Four Seasons Hotel Kyoto
What We Love
- The 800-year-old pond garden that makes up the hotel’s placid center
- Twice-daily housekeeping service
- 24/7 access to the hotel’s pool, steam rooms, and saunas
- The traditional onsite teahouse (which rolls out a bar menu in the evenings), accessible by a glass bridge
What To Know
- The hotel is less than a mile from the Kiyomizudera Temple, a UNESCO World Heritage Site
- The concierge can organize cultural excursions, ranging from pottery classes to sake tastings
- Complimentary bottles, diapers, wipes, lotion, powder, shampoo and safety pins are available for families with babies
- The business center offers translation and interpretation services
- Free WiFi
- Parking On Site
It took almost five years to complete this understatedly elegant property, which takes design cues from Kyoto’s revered Zen temples. Eye-catching waterfalls, natural wood panels, tatami walls, and stone pathways contrast with in-room creature comforts such as walk-in closets, rain showers and televisions, conveniently built into the bathroom mirrors. The plush seven-room spa, perfect after an action-packed day of temple hikes and market jaunts (the hotel is an easy five-minute walk from a number of area attractions including the Kyoto National Museum), prides itself on using strictly all-natural pampering products and is decked with a VIP couples’ suite—ideal for side-by-side massages. Perhaps the biggest convenience: a multilingual concierge to ensure you’re completely equipped for an insider’s tour of Japan’s exquisite former capital.
Quirky creations by local artisans, such as washi paper lamps, multicolored throw pillows, and intricate lacquer ware define each of the 64 guest rooms, visual testaments to Japanese minimalism with their clean lines and natural light. Opt for the accommodations with private outdoor balconies (there are 10 to choose from), which afford picture-perfect views of the jagged Higashiyama Mountains.
A 200-year-old cypress counter stands in for traditional table service at Wakon on the hotel’s third floor, which overlooks the hotel’s one-of-a-kind pond garden. Helmed by award-winning chef Rei Masuda (who trained under the almighty Jiro Sukiyabashi), the menu featured a freshly caught selection of Edo-style sushi.
Just a seven-minute cab ride from Kyoto Station, the hotel is set at the foot of the Higashiyama Mountains and within easy reach of Sannen-zaka, a narrow street teeming with traditional merchant homes that now house souvenir shops, tea stalls, and noodle joints.
How to Get There
Upon departing to Japan I expected to find impeccable service and hospitality. However, even prior to our arrival, I was dissapointed.
Organising activities is extremely difficult with such an inattentive Concierge team.
Given the long time intervals between the answers of the team and our emails, we did not get to experience some of the wonderful things that the city has to offer; either because the tickets were sold out, or there had simply not been enough time to organise the activity. We began our contact with the team a month before our arrival.
The facilities and rooms are beautiful, however when something is spoiled by such a lack of care, it is hard to see its true potential.
Me and my husband got engaged at Four Seasons Kyoto. From check in to check out, this is one of the best hotel experiences that we have ever had.
We would love to give a big thank you to the friendly staff, Saeko and Liam Wynn Williams which made our stay exceptional and perfect.
William not only arranged for the proposal to happen at the Chapel but he came to work on a day off to witness and make sure everything went smooth for our engagement. He definitely went out of his way to assist us when we took photographs around the amazing hotel, featuring the garden, fish pond and tea house.
I particularly love the small surprises that staff at the hotel sent to our rooms, including engagement cards, Japanese style fans, cakes and photos. All these small gestures mean a lot to us.
The food at the hotel was great and we also enjoyed the seasonal fruits and green tea sent to our room everyday which was more than amazing.
We would definitely recommend everyone to stay at Four Seasons when visiting Kyoto. There was nothing that we didn’t like during our stay. We look forward in returning to Four Seasons Kyoto soon.
This, for our family, is our favourite Four Seasons Hotel. It is so thoughtfully designed. The materials used in the lobby, restaurant, rooms, and spa/pool area were high quality and luxurious but simple in that zen way. In addition, its charming garden is the perfect backdrop for the Kyoto experience. The staff is excellent and the restaurant provided delicious western and Japanese cuisine options, not to mention an amazing boutique style sushi restaurant in the hotel that blew our socks off!
Yet another Four Seasons triumph ..... a beautiful property with amazing staff. From beginning to end the staff were friendly and professional at all times. Very knowledgeable and happy to advise on everything. Service delivery from housekeeping could not have been more prompt; requests for sundries are processed through an in room iPad and delivery time requests are kept to the second! ie We had asked for some shower gel at 21.00 and 20.59 the doorbell rang - amazing ..... well done !!!
Ten out of ten to all but a big thanks to Marina and Haruna ( sorry if spelling is wrong )
This 2 year old hotel is among one of the best Four Seasons properties I've stayed (the others located in metro cities). It is among the best hotels ever in my experience.
All employees share customary Japanese and Four Seasons courtesy, and are always trying their best to improve our experience.
Concierge team was very friendly and supportive to understand our requests, make suggestions and prepare the details.
Room is very spacious, functional and well decorated, which would make us want to extend our stay there!
Other hotel facilities are also well decorated and very well maintained, including the 800-year pond.
Breakfast buffet is very diverse, top quality and includes both japanese and western options.
Overall service was great! Will certainly go back there! (too bad I live on the other side of the globe, so it is not an easy/quick trip).