The Ritz-Carlton, Osaka
What We Love
- Top-notch French cuisine at the Michelin-starred restaurant, La Baie
- The whiskey bar serves more than 150 varieties
- Guests have access to the fitness center, which has an indoor pool and a gym
What To Know
- Popular with business travelers
- WiFi is free
- Close to Osaka Station
- Hanagatami restaurant specializes in Japanese teppan, tempura and sushi
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
In Osaka’s lively shopping neighborhood, Umeda, the Ritz-Carlton Osaka is a fancy five-star retreat on a grand scale. The 292 rooms are elegantly decked out with dark wood furnishings, creamy walls and plush curtains, and the large room count means there are plenty of on-site amenities for both the corporate crowd and well-heeled weekenders. Choose among four restaurants and two bars, including the Michelin-starred La Baie, which serves delicate French dishes, and Hanagatami, a Japanese spot that specializes in teppan, tempura and sushi. Retire to the bar after dinner to sip a malt whiskey from the 150-strong list. Guests have access to the fitness center (which has a heated indoor pool, a sauna and a gym), and a 24-hour business center. Massages and facials using products from high-end Swiss brand La Prairie are available.
In the Area
Osaka is a modern metropolis with a skyscraper-studded skyline and elevated highways. The city’s highlights include the Osaka Castle and the surrounding park, the Osaka Museum of History and the lively Dotonbori area and Nakanoshima Park. For a spot of traditional Japanese culture, take in a performance at Osaka’s Shochiku-za Theater. For food there’s the basement-level Robatayaki Isaribi, which is reached via stairs in front of a liquor store and serves meat, seafood and veggies fresh off the grill, or Chibo, a canalside spot that specializes in Japanese pancakes.
How to Get There
Ritz-Carlton Osaka is a very high-end property. From the moment you arrive to the moment you leave, you feel like a very special guest.
The entrance is grand and very well staffed. You are ushered to whichever level of service you purchased (front desk, club level, etc.). The restaurants are outstanding (and busy). The hotel is connected to a small, high-end shopping mall.
My one minor complaint is the club level was so busy the two days we were there that it didn't match the luxurious expectations you received from the rest of the property. Of course you pay a premium to have access to the club, but it was so jammed full of people, that it wasn't an elegant additive to the trip - it was the opposite effect.
We were served by Mr Shibuya on 15th Aug during lunchtime. Lunch menu was good, and his service made our experience even better.
His warm welcome, words and humor place us in a cosy environment even though the ambience was solemn.
If you are eating in the restaurant by any chance, be indulged by the food and the service by this young gentleman.
There are many things to like about this hotel, but what stands out more than anything else is the high level of service and friendliness of the staff. Too many hotels in today's world go through the motions, but do not really deliver--it seems they are more concerned with cutting some extra amenity or have reduced staff positions. The Ritz Carlton Osaka is the exact opposite---they go above and beyond with the little things, and there is always a helpful staff person anxious to deliver genuine service. The hotel has a wonderful highly rated restaurant, La Baie--which we thoroughly enjoyed. They have a bar right off the main lobby that often has live music and they serve a very popular breakfast in their Splendido restaurant. The hotel has a number of interesting shops and they are also connected to the Herbis Plaza which has many shops and restaurant choices--they are also close to the train station.