4.5
Very Good 3404 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Bedroom property Suite condominium

Overview

Location

With a stay at Hotel Granvia Kyoto, you’ll be centrally located in Kyoto, steps from Kyoto Tower and minutes from Higashi Honganji Temple. This 4.5-star hotel is close to Kiyomizu Temple and Nijo Castle.

Rooms

Make yourself at home in one of the 535 air-conditioned rooms featuring refrigerators and minibars. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as desks and complimentary newspapers.

Spa, Wellness & Premium Amenities

Be sure to enjoy recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 8 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms.

How to Get There

Hotel Granvia Kyoto
JR Kyoto Station, Karasuma Chuo-guchi,
Kyoto, 600-8216 Japan

Reviews

4.5 Very Good 3404 Reviews
Great location
Reviewed 6 hours ago

Directly above the train station and within an easy walk of restaurants, bars and the bus stop.
Easy city to navigate around, taxis are reasonable as well and there is so much to see!
Room was a generous size and the bed was very comfortable, nice bathroom that was also a good size and layout and with heaps of provided toiletries (the travel hairbrushes they provide are actually really great so grab yourself one of these!)
Breakfast options were fairly extensive as well.
All in all - Highly recommended!

老牌酒店,人流極多,地點方便
Reviewed 1 day ago

京都站,可說是集所有手信牌子,拉麵店,好餐廳及百貨公司(isetan)的集中地手。
能住在京都站不輪是消費、吃飯、甚至到鄰近遊覽
(如嵐山或山崎)都非常方便。

- 算是high traffic 的酒店, 已有一套有效快速的check in 系統,check in 完成後,會安排坐在等候區攞鎖匙,取匙時會再問你需要bell service 嗎?若不需要,可即時上房

- 酒店於京都站內有多個出入口, 可以頂層的天橋穿梭京都站的南北邊。 計程車司機大都知道於停車場的入口處,避開人流及有瓦遮頭。

- 電梯內有小梳化,走累了的,可以稍歇一下

- 略略失望的是,某個早上,有電話打進來,說某某日本太郎先生要找我們房。 心中奇怪,無人知我在這間酒店,也不認識這日本先生。 於是我問接線生,知道是從那個單位打來的嗎?。
接:I don’t know
Me: can you help me to ask before connecting
接: do you want to answer now?
接下來已有點無語。

這一點是比較出奇,作為流量這麼大的酒店, 接線這一環沒有做好,要是所有人都能打進來找幾號房就能打進來是很奇怪的吧。
問對方是貴姓,那個單位,
要找那個房間,房間登記貴姓
雙方作確認才接駁是酒店接線常規吧...

其餘的,中規中矩。
值得推薦。

Comfort, convenience, class and consideration
Reviewed 2 weeks ago

The staff were very friendly and helpful. The reception area is massive and seemed so busy and initially a little overwhelming, but everything was so well organised (well, it is Japan!). We arrived at noon, but were quickly registered, left our bags and simply picked up keys later in the day.
The hotel could not be more conveniently located for transport links as it is directly above the Kyoto station, which also incorporates a shopping centre, restaurants and food court (or 'Eats Paradise'!). The whole building complex is a striking modern architectural and structural engineering wonder.
Our room was on the 11th floor with a breathtaking view of the city to the north and the surrounding hills. It was spacious and very comfortable. It was also very quiet considering the busy location.
There are several breakfast locations and the selection was very good.Had a lovely evening meal in the 15th floor 'sky lounge' restaurant, at a table window overlooking the station tracks and the sleek Shinkansen trains coming and going.
The hotel is convenient for walking to some attractions and obviously has very easy access to local trains or taxis for further flung gardens and temples. Ideal location for instructing taxi drivers to return to - no obscure or complicated address...

Convenient Hotel in Kyoto station poor service
Reviewed 2 weeks ago

We stayed here for 3 nights. The rooms are very expensive, we paid 1100 per night for 2 rooms. Our room was on the club level, our nephews on a regular floor. Both rooms were clean, redone and spacious. We were given a room with two beds after asking for a king. They would not accommodate us in the first night unless we upgraded for an extra 100, they instead moved us the second day. The desk was polite but not particularly nice about it.
The beddings were ok, the linens, towels and toiletries not luxurious. The bathroom is compact with a good shower, lots of hot water.
We brought out nephew up to the (unimpressive, see pics) executive lounge for a few minutes to sit and plan our day. The staff told us very clearly he was not welcome, just the two of us. I have stayed on the club floor in many countries and have never been told we could not have a guest, much less one who is staying at the hotel. The club had nothing to offer beyond coffee and tea, much less than any other lounge I have been in. This may have been a cultural difference but it left me with a bad impression. I will look elsewhere next trip to Kyoto despite the convenient location.

Very Bad cost performance
Reviewed 3 weeks ago

The quality of service has dropped drastically for the last few years, while the room fee has risen!!!!!

Room equipment and amenities are not good quality either.
- detergent like shampoo and body soap. You’ll suffer from dry skin and hair later
- rent a nail clipper, which was broken
- too small garbage box in the room
- WiFi gets cut off very often!!!!!!!!

ここ数年交通の利便性や安定したサービスで京都の定宿にしていましたが、最近忙しすぎるのか、サービスが非常に悪化しています。

チェックインの際、主人が手続きをしている間、貧血気味で具合の悪かった私は座れる席を探したものの、ソファがいっぱいだったため、柱に寄りかかり立っていたところ、
スタッフの方から2、3回通行の邪魔扱いを受けました。貧血でと伝えても特に対応もなく。

また爪切りをお借りしたのですが、
壊れていて非常に使いづらいものでした。

WiFiも何度も途中で切断されて接続しなおさないとなりません。

ゴミ箱が小さいのも気になりました。

シャンプー、ボディソープが洗剤のようで、
髪も身体も乾燥がひどくなりました。

観光客が増えてお忙しいのだろうなと思いますが、細かいところが行き届いていないのが非常に残念でした。