4.5
Very Good 2330 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Top-notch French cuisine at the Michelin-starred restaurant, La Baie
  • The whiskey bar serves more than 150 varieties
  • Guests have access to the fitness center, which has an indoor pool and a gym

What To Know

  • Popular with business travelers
  • WiFi is free
  • Close to Osaka Station
  • Hanagatami restaurant specializes in Japanese teppan, tempura and sushi

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Dining Drink Eat Elegant restaurant function hall set fancy

Overview

Elegant five-star retreat with a Michelin-starred restaurant in Osaka’s lively Umeda shopping neighborhood

The Lowdown

In Osaka’s lively shopping neighborhood, Umeda, the Ritz-Carlton Osaka is a fancy five-star retreat on a grand scale. The 292 rooms are elegantly decked out with dark wood furnishings, creamy walls and plush curtains, and the large room count means there are plenty of on-site amenities for both the corporate crowd and well-heeled weekenders. Choose among four restaurants and two bars, including the Michelin-starred La Baie, which serves delicate French dishes, and Hanagatami, a Japanese spot that specializes in teppan, tempura and sushi. Retire to the bar after dinner to sip a malt whiskey from the 150-strong list. Guests have access to the fitness center (which has a heated indoor pool, a sauna and a gym), and a 24-hour business center. Massages and facials using products from high-end Swiss brand La Prairie are available.

In the Area

Osaka is a modern metropolis with a skyscraper-studded skyline and elevated highways. The city’s highlights include the Osaka Castle and the surrounding park, the Osaka Museum of History and the lively Dotonbori area and Nakanoshima Park. For a spot of traditional Japanese culture, take in a performance at Osaka’s Shochiku-za Theater. For food there’s the basement-level Robatayaki Isaribi, which is reached via stairs in front of a liquor store and serves meat, seafood and veggies fresh off the grill, or Chibo, a canalside spot that specializes in Japanese pancakes.

How to Get There

The Ritz-Carlton, Osaka
2-5-25 Umeda
Osaka, 530-0001 Japan

Reviews

4.5 Very Good 2330 Reviews
Best team of Ladies & Gentlemen in Osaka
Reviewed 4 days ago

We booked 2 rooms for a family vacation celebrating my parents’ 30th wedding anniversary, and the experience was flawless. Under the amazing leadership of their General Manager Mr. Neukomm, literally every single ladies and gentlemen we’ve encountered throughout our 4 nights stay was amazing and personalized.
Before the trip, I was in contact with their Reservations team reps Yuko San and Mako San. They were honestly the BEST and most helpful Reservations people we have ever encountered in all of our travels. They did not respond with standardized and generic templates to answer our needs, each one is super warm and they really touched me even before the trip. You’d think that you never get to see Reservations agents’ faces since they are usually in the back offices - but no. After check in, I was so very shocked when Yuko San and Mako San BOTH appeared at my door! They wanted to congratulate me in person for my recent engagement, this was absolutely an incredible encounter.
Special shoutout to my favourite Guest Relations team who have been so supportive of the surprises I planned for my parents’ room. The wonderful Chieko San, Akiko San and Taiwanese-speaking Angel all made an effort to meet us and attend to us, the girls made our trip so much better. The arrangements they have planned and executed are unbelievable, including secretly printing out digital photos of us into these cute instant printed photos.
Our corner rooms were big and comfortable, at the highest 37F with an incredible panoramic view of the city (my parents’ room had a view of the river). Although we regret we did not get to meet our housekeeper, but he/she was impeccable with tidying our room every single day. They left sweet gestures everywhere we turn, such as untangling our iPhone charger we left at the bedside and wrapping it neatly up with a Ritz-Carlton cord wrapper. For unfinished cups of teas, they left plastic covers on top to prevent dust from going into our drinks.
The gentleman at concierge working on June 11+12 was also very helpful and kind to give us maps and precise directions so that we don’t get lost in our adventures. The hotel itself is connected to the Osaka City Garden in the basement of Herbis Plaza (a shopping mall), which is connected to the subway system and within proximity to the Osaka JR station also. We got to many destinations, such as the Osaka Castle or somewhere even further like Kyoto, by public transportation which is the most convenient way to get around Japan.
All in all, we want to thank everyone we have encountered in making it a memorable Osaka trip. This has become our home away from home, and we will always choose it again and again if we ever revisit our memories there.

Special food and room
Reviewed 5 days ago

I had been in the ritz carton twice and I think it is good with a enjoy full of dinner. The lounge is big and the food is epically tasty. For example, the desserts, and the fruits are so sweet.

The room size is big and the decorations are high, there was a teddy bear grossed in blue and red just like the London soldiers.

The hallway is close to the MTR station and easy to travel around the area. In addition, I had been to Takashi maya in almost 6 minutes! You can also go shopping in there while you walk there.

The best hotel in my opinion
Reviewed 6 days ago

This is my fourth time at The Ritz-Carlton Osaka . At this time I had a very special occasion to celebrate my son graduation . The Ritz-Carlton Osaka is the place that I realized and they 've never let me disappointed to choose . Everybody recognized me , from the lobby , the bellman , Mr.Kim from Korean addressed with me and told that he remember my last time here . And when I went up to the club lounge , I feeled like back to home again . All of the Ritz-Carlton Osaka ladies and gentlemen treated me as I and my family are a part of their family . I 've got a warm welcome from Miss Haruka and Miss Abe . The foods and drinks at the club lounge are more delicious than my last time . I would like to thank you to Monsieur Jeremy Goffard who prepared everythings that very amazing and surprise me and my family to have a big happiness , the room was upgraded to the best room with the sweet congratuation cake in there , we are so appreciated . We 've just arrived home in Thailand but can't wait to go to The Ritz-Carlton Osaka again soon !

First time trip to Osaka
Reviewed 1 week ago

The Ritz Carlton , Osaka is absolutely delightful. Everyone is extremely friendly, helpful and it makes your stay feel welcomed. On our second stay I accidentally left my mobile in a taxi. Mr.Deguchi went out & beyond to locate the taxi driver; after less than an hour I was re-encounter with my phone.( Best feeling ever).

The decor is beautiful & the room stayed in was perfect for a weekend gateway. Good view of the city

Beautiful classic style hotel
Reviewed 2 weeks ago

This hotel has a very grand feel to it, this was our last stop in Japan. The hotel is located close to the shopping malls, the rooms are beautiful and the views are breathtaking especially on the higher floors the staff is very pleasant and helpful, the concierge was alright not the best especially compared to the hotels we visited previously in Japan.

A classic Ritz Carlton hotel.