4.5
Very Good 1033 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Dedicated butlers to help guests design bespoke experiences
  • Six dining venues, including one specializing in raw foods
  • An extensive spa designed by the British wellness wizards at ESPA

What To Know

  • The Beach Villas are considerably smaller than other room categories
  • Transfers are available for a fee from the airport in Krabi or by boat from Phuket
  • Pets are not allowed

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Balcony Beachfront Bedroom Cultural Elegant Honeymoon Influencers + Tastemakers Jungle Luxury Nature Patio Romance Romantic Scenic views Travel Shop Trip Ideas Tropical sofa property Resort home Villa pillow cottage Suite

Overview

A luxurious sanctuary surrounded by Thailand’s natural beauty and cultural splendor

The Lowdown

The first resort in Ritz-Carlton’s “Reserve” portfolio, Phulay Bay established a new standard of luxury in Thailand when it opened several years ago. Set amid the rugged limestone karsts along the Andaman Sea, with virgin rain forests and dramatic waterfalls nearby, the property sets out to be paradise on earth. Behind 20-foot aubergine-colored walls and “hedges” of native trees, 54 villas and pavilions are large and lavishly tricked out, with Thai silks, enormous bathtubs and verandas. There’s a strong emphasis on wellness here for guests who want it, with a lavish spa run by ESPA, full moon yoga, detox retreats, meditation and blessing ceremonies led by a Buddhist monk, and a raw-food restaurant.

In the Area

The resort encourages guests to enjoy the surrounding area with excursions—for adults and children—arranged by its activities center. The options include boat trips for snorkeling and beaching at the pristine Koh Hong; trekking in the forest; interacting with the resort’s three-year-old baby elephant; diving and snorkeling around one of Thailand’s biggest coral reefs near Bamboo Island; taking a one-hour (each way) cruise to Koh Phi Phi, one of the Andaman Sea’s most famous islands; or visiting the scenic wonders of the secluded Phang Nga Bay, which became famous as the setting of the James Bond film The Man with the Golden Gun.

How to Get There

Phulay Bay, a Ritz-Carlton Reserve
111 Moo 3, Tumbol Nongthalay
Krabi, 81180 Thailand

Reviews

4.5 Very Good 1033 Reviews
Luxury
nairc2015

I really enjoyed. The Staff is amazing! They have wonderful facilities and surroundings! Is a luxury place and the environment is simple stunning! The sunset was beautiful. We visited the hong island is was very relaxing and beautiful.
The reception area is very creative, we had a butler. The SPA facilities is fantastic. The only suggestion is to improve the noise at night within the room.
Thank you for offering this amazing memory for our family.

Spectacular view of Phulay Bay
kwanjami

A peaceful sanctuary as you arrived and taken to your room, our was the beach villa. It's literally steps from the beach, we woke up with the prettiest view of the bay.

Our beach villa are spacious as expected but from seeing other room picture, this beach villa was probably from the original before the Ritz. So it's didn't have the glam or the same design elements as other room. The perks is that it's steps away from the beach, an unblocked view, if you don't count the trees for villa privacy. The only room drawback was the walk-in closet which is very small, to place luggage, only one person can be in there at a time. The villa is situated between the breakfast and the main pool, so everything you need is a walking distance. Don't need to wait for the buggy to pick you up. The in room check in/out is very convenience. Breakfast is a walk along the beach to the restaurant, wide variety of choice and are very yummy indeed.

For activities, we had a good time playing with the SUP. Although there are limited amount of kayak and SUP so you should booked ahead. Beach here are rather rocky so not suitable for swimming, the large pool is just right by the beach with a full menu pool bar.

The view here is spectacular, it's the million dollar view. The hotel is built right on a perfect spot for this view of Phulay Bay. The design and the service help accentuate it's into a sanctuary.

Paradise found
Q3418WTjoeb

Where does one even start?

I spend my life travelling and in hotels all over the world, and have stayed in many that consider themselves the best - they all could take some lessons from Ruby Garcia and the team at Phulay Bay. I rarely if ever do reviews, but this time I really feel I want to.

From the first moment we arrived in the beautiful welcome area (there is no reception!) Ruby Garcia her team made us feel way more than welcome, at ease and at home.
With adjoining Reserve Pool Villas our teenage daughters next door were wonderfully looked after by Tanya, their Ton Hong (butler) who also became a friend. We equally found a friend in Sabai. Together they made everything feel no trouble at all, and made sure even the tiniest of details were covered, at any time. Their suggestions for activities and trips, along with their passion for their work and their culture shone through, making it truly memorable.
Movie night on the beach with popcorn and fruit, morning pilates or stretching by the sea, the early boat to Hong Island (well worth it, as you really do beat the rush), towel folding lessons and even soap carving made it a very relaxed, fun and personal experience.
The staff are exceptional.
Aek and the rest of the pool team were fabulous, making you truly feel relaxed, at ease and preparing great food and creative drinks.
Did I say Food and Drink? From the beautiful breakfasts through to stunning Thai food and seafood in the restaurants, Tui-Tui and her colleagues made everything so special. From day one wherever we went our preferences were remembered - and the sunset BBQ on our last night really touched our hearts with the thoughtfulness of Tui-Tui and the others.
Our stay was broken with a 2 night trip to another hotel in Krabi - in the jungle in Railay Bay, and though this too was special in a different way, returning to Phulay Bay felt like coming home.

Phulay Bay is truly a phenomenal place. Normally we stay in one hotel on holiday then move on to the next, enjoying each for their charm but rarely looking back. This time we didn’t want to leave, and spent our last days working out when we would return. We will be back.

Don’t think twice, just do it.