Mai Samui Beach Resort & Spa
What We Love
- Traditional Thai design at a luxury beach resort, with breakfast, discounts and more
- The knockout location, right on the powder-white sands of Laem Yai Beach
- The indulgent pampering treatments in the tranquil Mai Samunprai Spa
- The daily breakfast, dining and spa-treatment discounts and perks for longer stays
- Hitting the poolside bar for light lunches, but mostly for ice-cold cocktails
What To Know
- Make time for a Thai cooking class with the resort's head chef; you'll go to a local market to buy ingredients, return to the resort to prepare your meal and then eat it afterwords
- Drinks can be pricey but daily happy hour at the pool's swim up bar means cheap cocktails from 1pm to 6pm
- There are two pools, one of which looks out on the Andaman Sea
- Free WiFi
- Handicap Accessible
- Kids Club
- Parking On Site
This luxurious hideaway is right on the sugar-white sands of Laem Yai Beach, on Koh Samui’s west coast – a 1.8-mile stretch, backed by glittering turquoise waters. Designed to delight sun-seeking heavyweights, it is deserving of its five-star status, not least for its three come-hither outdoor pools, well-supervised kids club and fitness center.
Most alluring is the Mai Samunprai Spa, a Zen-like wellness destination, complete with sea-facing treatment rooms, a double spa room with a Jacuzzi and an extensive spa menu for top-to-toe pampering. Equally impressive is the selection of signature restaurants showcasing Thai and international fare, plus the laid-back spots that serve tapas, light bites and cocktails.
For style-savvy guests, the Thai-inspired exteriors set the tone for the chic design that follows in the rooms. All accommodation is suitably spacious, with pleasingly on-trend décor; expect lots of dark wood and rich tones. Luxurious extras include en-suite bathrooms with spa baths and separate walk-in showers, plus private balconies for day-to-night lounging.
Adorned with stylish Thai design touches, each of the rooms features dark wood, contemporary fittings and wonderfully rich colors. Deluxe rooms feature a king-sized bed with scatter cushions, a private balcony and a sumptuous en-suite bathroom with a spa bath and separate walk-in shower. Thoughtful touches include a seating area with a sofa, a flat-screen TV with satellite and cable channels and nightly turndown service.
You’ll be spoiled for culinary choice, thanks to several restaurants, all of which focus on well-presented Thai and international cuisine. Wake up to buffet-style breakfast spreads and spend the remainder of the day savoring seafood, specialty salads and fine wines at The Fine Dining Sala or sharing plates of tapas at the laid-back MAI Pub & Restaurant. For light bites, drinks and cocktails, head to the Beach BBQ Club, Sand Bar and Pool Bar – all of which open daily from 11am to 8pm. There is also an excellent in-room dining menu that offers Thai dishes served with steamed rice, soups, salads, burgers, sandwiches and more.
Mai Samunprai Spa is a soothing sanctuary, complete with sea-facing treatment rooms and a double spa room with a Jacuzzi. Signature treatments include aromatherapy and ancient Thai massages, coffee and aromatic salt scrubs and purifying facials. Hairdressing, manicures, pedicures and special couple’s treatments with his-and-hers massages and facials are also available. The spa opens daily from 11am to 8pm.
The hotel is set on the white sands of Laem Yai Beach on Koh Samui’s west coast. You’ll be perfectly placed to check out the area’s star attractions, marvel at the unusual and rather suggestive rock formations Grandfather and Grandmother Stone (known in Thai as Hin Ta and Hin Yai), be awed by the Big Buddha Temple and visit Ang Thong Marine Park – the pristine archipelago of 42 islands made famous by Alex Garland’s The Beach.Other musts include Mummy Monk at Wat Khunaram, Na Muang Waterfall, Wat Khunaram and the Samui Aquarium and Tiger Show, where you can get up close with all sorts of marine life and wildlife.
How to Get There
We stayed for a week in a pool access room and found the resort as we’d expected.
The hotel arranged an airport pick up which was great and the check in was very warm and friendly.
The pool access room was ideal with everything we needed for a tranquil and relaxed stay. The room was decorated with flowers and artist ‘towel origami’ to celebrate our anniversary, a nice touch.
A couple of improvements would be in the bathroom where things were a bit tired and on the beds in the pool where lots of tiles were missing and it looked a bit grubby (you could say rustic)!
The breakfast was varied and the omelette was always great.
The pool bar and dining on the beach was ok although it was a shame there wasn’t service to the sun beds, this would have been appreciated.
The spa was brilliant and we had several treatments each. Very chilled and excellent masseuses.
The reception staff could t have been better and were always able to give advice and arrange pick ups and trips.
We really enjoyed the complimentary waterfall trip.
Fantastic chilled place and if want high pace and night life think again, we got what we wanted and expected.
Thanks to all the team at Mai Samui!
The first 2-3 days we were quite happy, they asked us allergies at check-in, told us about activities, breakfast was ok if you go for the “hot” options, we tipped quite well even at one point 500 Baht (I know, how stupid)
What made us stop is an incident whereby apparently we were given the wrong cake containing nuts for my friend who declared her allergy. The lady at reception had the cheek to ask if we told them when we ordered and if she could come to inspect the cake. The menu made it look like they are allergy friendly by showing nuts icon next to items, the one we ordered didn’t show this.
Think that no one had stayed in our room for a while as there were problems with our shower and aircon which should be basic things to check.
What the hotel does not do well:
- Cotton buds 4 for two people on arrival which is fine but never replenished. Instead we have 3 sewing kits which is useless. Never stayed at a 5 star hotel before where they didn’t have a basic list of things they restock for you daily.
- Facial tissue not replenished
- Tea not replenished
- They often run out of towels at beach
- They place towels onto the bathroom floor by the bath tube and shower but they’re always marked and dirty
- Big bath is novelty and quite dirty, no means to clean it yourself so we didn’t bother using it. Would have been nice if they provided bath salts or bubble bath
- Can be quite loud through the front door especially at night when staff seem to be walking through the corridors and heard speaking
- Food is ok but cheaper and better tasting places around
- Cleaner tried to steal flu tablets that we found with our room service tray and empty plates. Note that it wasn’t on or near the tray to be taken away or treated as rubbish (we have a rubbish bin)
- Cleaner stole wet wipes we brought with us
- Breakfast could be better. Again food is not labelled with allergens
- Taxi service is 200 Baht more expensive so make sure to walk to the one outside or call one yourself
- Full body massage where we were asked areas we want focused on was terrible, completely skipped it for both of us. You’re better of walking along the beach and having one there for half the price
- Staff treated us very differently especially at breakfast, older white couples got “Good morning. What is your room number? Would you like tea or coffee?” And for us we were never offered drinks on any day over 9 mornings.
What the hotel does well:
- free shuttle service
- 2 small bottles of water complimentary per person per day (although we didn’t get it one of the days)
- Friendly staff especially the lady with a bob who wears an orange top, she’s absolutely lovely and always says hello and wishes us a good day with a big smile
- Orange beach bag is cute touch but once you’ve used your purple towel you won’t get new ones daily, you’ll need to ask to get some or get it from by the beach yourself
I wouldn’t recommend staying here unless it’s for 2-3 nights only and treating it more as a 4 star hotel. Eat at places around the area and make use of the free shuttle to head to Chaweng beach.
Having read the last review and keeping it in mind when I booked Mai Samui I would like to update on this venue. I am still at this venue at time of writing.
Staff- Very polite and very helpful, sometimes language can be a little difficult but with good humour and smiles all things got resolved. I booked flowers and a cake for my wife’s birthday and was very impressed with the tropical bouquet
and the cake. Top tip, do try and learn a few words of Thai to help you build a good rapport with the staff.
Hotel - it’s in the tropics what more do you need to know. All things come under attack from heat, humidity and insect life so there is a constant ongoing upkeep in some corner of the hotel by the Gardner’s, housekeeping and maintenance. This is in no way intrusive to the holiday experience. The hotel rooms are spacious with wood floors and outside balconies overlooking the inner courtyard and pool area. The rooms are a little dark with atmospheric soft lighting and the air conditioning is very good. We did have a problem with our room electricity going out on the second night here but after calling reception we had the maintenance man in a few minutes who managed to get us up and running again. Housekeeping made up the room every day and always brought a bucket of ice promptly in the evening when I called for it. All round very helpful staff.
Spa - Used the spa and found it to be very good and they take care to ensure you are a fit to work on by having you sign a tick box medical check list. My wife could not have the treatment she wanted as she was a little sun burnt so they recommended a more fitting treatment with aloe vera which she enjoyed.
Pool - The pool pump house had a lot of activity yesterday with much maintenance done and new pipes and equipment seen being fitted.. Every day in the morning I witnessed the pool boys hoovering the pool floor and netting any leaves that may have fallen from the lush surrounding gardens. I also witnessed the ph of the pool being tested more than once whilst I was there. The tiles in the pool are a pale jade green so there is a greenish effect on the pool anyway. All in all the pool was good and a pleasant cool down from the heat of the day. I did notice some of the mosaic tiles missing off of the pool room water beds but I never saw people using these, all preferring the sun beds on the beach and within 20 paces of the beach bar.
Beach - The beach is not the best in the world being a little stoney, best to wear some form of water shoe/ sandal if wading out. Yes there was plastic seen on the beach but this is sadly the same the world over now. I personally like to walk the beach and recover any plastic I see as I go as I do at home, if your not part of the answer then you must be part of the problem right? Within two days the beach was cleared of plastic and I also noted that the hotels and massage huts also raked and combed the sand in front of the their locations daily to recover any plastic. Mai Samui staff were out in force yesterday picking up the seaweed and any plastic that came in on the high tide, impressive to see. Unfortunately there is still a lot to do beyond the tree line but that is not in the scope of my review.
There is some broken glass seen now and then but this is outside of the hotel frontages, I pick it up and put up on the tree line when seen.
All in all this location is way better than Chaweng Beach which I found to be rammed with plastic waste of every description and size, as well as being very busy with tourists and all that goes with them.
Atmosphere - During the day the hotel and beach are an oasis of calm and tranquility. However this can be a little monotonous in the evening if you want more nightlife . A short walk outside of the hotel will get you a taxi to other restaurants nearby or just walk on the track to the left for the Beryl Bar, a little gem,enough said! The Mai Samui beach bar seems to be the favourite place to dine and drink with live music in the evening.
Summary - A comfortable and relaxing hotel with very hard working and pleasant staff. Would I stay again - absolutely. 🌴😊🍻
The swimming pool is green nobody should swim In it .the beach is dangerous under foot and littered with oil cans glass tress old fishing line .food average. Lady bar manager/captain rude and miserable . Bath in the room filthy
It’s not the picture we painted of clean white beaches and friendly people.
Now I’m not saying all 12 months of the year are the same as our experience. But as a couple of active oldies we had a lovely time here in November 2018 as it was only 1/3 full and very quiet. The beach is right next to the opulent pool with a swim up bar. Cocktails always on special and very cold beer. Breakfast is free and a choice of venues for other meals. The resort is spread over a road and one side has a shallow pool and the gym, beauty parlour, steam room etc.
the main central area has a number of little bridges which span the meandering pool toward the beach and as such I think it would be restricting to less mobile people. There are however access paths along each side of the blocks of rooms.
Many varieties of accomodation but we had a large double bedroom on the 3rd floor.
There is a cute jetty and various water sport activities are catered for.
If you follow the beach toward a little cafe ( really authentic meals cheap) and a massage business next to it that has great prices and does a great massage. It is a long way into the main town but a bus goes in and out twice a day and is free although don’t forget to book it the day before..we enjoyed the new shopping g area in the town and paid a visit to the Irish pub Tropical Murphys a couple of times.