4.5
Very Good 8908 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Casino
  •  Free WiFi
  •  Gym
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at Grand Palladium Punta Cana Resort & Spa – All Inclusive in La Altagracia (Bavaro), you’ll be convenient to White Sands Golf Course and Cocotal Golf and Country Club. This 4.5-star resort is within close proximity of Palma Real Shopping Village and Iberostar Golf Course.

Rooms

Make yourself at home in one of the 535 air-conditioned rooms featuring MP3 docking stations and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. This resort also features complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room.

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort’s 13 restaurants, or stay in and take advantage of room service (during limited hours). Thirsty? Quench your thirst at one of the 14 bars/lounges or 4 poolside bars.

Business & Travel Amenities

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.

How to Get There

Grand Palladium Punta Cana Resort & Spa – All Inclusive
Playa Bávaro
Punta Cana, 23000 Dominican Republic

Reviews

4.5 Very Good 8908 Reviews
Excellent Holiday!
Reviewed 2 days ago

My fiance and I visited here with two of our friends on October 17th for 2 weeks and we had a great time!!

The Rooms:
The rooms were incredible. They were spotlessly clean, the bed was massive and very comfy! The bathroom had a hydrotherapy bath which had a sliding frosted window on one side which opened out to the rest of the room which I thought was a nice touch. Two basins so plenty of room! And lots of bath and shower bits :)
The cleaners left nice pretty flowers around our basins and the bathroom each day which was so nice!

The Restaurants:
There was so much choice when it came to restaurants!! Our top 3 ones....the Japanese, the Indian, and the Argentinian. The rest were also lovely but these were our favourites! Love the fact you don't have to book any of them except the Japanese. It meant we could just go to any we fancied that evening!
A Special shout out to Jeffrey who was our waiter in the Indian Restaurant :) ! He was great and even taught us some of the local lingo!

The Bars:
Our ultimate favourite bar was the Hemingway! It's a cocktail bar and they definitely exceeded our expectations! They had branded spirits such as Grey Goose Vodka and Gins etc. which were all included within our All inclusive package! (we thought we may have to pay extra). There's plenty of other bars to drink at such as the lobby bars, but we spent most of our evenings in the Hemingway or the Sports bar :) The sports bar is 24 hours serving food and drink which is fantastic!
We did go to the club one night which was fun! It turned into a 5am in the morning bedtime and we had a great time (not so great the next day...ha!) It started with a Pink party on the beach which was amazing! Fire breathers and a DJ playing, great vibe!

The Pools:
We spent literally all of our time in the Adult Only Secret Pool, nice and chilled but they also hold Foam parties a few times a week later on in the afternoon which is a lot of fun! The pool is actually open until midnight but it's probably a bit too cool to stay in it that long! The other pools looked lovely but none of us have children so we went for the more chilled one :)

The Beach:
The beach was really nice however there was lots of seaweed in the sea and it was the scratchy seaweed so I wasn't as keen to go in. There were always plenty of sun beds free and lots of room! Also loads of shade if you can't lay in the sun too long!
They do helicopter rides and lots of boat trips so it was quite noisy from that point of view, nothing too annoying though it's still nice and relaxing!

The Staff:
Staff were all very friendly at this hotel! Even the security guards wandering around were helpful, I couldn't find my way back to my room once and looked a bit lost, instead of ignoring me the kind Security man asked if I was ok and pointed me in the right direction to my room block :) No complaints about any staff at all!

Buffet Food:
Such a wide variety of food at the buffet's! Breakfast, Lunch and dinner never disappointed. The buffets were massive so make sure you have a wander around it before you start putting food on your plate! Although it was large, the food was still of a very decent quality!

The Resort:
The resort is massive which might be quite daunting but there are plenty of buggies to pick you up and take you where you want to be, also a train that is always on the go! (Loved the train!) With it being so big it is more like a village which is lovely. Lots of shops spread out everywhere, loos are easily located and you're never far away from any of them, and the grounds are very well kept and pretty!

Overall, we had a great time and would definitely recommend this hotel to others :) Will return one day!

11 years later....
Reviewed 4 days ago

11 years ago I visited the resort for my honeymoon. My husband and I loved it. Every time we returned to DR and stayed elsewhere we were left comparing our current resort to the Palladium. We always wanted to return, however the price was never right, until this year.

Check in was good and quick. I was told since we were celebrating our anniversary something extra was in our room. Upon check in we were never asked about Travel Club or attending a breakfast. Bellboy took our bags and provided a ride to our room. Once in the room, nothing was waiting as advised by front desk. I called 5 times and emailed, with no response.

The room was fine, aside from dirty sheets. I knew it would be impossible to communicate to change them since I wasn’t getting anywhere with my “gift” in my room. Yes, the shower is difficult to get into. I can see someone who has mobility issues having trouble.

Buffet food was good. However, I do have to say the first morning we had crepes at the Bavaro buffet and it was the worst I have ever had. The rest of our time we ate at the Palace and the crepes were delicious. We also ate at the Indian Restaurant, food was good but warm/cold. I ordered samosas to find the middle cold.

Moving on to service was hit and miss. I’ve come to learn this is the Dominican way and just learn to accept it. I’ve never had a problem asking for tea with milk until this time.
Sometimes I had to ask 3 times to the man in a black coat for milk. Other times I went up myself to get it. A couple of times we were completely ignored. However, a hostess did ask us once why we were not going to grab food and we mentioned we wanted drinks and we have been sitting waiting for a waitress to take our order. She corrected that immediately.
I do have to say we didn’t tip as much this trip.
It wasn’t getting us anywhere with regards to the buffet and better service. Yes, you have to wait to be seated by the hostess which was new for us and yes it can cause a line up but it wasn’t an issue.

Lobby bar. I cannot day enough good things.
My husband and I always spend our nights at the bar. On our first night my hubby recognized a bartender. Sure enough it was Francisco, the same bartender we had the privilege of meeting 6 years ago at another resort we stayed at. We were thrilled to see him at the Palladium he is fantastic.
Ana, she has some sass to her but she is deep down kindhearted and I will miss her. Vidal, he always kept the drinks coming, always entertaining. Never missed a beat. Last Jordi, that man has the most contagious laugh I have ever heard. He is hilarious. All the evening bartenders were great and we tipped them well.
Hey, did it change how we were treated possibly, but don’t we all work a little harder when shown some appreciation. Palladium you have a fantastic team working the evening shift at the PC lobby bar and I hope you let them know it.

I was somewhat worried coming here this time with all the negative reviews with being bothered by timeshare and on the beach. For the most part we were left alone. (We were bothered when entering the Bavaro lobby once).
I will say, I did notice they profile who they ask. If you a family they were on you. My husband and I travel simple and with that, tend to be overlooked. On the beach we were asked once and they moved on. No different than any other time in the Dominican.

Last but not least. Checkout. I was asked how everything was and voiced my frustration with asking 5 times for something to be done and not getting anywhere. The hotel always responds to reviews and encourages guest to ask for help when needed rather that write a negative review. To which I did 5 TIMES. The response I received was “ I dunno what happened? But, the next time you come everything will be perfect”
My response to that is, it doesn’t work that way. If I had to be asked 5 times to do something at my job I am sure I would have been fired after the third. In Mexico, you ask and within 30 seconds someone is there to help. But heck that’s the DR for you.

I should also mention if you are looking to spend time with fellow Canadians this resort may not be for you. We were the only couple from our plane to be taken to the Palladium which wasn’t the case years ago. This resort had a lot of German, Russian and Spanish. Canadians were hard to come by.

Excellent hotel
Reviewed 5 days ago

The Grand Palladium Punta Cana is a huge property but the staff is exceptionnaly friendly. The quality of the food is superior. The rooms are modern and very clean. Last night we went to the Japanese Restaurant and we had so much fun. our cooks Carlos and Luis and all the supporting cast : Noelia and Yosar made this experience very memorable. Thanks so much.

Great Hotel, bice people
Reviewed 6 days ago

Really great hotel, I am here for the fifth time and each year the hotel is doing something new and refurbishment are done regularly. People here are so nice, especially animation team Yahaira, Margarita, Azucar, Edilenni and Papa

Amazing resort!!
Reviewed 7 days ago

We stayed at the Grand Palladium Punta Cana and had an amazing experience. There is so much to do on the resort and the variety of restaurants is great. The entertainment is also very good, there is always something happening at the pools; the beach; the lobby and the disco. I would highly recommend this resort!