4.5
Very Good 10523 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
leisure ceremony wedding Resort

Overview

Location

Located in La Altagracia (Bavaro), Iberostar Bávaro Suites – All Inclusive is convenient to White Sands Golf Course and Iberostar Golf Course. This 4-star resort is within close proximity of Cocotal Golf and Country Club and Punta Blanca Golf Course.

Rooms

Make yourself at home in one of the 598 air-conditioned rooms featuring iPod docking stations and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the resort’s 6 restaurants and 3 coffee shops/cafés, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Business & Travel Amenities

Featured amenities include a business center, multilingual staff, and luggage storage. Planning an event in La Altagracia? This resort has 3700 square feet (333 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

How to Get There

Iberostar Bávaro Suites – All Inclusive
Carretera Arena Gorda - Playa Bavaro
Punta Cana, 23000 Dominican Republic

Reviews

4.5 Very Good 10523 Reviews
Fun Trip
Reviewed 4 days ago

My wife and I had a great time at Iberostar Bavaro. The property is immaculate and the beach is beautiful. Beach chairs with cabana covers are guaranteed and the bar was conveniently located. The staff was very friendly and accommodating. The food was very good with a diverse selection to choose from. The specialty restaurants were outstanding, we especially enjoyed the Japanese Hibachi restaurant.
The one negative was that guest services tries to sell you on some excursions through the hotel and try to sell you on timeshares. I'm in sales so I can't knock the hustle but If you're not interested certainly make it clear from the beginning.
Other than that we had a great time and would certainly be open to returning in the future.

Better then Average but not Excellent
Reviewed 4 days ago

Keep reading....there are good and bad things about this hotel. Some of them the hotel can control, others, they cannot. We are fairly laid back family when it comes to traveling. We're not incredibly picky and we can let most anything roll off our backs. I am a corporate travel consultant and a meeting and events planner. I've seen a lot of hotels. I've stayed at Iberostar resorts before and I've been to the Dominican Republic before this trip as well.

Bad #1: The check in. It is as slow and audacious as previous reviewers have mentioned. I can't even pin point why it's as slow as it is, but it's long (took almost an hour to get the keys; the room wasn’t ready and it was 4:30 PM.) As the front desk is getting your keys ready, they shuffle you over to another desk to meet your "concierge." They call themselves a concierge who is at your service, but it's a time share rep in disguise. I know this from previous experience and told her straight away that I was NOT interested in speaking to someone about the hotel and being shown around. She waved me off and said it wasn't a time-share presentation, but please come back at 1030am on Tuesday. (It was Saturday.) She asked me what my career was and I told her. I was transparent about why I did not want to sit through this time share presentation. She told me she needed to get "credit" for doing her job and encouraged me to fib about my job and tell them I was a hospital administrator. I said I would meet her, but had no intention of doing so. Tuesday morning she called my room 4 times and came to the door 2 times. So I went to track her down and she told me to come back with my husband before she'd even speak to me. I got my husband, they asked to see my ID and the logo on my credit card and she once again reminded me to lie about my job when I sat down with the next person. We were ushered into a room with a lot of people milling around and asked once again to show our ID and credit card with the logo. I stopped her there and said we are not interested in this. Handed her back the resort credit she gave me and we walked away. Do not fall for this. You will see people all in the restaurants given the presentation by women or men in light blue clothes.

Good #1: The food! The food at all inclusives can be lacking, but not here. All of the food was on point delicious. Both of the grills at the beach that are open for lunch are not to be missed. Make sure you have a burger that Jose makes at the beach side hut grill. The buffets are delicious and plentiful. We ate at the steak house which was very good and the Star Rock Cafe. That was good, but a bit forced to be "American".

Bad #2: Housekeeping. The consistency is lacking all around. The first morning we left $15 USD and $10 the following day(s). Nothing in the mini fridge was restocked, which presents a problem when you can't drink the water in the room. We called the front desk and a water truck was promptly brought over with all the water we wanted. (GOOD!!) The next day, they left us with half a roll of toilet paper and no Kleenex. We left a note and they restocked the next day. I don't think they ever mop the floors. We only received the turn down service after mentioning that we never got it and this was 3/4 of the way through the trip. Again, not a big deal, but they asked us how that service was and we said we couldn't comment since we hadn't gotten it.

Good #2: The service at the pool and restaurants is spectacular! The swim up bar is a well run machine as well as the bar in the buffet area near the pool. The staff is friendly and very fun! They do not speak English very well, but you're in their country. They get by very well with their limited English. The drinks are STRONG and they have a nice heavy pour with drinks. If you ask for top self they are happy to bring it out for you.

Bad #3: The rooms are not cold enough. The a/c is barely functioning. We didn't even have a temp control in our room, just a light switch the said A/C and was either on or off. This was mentioned to our "concierge" but nothing ever changed.

Good #4: The entertainment is top notch! The Star staff is motivating and they have something new each day either close to the beach or pool side.

Bad #5: The chair situation by the pool is insane! If you're not out there by 6am staking claim to a chair, forget about having anywhere to sit. We jumped back and forth from the beach to the pool so this wasn't an issue for us since we don't care where we put our things, but people where aggressive and rude about the chairs. The hotel does nothing to police or control this.

Good #5: The beach is gorgeous and walkable with a lot chairs, but.....

Bad #6: the seaweed is HORRIBLE. (see photos.) It's about calf deep and 8 feet to 10 feet wide. There is seaweed floating in the water and a lot of silt brought up with it which makes wading into the water impossible. This is happening at every resort along this stretch so no one is immune. The workers work day into the night to try and clear it, but it's a losing battle. By the end of the day a dent isn't even made and the seaweed starts to smell very bad from baking in the sun all day. Again, not due to the lack of effort by staff, it’s just an overwhelming situation.

Good #6: the hotel grounds are breathtaking. Everything is clean and spotless. The flora and fauna are plentiful and well cared for throughout the massive property. They have small nooks to duck into the read or relax, an orchid garden, there are cranes and flamingo's throughout whom are free to come and go and a few friendly resort kitties as well.

Bad #7: the rooms are well loved. They need some good TLC and not just band-aides. The curtains are stained, the beds are well worn and much too soft. Lumpy pillows and very gross throw pillows. The bathroom needs a night light in the worst way and there needs to be a way to turn off the balcony light. (Some villas worked, others didn't.) The remote in the room was filthy and crusted over with crumbs and sticky things so I didn't even want to touch it. The lamp shades were stained and dented and didn't even properly fit. Also, there are no dressers in the room. Just a closet and some shelves. Which can be difficult when you're trying to stay organized. A minor inconvenience though. There are no clocks in the rooms and no USB plugs, so be prepared to bring your own.

Good #7: We had a wonderful time meeting new people from all over the world! We made friends from The UK, Switzerland, Chile, Germany and all over the US, too. Americans seemed to be far outnumbered and it was a wonderful melting pot of people and cultures that was refreshing to see.

I'd recommend this hotel to someone with some minor red flags. The staff, with the exception of the front desk and concierge, were all incredible. We had a memorable time and came home rested, full and feeling very jolly!

Recommended hotel families
Reviewed 4 days ago

We had a very good experience. Room service was excellent. Hotel offered several options in the buffet. Also, we found 8 differents kind of restaurants for dinner, I loved japannese restaurant. The beach is clean despite the algaes that they tried to clean due the season. At last I recommend this hotel for families. Two things: don't buy crafts, are expensive and low quality; and don't take iberostar's membership, they take a morning offering you the plan and it is expenssive compared with the advantages.

Beautiful hotel, shame about the seaweed
Reviewed 4 days ago

We stayed August 4- 11, 2018. 8 people, 4 ocean front rooms. Check in took forever, the gentleman was very nice, and accommodating, just slow - I guess NJ people expect things faster! We were approached immediately for a “presentation”. We did this later in the vacation, unless you have $70,000 to spare, don’t bother. They didn’t even give us a “gift”, because we didn’t sit through the whole thing. Anyway, back to the hotel. The rooms where lovely, a little dated, but very nice. The water in the shower was very temperamental, to the point of scalding hot, and not able to shower. Beautiful view of the beach, and a well stocked fridge - not very cold, but did the job! The pool was lovely, except getting chairs was impossible. Even being out there at 6:30 am there where very few chairs available. Loved the swim up bar, even though I’m not a drinker. My husband stuck with Cuba libra - Dominican for rum and coke with lime! He also enjoyed the Margueriitas. The staff where absolutely AMAZING, I can not say enough good about them. From having the same table every morning, knowing what we wanted to drink, to their cheerfulness and smiling faces. Entertainment, very cheesy, but cute, some shows better than others. Especially when they pulled my son up on stage and. Sent him out as Shakira.

The biggest problem was the seaweed, the hotel did their best to keep it to a minimum, but honestly, it was pretty bad. Our family makes the best of everything, so we would go into the ocean. But to get there you had to climb over mounds of seaweed, I’m not exaggerating. The when you got into the water you had to wade through more seaweed to get to a clear patch, then it would come at you in waves. I have never seen anything like it. The beach was absolutely gorgeous, the sand was like the magic sand.

We ate in the buffet for dinner twice, the food was excellent. Lunch time at the beach bar they had paella, salmon and other speciality dishes - all excellent. If you plan on doing a speciality restaurant, book them as soon as you arrive, I think you can do 2 or 3 the first day, then book again the next day. The french restaurant was unbelievably good. As was jambalaya, the Italian was good, but not as good as the others, and The Japanese was good, but the first two where my favorite. Overall the food was excellent, much better than other all inclusive we’ve been to.

Be careful if you plan to walk down to the beach hut shops. They are very aggressive, and sometimes follow you. The hotel recommended not doing the excursions with the people on the beach and that there is a lot of credit card fraud.

I would recommend this hotel, if the seaweed doesn’t bother you.

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Family Vacation
Reviewed 5 days ago

We stayed at this hotel 7 years ago and returned for a family vacation. The first time we went the hotel was AWESOME. Top rate. This time the hotel was average. I gave a average because I'm picky and like things a certain way. The check in Representative at the hotel took his time and was in no rush to check us in. We didn't get that star attention like we did the first time. The rooms were next to each other because we had 2 rooms. The rooms were decent. I didn't like the fact that the maid service wanted to clean the room very early because of her schedule. I should have told her from the beginning that we like to sleep in until 8:30 so don't bother us or make noise outside of our rooms. The food was good. At times, I felt it was a little unsanitary but again, I'm picky. The entertainment was THE BEST!!! They made the hotel a 5 star. They were great with keeping the guests happy. They always went around to get people to participate even if they were shy. I would go again for the entertainment. They kept all age ranges entertained. WE LOVED IT!!! They made our stay most enjoyable. Two things that I didn't like this time that didn't happen the first time. You had to get up VERY EARLY LIKE 6 am to put your towels down by the pool or else you won't get a seat anywhere around the pool by 8am. The ocean had a lot of brown seaweed. It was not pleasant to go into the beach. This happened the last time we were there. It's not an ideal beach location unless that stuff doesn't bother you being on your legs, feet and swimsuit. Also, we left on a Saturday and we received a notice Thursday evening stating that the hotel was going to come around to spray the room for bugs on Friday morning (which the only thing I saw was a small roach in our room (even though my kids had a waterbed in their room the 3rd night). I asked them specifically not to spray since we were leaving the next day. that morning, we went to breakfast and when we came back they sprayed in the room. I asked the head of the hotel why did they spray and they had a non-chilant attitude. I asked if they would spray this stuff in their room and be in it for hours? No concern. Bug spray is toxic to bugs and causes cancer to human. REALITY!!! Anyway, they really didn't want to clean the room again, they couldn't find the cleaning woman and the most they wanted to do was to put a dehumidifier in the room which they THOUGHT it was an air purifier. Apparently they said the message never got to the exterminators and you could smell it in the room. Hopefully, they can work on these issues with their complex and then I think this would be the ideal location to vacation.