4.5
Very Good 997 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Dedicated butlers to help guests design bespoke experiences
  • Six dining venues, including one specializing in raw foods
  • An extensive spa designed by the British wellness wizards at ESPA

What To Know

  • The Beach Villas are considerably smaller than other room categories
  • Transfers are available for a fee from the airport in Krabi or by boat from Phuket
  • Pets are not allowed

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Balcony Beachfront Bedroom Cultural Elegant Honeymoon Influencers + Tastemakers Jungle Luxury Nature Patio Romance Romantic Scenic views Travel Shop Trip Ideas Tropical sofa property Resort home Villa pillow cottage Suite

Overview

A luxurious sanctuary surrounded by Thailand’s natural beauty and cultural splendor

The Lowdown

The first resort in Ritz-Carlton’s “Reserve” portfolio, Phulay Bay established a new standard of luxury in Thailand when it opened several years ago. Set amid the rugged limestone karsts along the Andaman Sea, with virgin rain forests and dramatic waterfalls nearby, the property sets out to be paradise on earth. Behind 20-foot aubergine-colored walls and “hedges” of native trees, 54 villas and pavilions are large and lavishly tricked out, with Thai silks, enormous bathtubs and verandas. There’s a strong emphasis on wellness here for guests who want it, with a lavish spa run by ESPA, full moon yoga, detox retreats, meditation and blessing ceremonies led by a Buddhist monk, and a raw-food restaurant.

In the Area

The resort encourages guests to enjoy the surrounding area with excursions—for adults and children—arranged by its activities center. The options include boat trips for snorkeling and beaching at the pristine Koh Hong; trekking in the forest; interacting with the resort’s three-year-old baby elephant; diving and snorkeling around one of Thailand’s biggest coral reefs near Bamboo Island; taking a one-hour (each way) cruise to Koh Phi Phi, one of the Andaman Sea’s most famous islands; or visiting the scenic wonders of the secluded Phang Nga Bay, which became famous as the setting of the James Bond film The Man with the Golden Gun.

How to Get There

Phulay Bay, a Ritz-Carlton Reserve
111 Moo 3, Tumbol Nongthalay
Krabi, 81180 Thailand

Reviews

4.5 Very Good 997 Reviews
Just WOW!
Reviewed 1 week ago

I would definitely give more than five star as this place is definitely beyond a five-star Resort. Everything there was amazing starting from when we stepped a foot in, the welcoming was so amazing and I would never guess that we will have our own private Butler who will take care of us 24 hours. Her name is Tanya and she was JUST SUPERB, super friendly and helpful. The bartender guy at the Sunset bar area his name is Josh if I'm not mistaken, he taught us how to make lemongrass tea and Thai tea, super cool!
Oil from housekeeping came to work on her day off just to give me the local banana from her home because I mentioned if the hotel has this kind of banana.
Ple at the Thai restaurant was super nice and took care of us very well. And the food at the Thai restaurant is definitely one of the best Thai food I have had in Thailand, great ingredient quality.
We also had a private dinner with the two Thousand Candles and it was just Divine! something that you cannot miss.
This is the first time that I get to stay in a resort and never want to leave the place like at all.
Definitely will go back soon when we have a chance.

Is there a 10? Five is not enough
Reviewed 2 weeks ago

This is absolutely the best hotel we ever stayed in. I don’t even know where to start. Everything there is a different class from most other 5 star hotels. From the checkin it feels like Paradise. The butler Patty was an absolute angel. We picked this hotel for our 35th anniversary and didn’t regret it for a minute. I will write the GM a separate email with a more extensive feedback. If you can afford this kind of Hotels just do it. Even once in your lifetime.

Paradise
Reviewed 3 weeks ago

We stayed 7 nights in Reserve Pool Villa 16, our Butler was Seed. I read many reviews -also the few bad ones -,to sum it up (like someone before did): I cant think of anything negative. The resort is outstanding, the service superb and this was the best hotel we stayed in i guess. Also the food was really good, the Thai, the seafood and intl. restaurant, the pool bar also. There is wifi everywhere. There are hardly any insects. Our son Emil had an infection, the doctor and nurses came and the hotel stuff helped a lot. We traveld with 1 son 3 and an infant who is 1 year. We liked the breakfast a lot. I wanted to include pics of the breakfast but this side only allows 10 its not enough for this buffet. I would need like 20. The price is reasonable, in comparison to xxxxxx senses its a bargain. We will come again.

Highly Recommended
Reviewed 3 weeks ago

This hotel is very special with a very impressive location and pristine views over the ocean.
The villas are very private and relaxing with superb service just the press of a button away.
Great choice of restaurants and cuisines and a very unique bar from which to watch the magnificent sunsets.
A prestigious property whose service and operations match its stunning location.
Highly Recommended.

Amazing experience
Reviewed 4 weeks ago

The Phulay Bay Ritz Carlton Krabi is a flawless resort. The Villas are spectacular and the setting is magical. Do not miss out on the resort’s Thai restaurant, the food is to die for. The great asset of the resort is its staff. Genuinely courteous and professional. All in all, it is a fabulous experience.