The St Regis Osaka
What We Love
- The sleek 3,821-square-foot spa on the 14th floor
- Posh shops on Midosuji Boulevard, just a stone’s throw away
- Sipping a Bloody Mary, the signature St. Regis cocktail
- La Boutique, the 11th-floor gift shop where you can pick up souvenirs
What To Know
- The staff is multilingual and will help with any request
- St. Regis hotels are famed for their butler service; you can get anything you want at any time of the day
- Free WiFi
- Handicap Accessible
- Parking On Site
The St. Regis opened in 2010 in one of Osaka’s most well-heeled neighborhoods, and it occupies floors 11 to 27 in the chic, white Honmachi Garden City complex. Each of its 160 impeccable bedrooms has beds clad in 300-thread-count linens with headboards in Kawashima silk. Soft furnishings come in soothing tones of caramel, cream and jade, and marble bathrooms are lined with Sothys bath products. Restaurant Rue d’Or is decked out like a French bistro and La Veduta has all the trappings of an Italian country villa. For nightcaps, there’s the cozy, candlelit St. Regis Bar with its grand piano or the zen-garden terrace, where you can take in sweeping views of the city.
In the Area
You’re just a short walk from Osaka’s most prestigious shopping area, home to Chanel, Dior and Louis Vuitton to name a few. Osaka Castle is just a 20-minute walk away, as is the Osaka Museum of History, the lively Dotonbori and Nakanoshima Park. For a spot of traditional Japanese culture, take in a performance at Osaka’s Kabuki-za Theatre.
How to Get There
Stayed here for one night during my trip to Japan. The service was top notch for the entirety of my trip. As a Marriott Platinum member I typically stay in mid tier hotels in the Marriott portfolio (Category 5+6) and decided to give a top tier hotel a try. My experience at the St. Regis met my expectations of a Category 7 property. Travelled to Shin-Osaka station on the shinkansen(bullet train) from Kyushu. Via train it took about 20 minutes to get to the hotel. The St. Regis is located in the center of downtown Osaka geographically but a short train ride north of the Dotonbori entertainment/shopping hub.
Check in was conducted at a desk in the lobby. As a Platinum member I got a complimentary room upgrade. The check in staff actually brought up the topic of a room upgrade due to my elite status without any prompting on my part. This was a pleasant surprise as most American Marriotts don’t bring up an upgrade unless I inquire. The check in staff also gave me a list of all the property specific perks offered to Platinum members. Perks were more than I was expecting. My favorite being mini-bar credit every day.
After check in a St. Regis butler escorted my luggage and I to my room. Showed me around the room, stowed my luggage in the walk in closet, and explained the St. Regis butler service. Offered me a beverage as well. Turn down service is complimentary and I recommend it.
Where the hotel really impressed me was customer service. I left a bag of souvenirs in my room and only realized on the train back to Tokyo an hour after check out. Contacted St. Regis through the Marriott app and the head of guest services coordinated locating my goods and setting up delivery for them to my next hotel. Delivery was around 15 dollars US added to my room bill but well worth it to get a few hundred dollars of souvenirs back. Was happy to cover the cost as it was entirely my fault for leaving them. Hotel staff was kind and helpful. Cant recommend the St Regis enough! I will definitely return next time I’m in Osaka!
Took in a long weekend in Osaka and based on its location the St Regis was ideal, high ceilings and discrete service was as usual up to scratch. The butler cupboard in each room was a great service allowing us to pop empty tea & coffee cups and our pressing without having to open the main door. Breakfast food quality was excellent but waiter service patchy with the exception of Asami Honda who was outstanding. The Butler Service for Tea/Coffee and juices had a delivery time that varied from 15 minutes (Acceptable) to 40 minutes so this is something that could do with having an acceptable consistency.
We were only there for one night. All staff are very friendly. Nice bar, great breakfast buffet. Room had amazing views of Osaka. Walking distance to Dotonbori. Thank you for hospitality. Would definitely stay here again!