4.5
Very Good 2057 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Top-notch French cuisine at the Michelin-starred restaurant, La Baie
  • The whiskey bar serves more than 150 varieties
  • Guests have access to the fitness center, which has an indoor pool and a gym

What To Know

  • Popular with business travelers
  • WiFi is free
  • Close to Osaka Station
  • Hanagatami restaurant specializes in Japanese teppan, tempura and sushi

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Dining Drink Eat Elegant restaurant function hall set fancy

Overview

Elegant five-star retreat with a Michelin-starred restaurant in Osaka’s lively Umeda shopping neighborhood

The Lowdown

In Osaka’s lively shopping neighborhood, Umeda, the Ritz-Carlton Osaka is a fancy five-star retreat on a grand scale. The 292 rooms are elegantly decked out with dark wood furnishings, creamy walls and plush curtains, and the large room count means there are plenty of on-site amenities for both the corporate crowd and well-heeled weekenders. Choose among four restaurants and two bars, including the Michelin-starred La Baie, which serves delicate French dishes, and Hanagatami, a Japanese spot that specializes in teppan, tempura and sushi. Retire to the bar after dinner to sip a malt whiskey from the 150-strong list. Guests have access to the fitness center (which has a heated indoor pool, a sauna and a gym), and a 24-hour business center. Massages and facials using products from high-end Swiss brand La Prairie are available.

In the Area

Osaka is a modern metropolis with a skyscraper-studded skyline and elevated highways. The city’s highlights include the Osaka Castle and the surrounding park, the Osaka Museum of History and the lively Dotonbori area and Nakanoshima Park. For a spot of traditional Japanese culture, take in a performance at Osaka’s Shochiku-za Theater. For food there’s the basement-level Robatayaki Isaribi, which is reached via stairs in front of a liquor store and serves meat, seafood and veggies fresh off the grill, or Chibo, a canalside spot that specializes in Japanese pancakes.

How to Get There

The Ritz-Carlton, Osaka
2-5-25 Umeda
Osaka, 530-0001 Japan

Reviews

4.5 Very Good 2057 Reviews
a fabulous 3 day stay in Osaka
Reviewed 5 days ago

My husband and I stayed in the Ritz Carlton for three days whilst we visited Osaka and Kyoto. The staff in the hotel were fabulous, the concierge who helped us with excellent dining recommendations even left us a personal note when she was away for a day,
We were upgraded to an enormous and comfortable suite , and were treated like Royalty. The food was fabulous, everything you might dream about from any culture for breakfast, with French toast to die for. All in all one of the nicest hotels I have stayed in for its welcome, warmth, comfort and old fashioned luxury

Excellent service
Reviewed 1 week ago

We were assigned to either a smoking room or a room that is on a smoking floor (when we said non-smoking during check-in). We were travelling with my toddler and the cigarette smell was overbearing and suffocating especially in the middle of the night. The next morning, my husband asked for a room change and it was accommodated to immediately with no questions asked. Great service there.

During breakfast, they ran out of strawberry juice as it was already quite late. My daughter asked for one, and they took the trouble to specially prepare a glass for her. Again, excellent service.

But what was better was when we discovered we had left my daughter's toy panda behind. I wrote to the hotel and asked if they have seen it. Shortly after, arrangements were made to send panda back to us in Singapore. Panda arrived within a week, and was accompanied by a friend lion, a merchandise of Ritz. Special thanks to the Loss Prevention team, and Yu Kominami san for this unexpected surprise. My daughter was so thrilled to see panda home, and even more so with a new friend. We weren't expecting a gift and was just thankful that we could retrieve panda - this is truly top class service which will definitely see us back at the property when we visit Osaka again.

Absolutely stunning
Reviewed 1 week ago

The hotel was just amazing, from the moment we stepped in until the minute we checked out. True Ritz-Carlton service! We had a corner room on the Club Level, and the view from the bedroom was beautiful. I didn't even want to fall asleep. Thank you, Ritz-Carlton Osaka for making our trip so much more memorable.

Soooo wonderful
Reviewed 1 week ago

This is one of the best if not the best hotel we stayed in. Every thing is perfect from the room to service to staff to food. My wife and eye almost cried when we were leaving. Recommend it highly without any reservation.

Excellent service, Amazing Hotel
Reviewed 1 week ago

Nested in the busy city of Osaka, near trains, subways, and rails, the Ritz's quaint interior brings an immediate calm and tranquility to any weary traveler. The room, pillows, and bed were comfortable and provided the right support for a good night rest. Our room overlooked the city and the night view was spectacular. You can hear the occasional ambulance sirens if you pay very close attention like our four-year-old kid did as the hotel is near two hospitals. It did not disturb us in any significant way.

Special commendation goes to the staff. Our kid vomited one night on the bed and housekeeping was prompt and helping in changing the beddings just past midnight. The rest of the team took particular note that our child was not well and offered to buy medications from a nearby pharmacy if needed. Though they were not able to accommodate the fish market tour, they provided alternatives. At the club lounge, they remembered our drink preferences and needs.

Remi Abe deserves special commendation. She took initiatives to establish a connection with us. Remembering the small details of our conversations, she was responsive and pre-emptive to our needs. My family would also like to thank Yuki Moriuora and teacher Chika Fukiwara for your cards, origami lessons, and beautiful memories.