggs, pastas, meats, smoothies, etc, at every meal. The dinner buffet has a different theme every night but the cooking stations (pasta, fresh sliced meat, etc) and staples remained pretty much the same. The lunch buffet inside by the main pool is very casual and bathing suits and t-shirts are the norm - shoes are required. The outside buffet by the pool is also very good, you can get a variety of freshly grilled meats and fish, and it has something freshly made in a very large pan every day as well (chicken fried rice, paella, etc). The Gourmet, Surf & Turf and Italian ala carte restaurants are excellent. The Japanese would be fun if you have a big group, we skipped it this trip as we were worn out a few nights and decided to use the buffet. TIP 1 - in the ala carte restaurants, ask for a wine list. There are several pages of premium wines available as a "no charge" upgrade, along with additional ones with a surcharge (reasonably priced if you want to splurge). We ordered a bottle of Cabernet from Chili every night (as a FREE upgrade) that was excellent .TIP 2 - My wife and I met a great couple at the pool that we enjoyed each others company and had dinner together every night. We found that when one couple had a reservation at an ala carte restaurant for two, they would accommodate the 4 of us if we got there a few minutes early to request the change. If one couple had a reservation at another restaurant for the same night, they took care of cancelling it for us.
9. Bars - They have a great selection of premium liquor, if you see a specific brand you want to drink ask for it. If you just order a "rum and coke", you'll get basic bar rum instead of the premium brands. The draft beer is Presidente which is an excellent local DR beer (others are available by bottle). TIP - Make sure to bring your own Tervis or Yeti Tumbler with you, the drinks will stay colder longer. The lobby bar is usually not very crowded and also has Starbucks type coffee service available 24 hours a day. There's a also a very nice cigar bar for those that would be interested (we never saw more than a few people in it)
10. Venturing Outside The Resort - We took a side trip into Bavarro one afternoon to have lunch at a local beach restaurant - TOC - which was excellent (highly recommend for ceviche and/or fish tacos, some of the best we've ever had). Having said that, make sure the Iberostar bell staff questions the taxi driver to make sure he knows where you're going - our driver had a hard time finding TOC even though we had the name and address written on a piece of paper for him. We were caught by surprise as it's the highest rated TripAdvisor restaurant in Bavarro, but the cab driver had never heard of it. When he finally found it, he dropped us off and came back to pick us up there at the designated time. We didn't pay him until we returned to the Iberostar so we were sure he would return to get us. We did talk to several people at the pool that went to the Hard Rock Hotel and enjoyed that, it's apparently close to the Iberostar.
11. Star Friends and Shows - Frankly, the Star Friends are Awesome - if you read a review that says otherwise, those people should have stayed home. You can do as much or as little as you want and have a blast. We did darts, archery, shooting (air rifle) horseshoes and our favorite - bingo poolside every day at 4:00. The shows at 10:00 pm are surprisingly good, they change nightly on a rotating basis so check the board outside the theater for the weekly lineup. We thought the Michael Jackson show was one of the best we had seen, and they had a Queen Tribute outside by the Schooner one night that was incredibly well done. I'm not necessarily a big Queen fan, but the production and talent was excellent. As a side note, we were there during the Super Bowl, the party the resort put on for the guests was 100% better than the game. We had one of the best times for a sporting event party ever - hats off to the resort management and staff for going all out - it was Awesome
12. Exercise - for those that are interested, they have several exercise programs by one of the pools every morning at 11:00 - we really enjoyed the Hydrocycle workout - think spin class in the pool. We also walked for an hour every morning, there is a clearly marked walking/running route that takes you to the front gate and around parts of the golf course - it's approximately 3 1/2 miles that can be adjusted up or down with a few turns along the way. We don't golf, but I have to say that what we could see of the golf course looked like it was in excellent shape, I'd bring my clubs if you play.
13. Iberostar Complex - the Iberostar complex is huge with three additional resort sections adjacent to the Grand, and a Golf Resort (beautiful well maintained golf course) with Condos and Villas. The wristband from the Grand will let you use any of the other facilities if you wish to do so. We stopped at the beach bar next door several times and raided their buffet a few nights for desert. You can request reservations at their ala carte restaurants but the food is better at the Grand and you will have kids at theirs.They also have a different entertainment schedule so it's worth checking it out. On the other hand, the Grand really enforces their exclusivity, you won't see children or guests from the other resorts at the Grand.
13. Tips - This is certainly up to each individual, but we tended to tip on the heavy side as we felt the service and atmosphere was worth it. We found it better to tip $5 or so to the bartenders once in a while rather than tipping $1 for every drink. After your first day, you just need to walk to the bar, they'll remember what you are drinking. Likewise for the buffet waiters - a $5 tip every once in a while will get you a reserved table at the poolside lunch buffet with your preferred drink served as soon as you sit down. If you Google Search "Dominican Republic Minimum Wage" you'll see that it's the equivalent of $125 US Dollars a month. Although as a 5 Star Resort I'm sure the staff is at a higher pay level, but tips are still a major part of their income and are really, really appreciated.
14. Overall Impression - My wife and I don't usually do all inclusive resorts when we travel, the Iberostar Grand is a clear exception that we have been to twice and will return to again for sure. I'm not attaching any pictures as I can tell you the resort looks exactly like the pictures you will see on their website. The buildings look like they were painted yesterday, the pools and grounds are spotless, the lounges are like new, and on and on. Is everything going to be perfect? Maybe not, but I've always found that people that go on vacation looking to nitpick and find fault with everything, generally find what they're looking for. If you go looking to have fun and enjoy a first class, 5 star experience, the Iberostar Grand is for you

Outstanding Resort Staff was superb
Reviewed 16 hours ago

This was our first time to Punta Cana and our travel agent recommended this resort, and she didn't disappoint us. The resort is not big, but it's beautiful. The pool water crystal clear and the beach nice. My only complaints are that the huts are too close together on the beach and smoking (on the beach and at the outdoor restaurants.) The rooms were nice and the hotel was very clean. The food was outstanding, fresh and delicious. The Butler service was a nice added touch and our Butlers Dawel and Vevenise were extremely friendly, attentive and made our stay wonderful. We sat in the same spot on the beach everyday and Beach Bartender Kerlin treated us so well. Kerlin is the man. The entertainment duo of Mini Me and Baby Face, this two are rockstars. I can't say enough of this dynamic duos, they are just genuine, attentive and we felt like we have known these guys for years (Mini and Baby Face thank you.) Our sever Pedro Martines at the lunch buffet would always great us with a smile and was onpoint. Samuel the waiter such a gentleman and very attentive. Leo the Butler would greet me every morning on my way to the gym, true gentleman. I'm sorry I didn't get additional names of staff, but they were all extremely friendly and attentive.

Birthday Vacation
Reviewed 20 hours ago

Highly recommend Iberostar Grand Bavaro. We just returned from a trip for our birthday's, which included my 50th. This is a top notch hotel, with every whim catered to.
The hotel puts on a huge Valentine's Day Buffet, a nice floral arrangement was in the room, and petals on the bed in the shape of a heart. The food was excellent at the Surf and Turf (went twice) as well buffet, with lots of variety. We did not care for the Italian restaurant,and we did not try the other a la carte restaurants as they are not our taste. We had heard the Mexican restaurant was very good at the Dominicana, and it did not disappoint. Their was no problem getting reservations and a golf cart shuttle took us over.
The service is excellent everywhere! Our butlers, Denny and Vernise were always making our stay extra special, the ladies at the lobby bar, Nathalie at the Front Desk, the pool bar-Bruno and Brauno, Kelly and Marlon in the restaurants, Zuly, Chavely and many more. The activities team of Mini Me, Hot Chocolate, and Ariela were always engaging you to participate. All the staff remembered you everyday and you got to know them too.
The grounds were immaculate and landscaping was beautiful.
Our room was 7133, 2nd floor Suite, which was the middle of the left side of the "U", and our balcony overlooked the Bavaro Suites next door, and the swim out suite rooms were right below us. The 1 negative was that in the bathroom is 2 windows (in a L shape) each with a shade that does not meet in the corner, so their is a gap of about 3-4" from ceiling to the tub. We did not like that, staff stated they could not see in, but we felt otherwise. Most rooms were like this in the bathroom. Next year when we return we will bring something to cover it just in case. Rooms are roomy, double vanity sinks, separate shower and jacuzzi tub. It also has separate room when you walk in that contains the closet, bar area and mini fridge. The balcony has a ceiling fan and a light that stays on all time, and we had them turn it off, as it really shines in the room and bathroom, even with the curtains closed. The balcony has lots of room with a table, 2 chairs, wicker couch and a drying rack for swimsuits. Overall, we did not feel cramped in the room or balcony.
The resort has a lake type area surrounding the hotel with Koi fish, turtles,2 flamingos, ducks, swans and other fish. It is lush, tropical and relaxing to watch.
We never had to worry about getting a cabana, pool or beach chairs. People did get up and place towels on chairs, etc early in the morning. If you want a certain chair or cabana--place your towels and personal item, like bag, hat, etc. and no one bothers it.
After reading many other reviews, we made sure not to get sucked in to the buy a membership club deal. We received our resort credits, which we never used,from the conceirge desk and they wanted to give us a free massage at the spa if we met with them again to talk about how to get a 40-50% discount on future stays. DON'T do it. They are trying to sell you a membership which requires you to have breakfast, do a tour, listen to the pitch. We just politely said no, and they accepted that.
On the day we left, their was a convention of 200+ people coming in, the hotel had a continental food area in the lobby, and all the butlers, bellhops, front desk, and other staff were lined up to greet them. It was fascinating to see.
Tipping-even though it is included, we still tipped at all meals, when getting drinks, our butlers and housekeeping. The staff works long hours daily (like on a cruise ship), as we saw them in various areas in the same day. Noticed some people never tipped, but it is your preference.
Overall a wonderful all inclusive resort!

Gusto made our stay at IGB top notch!
Reviewed 1 day ago

My husband and I stayed for five days and four nights in a water pool walk out room in September of 18. Everything was amazing. Gusto made the stay the best we could have imagined. He was always there when we needed or wanted for anything, surprised us with kind gestures and went out of his way to accommodate. I had an allergy bug bite and he came immediately to bring me medicine. He lined up our baths and encouraged us to go to restaurants and see the property. He was never pushy and always a gentleman. The quality of the food was stellar, the gym was clean with great views and the facilities were always clean and ready for use. No complaints here except the seaweed, but they worked tirelessly to rake it up and honestly that is out of anyone's control at this point. Great stay and great help! thanks Gusto!