4.5
Very Good 1020 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Dedicated butlers to help guests design bespoke experiences
  • Six dining venues, including one specializing in raw foods
  • An extensive spa designed by the British wellness wizards at ESPA

What To Know

  • The Beach Villas are considerably smaller than other room categories
  • Transfers are available for a fee from the airport in Krabi or by boat from Phuket
  • Pets are not allowed

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Balcony Beachfront Bedroom Cultural Elegant Honeymoon Influencers + Tastemakers Jungle Luxury Nature Patio Romance Romantic Scenic views Travel Shop Trip Ideas Tropical sofa property Resort home Villa pillow cottage Suite

Overview

A luxurious sanctuary surrounded by Thailand’s natural beauty and cultural splendor

The Lowdown

The first resort in Ritz-Carlton’s “Reserve” portfolio, Phulay Bay established a new standard of luxury in Thailand when it opened several years ago. Set amid the rugged limestone karsts along the Andaman Sea, with virgin rain forests and dramatic waterfalls nearby, the property sets out to be paradise on earth. Behind 20-foot aubergine-colored walls and “hedges” of native trees, 54 villas and pavilions are large and lavishly tricked out, with Thai silks, enormous bathtubs and verandas. There’s a strong emphasis on wellness here for guests who want it, with a lavish spa run by ESPA, full moon yoga, detox retreats, meditation and blessing ceremonies led by a Buddhist monk, and a raw-food restaurant.

In the Area

The resort encourages guests to enjoy the surrounding area with excursions—for adults and children—arranged by its activities center. The options include boat trips for snorkeling and beaching at the pristine Koh Hong; trekking in the forest; interacting with the resort’s three-year-old baby elephant; diving and snorkeling around one of Thailand’s biggest coral reefs near Bamboo Island; taking a one-hour (each way) cruise to Koh Phi Phi, one of the Andaman Sea’s most famous islands; or visiting the scenic wonders of the secluded Phang Nga Bay, which became famous as the setting of the James Bond film The Man with the Golden Gun.

How to Get There

Phulay Bay, a Ritz-Carlton Reserve
111 Moo 3, Tumbol Nongthalay
Krabi, 81180 Thailand

Reviews

4.5 Very Good 1020 Reviews
Amazing stay at beautiful resort
Reviewed 2 days ago

It was really amazing stay in this reserve.. the rooms are so amazing especially its 5 times lonnggg bed which makes it extra special amd staff is very courteous and best part is you get one private buttler with you during your whole duration.. bit away from central city but worthful enough to stay there..

Great experience ever!
Reviewed 2 weeks ago

Amazing room! Spectacular service! I stayed in Ocean Pavilion with butler “Pin” she was very nice and helpful whenever we need anything. The room is gorgeous mixing with white long bed and traditional thai style..private peaceful place to getaway!

A Truly Remarkable Experience From Start to Finish!
Reviewed 3 weeks ago

This was the last stop on our honeymoon tour of Thailand and we're so thankful we decided to spend some time at this magical resort. The beauty of this place is truly surreal - you feel like you're walking around in some sort of Disney fairy-tale the entire time you're there. As if the amazing scenery isn't enough, the property itself is immaculate. The facilities take luxury to another level. Our villa had the largest, most comfortable bed I've ever seen in my entire life. The bathtub could fit four and if that's not enough, there was another outdoor bathtub. Our villa had it's own pool that overlooked the resort's main infinity pool which in turn features amazing views of the sea and other-worldly islands that rise majestically out of it. With all this said, the true highlight of the resort is the staff. My wife and I were sad to leave our new friends when the time came. From day one, everyone knew our names and greeted us with a smile wherever we went. Our butler Patty was absolutely amazing. She truly went above and beyond to make our honeymoon perfect. On our last night we indulged in one of the resort's "Beyond Dining" experiences which was one of the highlights of our entire trip. Lek made our night an unforgettable one with his attention to detail, amazing service and enjoyable conversation. Overall, our stay at this resort was a game changer - it sets the bar for what a luxury experience should be and my wife and I can only hope that we'll be fortunate enough to visit this property again someday. Thank you Patty, Lek and the rest of the staff for the trip of a lifetime!

Perfect in every way!
Reviewed 1 month ago

Located a distance away from the crowded areas of Krabi, Phulay Bay is a perfect sanctuary for city-weary souls. Long, winding paths run through the resort, connecting the villas and pavilions to the beachfront restaurants and facilities. Guests are ensured maximum privacy in their isolated villas, and even sea-facing villas are hidden from plain sight by lush greenery.

It was our first time to Krabi and had no idea what to expect or do, but the worries we had proved unfounded as our butler, Yid, took care of everything, from dinner arrangements to one of the best kayaking experiences in the world. We took the longtail boat out to Hong Island in the morning and were at Ao Thalane for kayaking in the afternoon. It was amazing because even during the time we were out of the reserve, the Ladies and Gentlemen of Phulay Bay made every arrangement to ensure we had everything we needed and were in safe hands.

If kayaking is not your kind of activity, the reserve has a long list of other activities they can book for you. Or if you don't want to head out, there are many things to do within the reserve; some are complimentary, and others at a charge.

In short, a visit to Phulay Bay is a holiday where all you need to do is to turn up.

Never mind that Krabi is a popular holiday spot - Phulay Bay is a destination in itself. Enjoy a long breakfast while taking in the spectacular sea views, then lounge in your private pool all day, as we did, listening to a variety of birdsongs. Soak up the magnificent sunset at Chomtawan while sipping on lemongrass-infused mojitos. Then take a slow stroll to Sri Trang, the Thai restaurant on the property; you must order massaman curry - Yid recommended it, and now we tell you, all you will ever need is massaman curry, with melt-in-your-mouth wagyu beef cheek, and rice.

You'll want to take many frame-worthy photos at every turn and corner of the property, especially Sala Sri Chan, the iconic welcome pavilion. So majestic in the day and magical at night!

Thank you to all the Ladies and Gentlemen for the warm and genuine reception, and the great conversations! Thank you to Yid for taking care of us, making us feel so at home, and also to Pim and other staff for taking such good care of me while I was unwell. Thank you so much to the Gentlemen at Chomtawan for going out of your way to help my husband, who unfortunately is such a massive mosquito magnet, I think he attracted all the mosquitoes on the property that night (while I only got bitten once).

We will certainly be back again, and for a longer stay next time!

Privacy, Immeasurable Beauty and Perfect Service
Reviewed 1 month ago

Phulay Bay is hands down the best resort we have ever stayed in and I don't say that lightly....we have lived, traveled, and stayed at resorts the world over. It is a place where the answer to every question is 'yes' and then your questions are remembered so you never have to ask again. To me, that is the definition of perfect service - needs anticipated, fulfilled and then communicated to all facilities across the resort (GF and not spicy meals for example).

The grounds are made up of meandering paths with delights around every corner....a bridge over a stream with a glimpse of the Andaman Sea here, a sparkling infinity pool with bird of paradise and frangipani there. Transportation is by electric cart so it is always exquisitely quiet. The grounds and facilities are large enough and thoughtfully arranged so that even if the resort was completely full, you would always have privacy.

We were upgraded to a royal villa and it was spectacular - infinity pool, outside shower, bath wing pavilion, separate dressing areas and a bed that looked out over the pool to the sea. The room was serviced multiple times a day and our butler, Moss, was thoughtful and conscientious without being intrusive. The spa is lovely and my Thai foot massage from Ning left me in a state of delicious relaxation for the rest of the day.

I honestly never thought I would say that a resort was 'perfect' in a review but I am delighted to say that now. Phulay Bay was perfect. Thank you for a wonderful week!