The Ritz-Carlton, Osaka
What We Love
- Top-notch French cuisine at the Michelin-starred restaurant, La Baie
- The whiskey bar serves more than 150 varieties
- Guests have access to the fitness center, which has an indoor pool and a gym
What To Know
- Popular with business travelers
- WiFi is free
- Close to Osaka Station
- Hanagatami restaurant specializes in Japanese teppan, tempura and sushi
- Free WiFi
- Parking On Site
- Room Service
In Osaka’s lively shopping neighborhood, Umeda, the Ritz-Carlton Osaka is a fancy five-star retreat on a grand scale. The 292 rooms are elegantly decked out with dark wood furnishings, creamy walls and plush curtains, and the large room count means there are plenty of on-site amenities for both the corporate crowd and well-heeled weekenders. Choose among four restaurants and two bars, including the Michelin-starred La Baie, which serves delicate French dishes, and Hanagatami, a Japanese spot that specializes in teppan, tempura and sushi. Retire to the bar after dinner to sip a malt whiskey from the 150-strong list. Guests have access to the fitness center (which has a heated indoor pool, a sauna and a gym), and a 24-hour business center. Massages and facials using products from high-end Swiss brand La Prairie are available.
In the Area
Osaka is a modern metropolis with a skyscraper-studded skyline and elevated highways. The city’s highlights include the Osaka Castle and the surrounding park, the Osaka Museum of History and the lively Dotonbori area and Nakanoshima Park. For a spot of traditional Japanese culture, take in a performance at Osaka’s Shochiku-za Theater. For food there’s the basement-level Robatayaki Isaribi, which is reached via stairs in front of a liquor store and serves meat, seafood and veggies fresh off the grill, or Chibo, a canalside spot that specializes in Japanese pancakes.
How to Get There
We had a gorgeous corner junior suite, room 3323, with views towards the station and river. It was a large room with a bed, sofa, table, chairs, separate desk. The bathroom was also large, marble tiled with a bath, separate shower, two washbasins and a Toto in his own room. The WiFi remembered us from last time and was very fast and there were lots of usb points and sockets including universal ones, but only on one side of the bed. Traditional decor but in light colours; electric shades; relatively small window. There was a kettle and small china cups and saucers, a fridge-type minibar with a shelf for our own stuff.
Turndown service was excellent: changed towels, left water, chocolates and tea bags and filled up the ice bucket.
We also had access to the Club lounge: it offered very good service, but the food and drink offerings were a little disappointing; for example sparkling wine rather than Champagne and the Western hot food offers were a bit repetitive: beef jus and rice were two of the choices every time with either sea bream, cod, chicken, pork or lamb.
We have stayed at the Ritz Carlton in Osaka for the last few years for our company's Japan seminar. It is always a great experience to come to the Ritz during November, when all of the Christmas decorations are up. You really get a sense of the holidays during this time.
The breakfast buffet is good and they also provide champagne, with a wide range of egg options.
The rooms are nicely furnished and decently sized. Service at the Ritz Carlton is great, with well-trained staff.
We had the opportunity to stay at both the Ritz Carlton Tokyo and Ritz Carlton Osaka during our recent trip (family of four, traveling with 2 kids) The Osaka location has a more traditional decor, and smaller rooms (whereas the Tokyo hotel could accommodate four of us in a spacious double bedded room, in Osaka we had to stay in two separate connecting rooms). While the rooms were comfortable and service good, we found it not quite as attentive as in Tokyo (for example - no kids size robes or slippers in the room) - though they did leave nice "treats" in the room for us a platinum members. We spent two nights without club access, then upgraded to club level the last evening (as all the restaurants were booked and we were too tired to go out). We found breakfast service at Spendido very slow. Club level service and food were excellent for both evening appetizers (plentiful enough to be "dinner") and breakfast. Location as with the Tokyo was quite convenient.
We stayed 3 nights at the Ritz Carlton Osaka during the thanksgiving weekend. It’s our first time to Osaka, and I was glad that I picked the hotel, not just because of the easy location but also the friendly staff and the high quality service. I have never vacation with my kids without my husband, so I was a bit nervous before the trip, thank goodness the hotel concierge was very helpful, they explained the direction patiently and gave us nice advices regards restaurants. The room wasn’t new but they maintain it well and the bed was comfortable. I have nothing to complain except the strong smell from the toilet. Overall it’s a pleasure stay and we will definitely come back if we ever visit Osaka again!
P.S their bakery is a hidden gem, make sure to stop by if you are there!
This is my first time staying in this hotel in Osaka. Hotel is excellent and Location is very nice. Room is big, classic, tidy and clean. Hotel staffs are very friendly, supportive and professional. Hotel services are excellent like they provide transportation between airport limousine stop and hotel which other hotels don't. Overall experience is excellent and recommended.
Wish I can come back soon as I'll stay away from Marriott group hotel now because of Marriott/SPG merge membership issue. Sad. Good luck to Marriott.