Be Live Collection Punta Cana – All Inclusive
- Kids Club
- Parking On Site
With a stay at Be Live Collection Punta Cana – All Inclusive in La Altagracia, you’ll be on the beach and minutes from Bavaro Lagoon, and close to Dolphin Explorer. This all-inclusive resort is within close proximity of Catalonia Caribe Golf Club and Downtown Punta Cana.
Make yourself at home in one of the 904 air-conditioned guestrooms. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Spa, Wellness & Premium Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Before a night out at the casino, the 9 outdoor swimming pools are a perfect way to relax and recharge. This resort also features wireless Internet access (surcharge), babysitting/childcare (surcharge), and gift shops/newsstands.
Food & Drink
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite at one of the resort’s 9 restaurants, or stay in and take advantage of 24-hour room service. Thirsty? Quench your thirst at a bar/lounge, a beach bar, or a poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM.
Business & Travel Amenities
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in La Altagracia? This resort has 3411 square feet (317 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
How to Get There
Just got back we had a amazing time staff are all friendly animation team were fantastic champagne Eddie Murphy candy too many too mention but really made ur holiday fun ,food was better than the other reviews said always found some thing ,lobster mean was delicious well worth the money we got a vip room just emailed them and asked for a newer room ,no charge ,people who moan look for things to moan about ,3negatives the time share guys who wait to prowl outside the hotel and on every corner , the guys trying to sell you things but just be polite although I got a elephant I wanted he wanted $248 I paid $12 , and the main pool people in there all day long smoking and drinking and never got out ,it was so murky , all the bar guys and girls was fab Loui hector Ruth and all the rest just go and have fun we met so many new friends ,thank u be live just sort the negatives ,and Christian was a great guy
Having seen the photos online this resort looked like a typical 5* beautiful Dominican resort. However, there is a lot of maintenance going on and our ‘deluxe superior double’ room was damp, smelly had mould on the bathtub and our toilet didn’t flush. We easily changed rooms to smaller but clean fresh room, overlooking the main pool/entertainment area.
There are many pools at this resort and almost all are clean and well maintained except for the biggest pool with the swim up bar. It is full of sand, and smells of urine and needs a good clean out of flies and leaves.
Food at the resort if good, the restaurants offer nice food. The best by far is the Japanese restaurant. The buffet offers a variety but is quite poor for breakfast.
The beach is lovely, plenty of room and loungers. There is also entertainment on the beach alongside a great beach bar.
The resort tries to push you to upgrade to VIP at $30 per day per person. From what people said, it’s a bit hit and miss and isn’t necessarily needed to enjoy your stay. You get premium drinks, fancy Loungers and a 2 pools which are small or closed off for maintenance.
We stayed at Be Live for a week with two friends and had arranged to upgrade to Vip before we left the UK after reading very mixed reviews regarding non vip and vip benefits. So glad we dis as upon arrival were whisked to the vip bar and were checked in privately whilst drinking a cheeky mojito. We were then introduced to our personal assistant/bellboy/butler Jorge who showed us to our ocean view room and organised our dinner reservations for us. Our bags were brought to our rooms for us and Jorge explained the complex to us and the vip only extras. We were in building 4 which appearance wise looks basic but our room was very spacious with separate bath and shower and very clean. The fridge was stocked daily with water, pop and coors beers. We had a bottle of rum and freshly cut fruit in our room upon arrival too which was a nice touch. The only critique I could give the room was the air con smelt a bit musty. Jorge explained we could eat breakfast and lunch at the vip only aqua restaurant which we did and this was fantastic. The food was freshly made to order and a large selection to choose from and all staff were friendly and attentive. The vip beach bar was beautiful, set on the beach with very large 4 poster beds and they were always available. The vip pool was nice, however when non vips used the area they were not told it was vip only by the vip staff. I'm no snob but I paid extra for the peace and quiet the vip area offered so was miffed when it was disturbed by people who shouldn't have been there. The beach area was different as it was constantly manned and I saw non vips being politely told they couldn't use the area. We ate at the 6 different restaurants and they were all superb. Lovely food, you could have been in a Michelin starred restaurant the food looked and tasted that good. Everywhere we went the drinks were free flowing and we were always being asked if we wanted another, apart from the vip pool where service was sometimes slow and we ended up going to the bar ourselves, this could be due to the time of year we stayed. There are sellers around the hotel and on the beach but a polite no thank you and they leave you alone. The sellers on the beach actually joke with you if they see you look and turn away or pretend you are asleep lol. The ocean did have seaweed but the green team worked day and night to clear as much as they could and the hotel can only be commended for their efforts. Jorge was fantastic with us. I had a few issues during the week and he went above and beyond to help. He is a great asset to the hotel. Going vip is a must to make the most of the hotel, the benefits far outweigh the cost in my opinion. The branded drinks you get rather than something in a plastic cup was worth it alone never mind the restaurants and the beach area, you also get better Wi-Fi too. We loved our time here.
We read many reviews before we booked and had some concerns. Took the advice of many travellers before us and decided to upgrade to VIP on arrival. So glad we did. From the moment we arrived we were taken to the VIP bar and given cocktails whilst they sorted the check in for us while the other travellers had to queue to be checked in. Our bags were taken to our rooms and we were given a butler Jorge who ensured our stay was superb. Our rooms overlooked the ocean and were centrally located to be handy for reception, the VIP bar and VIP pool. We were in block 4. The corridors appear dismal but the rooms were lovely and spacious with a fantastic view. The bed had a topper which made it comfortable and we had lots of towels and a fridge with water, pop and beer replenished each day. No wifi however accessible in the room. You had to be in a public area which was a bit of a nuisance. We travelled as a group of two couples and put in rooms next to each other which we appreciated.
Jorge booked all our restaurants 6 altogether for the week and checked with us daily that everything was to our satisfaction, We didnt have a bad meal in any of them.
Jorge was invaluable and changed a booking so we could go back to one of our favourite restaurants Mylos on our last night. VIP breakfast was in Aqua restaurant and again very good with lovely staff taking our order for freshly cooked food.
We were able to get sunbeds on the VIP beach without a problem although weren't too happy that non VIPs were using the sunbeds and VIP pool without being challenged by the staff. That is a bit annoying when VIP clients have paid extra for the privilege of having quieter areas to use exclusively.
We had communicated with Rossana before we arrived to advise that we would be wanting to upgrade to VIP and she was interested to know if we were happy with the room etc. This was a nice touch.
I have to say we were a bit apprehensive before we went but happy to say we had a good time. I think Jorge is an excellent member of the staff who made such a big difference and made our holiday better than we had imagined it would be.
I gave one star for one reason only..... the bartenders. I purchased the trip as a graduation gift to myself And my boyfriend. I had heard awesome things about Punta Cana and was looking forward to the trip. Check in to the hotel was a absolute cluster. We had spent all day traveling to get in at 6pm and were told our room wasn’t ready BUT we could pay 400 more dollars and get upgraded to VIP and have a room now. The sales pressure was inappropriate and we just wanted the room we payed for. We finally gave up and upgraded. We were promised things like free WiFi, upgraded room, VIP beach, VIP bars, ect. It was all a bunch of crap. The vip room was nice but had AC issues and the bed was hard as a rock. For the first 4 hours, we didn’t have hot water. We were told it was a building wide problem and someone was fixing it. They got us hot water after awhile but never enough for 2 people to shower back to back. The free WiFi we were sold on never once worked on our phones anywhere on the grounds. The vip beach cabanas were all taken by 6am. People would wake up early just to go lay towels on the beds to “reserve” them for the whole day. Half of the time the cabanas weren’t even occupied. There was never enough lounge chairs for the rest of the people. My “vip” experience was sitting on a too small of towel on the sand. Not to mention the beach is FULL of locals trying to sell you things. I even had someone try to sell me drugs. They would stand at the rope and yell at you repeatedly. Not really the relaxing experience I was hoping for. The beach was gross. If you see pictures of crystal blue water, I can guarantee it is not from the resort. The water was full of algae and it would collect on the beach by the mounds. Moving on to the food...... oh so many choices! Doesn’t it sound amazing? Don’t be fooled. All but 1 (the buffet) requires reservations. We were staying 7 days and we tried to make all of our reservations on the second day and were denied the two restaurants we wanted most. Everything was frustrating to the max! We talked to many people who are frequent punta Cana travelers. They said it was the worst hotel they had stayed at. The advice that was given to me is that the further down the beach you get, the nicer the resorts, the clearer the water gets, the safer of area, and the less sales people you get. BE LIVE is the first hotel on the beach close to town, which means you will get all of the locals. Now to the good part..... on day three I woke up with horrible stomach pains. It progressed throughout the day to the point where I couldn’t keep anything down and was so weak I couldn’t walk. My boyfriend carried me to the on-site nurse where we were told we would half to wait. At this point I had gone into almost shock. I don’t remember much but my boyfriend told me he had to barge into the office and demand someone help me. They looked at me and took basic vitals and told him I had to go to the hospital right away! They offered up a 500 dollar ambulance ride or to call a taxi service. We opted for the taxi bc we were told it was faster. It took almost 30 minutes to get in taxi bc they refused to call it before we paid the 250 to just be seen in the clinic and we had to wait for the doctor to write up a summary to give to the hospital . The punta Cana hospital was a scene out of the movie saw. Armed guards were standing at the doors. We were told that since it was a emergency that I wouldn’t have to wait! Yah right! They made us sit in the waiting room for another 35 minutes while they made copies of our passports and collected 2,500 dollars from us. Yes..... they don’t take insurance and they won’t even talk to you without 2,500 for a deposit. They finally got us back to a room after my almost lifeless body began puking all over the waiting room. The nurse came in to draw blood and the stainless steel table had dried smeared blood on it. I tried to tell her I had only one good vein and she grabbed my hand very hard and shh’ed me. She ended up blowing 3 veins before finding one where she could drip blood into a vial. The language barrier made the experience even more terrifying. A person next to us had a representative from their resort there to translate for them. This was not offered to us. (Again..... find a nicer hotel. One who actually cares for their guest). The doctor came in and realized how sick I truly was. My blood counts were all high. She started me on medication right away and couldn’t even explain to me what I was getting. We were so desperate that we just had to trust her. They took me to a closet size room that had a ultrasound in it. We found that my gallbladder was infected and four times the normal size. They admitted me to try and bring the infection down. The room was again something out of a horror movie. They didn’t provide me a hospital gown or anything so I had to lay in my vomit covered clothes. The only offered me a sheet as a blanket. I was running a fever of 104 and shivering. The pain was horrible and nothing they gave me helped. I asked a nurse for a puke bucket and was told “no” ? I laid in extreme pain for 3 hours. My boyfriend was trying everything to confort me. I called the nurses multiple times to ask for pain medication or the doctor and they told me they couldn’t give me anything more until the doctor got back at 7 am. They eventually stopped responding the the call button. My boyfriend helped me to the bathroom to continue to puke. I was peeing straight black. Called the nurses again and one came in, saw me on the ground, rolled her eyes at me, and walked away. It was at that point, I was fearful for my life. I called my travel agent and begged her to get us on a flight out the next day. She found us two seats on a flight that was more then what I paid for the whole vacation! I didn’t care at that point. My boyfriend went to find a nurse to tell her we had to be discharged by 8am to catch our flight. They looked at us and told us we wasn’t allowed to leave. They convinced us to wait till the doctor arrived in the morning. They said they had called her and she was going to come in at 7 am instead. 7 am rolled around and nothing. My boyfriend called the embassy and was told by them that this happens all the time. The hospital will try and keep you there for as long as possible for the money. They assigned a representative to assist us. 8 am rolled around and I was starting to feel at least a little better. I had been on a IV all night and had stopped puking. We packed our stuff up and I grabbed my IV off the pole (which was backed up with blood for the last 2 hours) and walked down to the ER to demand to be released. The doctor finally showed up and had a screaming match with the embassy rep on the phone. She finally agreed to put our charges in the computer so we could pay and leave. We were absolutely frightened that it was going to be a outrageous bill. It ended up being 2k. After finally getting out, we were transferred back to the hotel and packed out things in a hurry. We checked out and was offered no refund or help. Thankfully the travel agent had arranged transfer to the airport. I loaded myself up with the drugs I had brought with me on the trip and prayed to god that no one would stop us in the airport. We made it on our flight with 20 minutes to spare. I was in so much pain but I held it together until we landed. My boyfriend and I cried so hard when we finally touched down. It was such a horrific experience. I was rushed the to the hospital after we landed. I had surgery to remove my very badly infected gallbladder. They found a huge stone in my bile duct and the doctors told me things could’ve gone very south if we hadn’t gotten out when we did. They were also surprised that I was able to pull myself together enough to travel. Let me tell you..... the fear of being helpless and potentially dying was enough for me. Oh and travel insurance? Didn’t pay a damn thing even with no history of gallbladder issues. Please please learn from us. Do research. Read reviews. Trust your gut. Have a plan. I was 25 years old and super healthy when this happened. Stay at a resort who makes a point to care about you and your experience.... not just your wallet. Do not stay at BeLive unless you’re willing to take the risk and have a mediocre experience.