Excellent 126 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • All 11 rooms feature celebrate Rwanda with locally made art, photography, and furniture
  • Easy access to Heaven, one of Kigali's best restaurants

What To Know

  • The hotel operates entirely on solar power
  • The on-site team can arrange immersive activities and excursions, such as urban bush dinners and cooking classes


  •  Free WiFi
  •  Gym
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
The Retreat at Heaven Rwanda pool


Eco-chic luxury boutique in a leafy, residential area of Kigali

The Lowdown

A wave of stylish new safari lodges continue to up the luxury quotient of one of Africa’s most prized safari experiences—a gorilla trek through the rainforests of Rwanda. Guests must fly into the capital of Kigali first, however, where the only sensible lodging option for decades was the four-star Hôtel des Mille Collines. Finally, jet-setters have a new place to stay: The Retreat at Heaven, the city’s first-ever luxury boutique hotel, built by American expats Alissa and Josh Ruxin (who also happen to run acclaimed international restaurant Heaven right next door). Each of the 11 rooms has been stylishly designed with stacked stone walls, peaked roofs, teak furniture, indoor and outdoor showers, and private decks. There’s also an open-air gym and saltwater pool along with a spa, a small farm-to-table restaurant, and a team dedicated to arranging whatever cultural immersion you desire, be it a craft workshop or on-site dance performance.

In the Area

The Retreat is located on a leafy residential street in Kiyovu, close to Kigali’s business district, and is right next door to Heaven Boutique Hotel and Heaven Restaurant—two of the couple’s other businesses. The setting is perfect for anyone wanting a quiet escape while still being close to the city’s major sights. The main town is just a short walk up the hill (where you’ll find banks, restaurants, and grocers), but taxis are plentiful and the hotel is happy to arrange pick-up.

How to Get There

The Retreat by Heaven
No 5, KN 29 Street
Kigali, Rwanda


Nice tucked away property in the heart of Kigali

Stayed here on our way out of Rwanda after a two week tour. It is a nice property, secluded from the bustle of the city with excellent service. The property is nicely laid out, the rooms spacious and clean and all the staff that worked there were outstanding. The dining options were nice and very convenient.

All in all, the property was nice, clean and staff excellent. Not much more I can ask for! I would recommend this property for sure!

I'll never stay anywhere else
Kim F

We stayed at the Retreat on our way to see the mountain gorillas and my only regret is that rather than spending four days in Paris to acclimate to the time zone, we'd stayed here. It was beautiful and comfortable, the food and service were top notch, and we had the most amazing driver & guide who took us everywhere we wanted or needed to go. Since the day we left Rwanda I've been dreaming of going back, and the Retreat will definitely be my first choice for where to stay.

Only Luxury Boutique Accommodation Option In Kigali

We stayed in The Retreat for 5 nights during our recent trip to Kigali.

The hotel staffs were professionally trained, very friendly and warm, accommodating and attentive from the day we stepped into their property until the day we took our bags off their compound. The rooms were spacious, very clean and tastefully decorated with modern African characters. Some of them also come with outdoor showers and seating lounges which made us having a more relaxing stay!

The breakfast options were sufficient and delicious. Cooked food options and healthy fruit juices were also offered. There are 2 restaurants available onsite and the food were delicious. Besides, free cocktail drinks are offered complimentarily everyday too!

Apart from that, it has a very strategic location. It is located in a very safe neighbourhood and travel to other attractions are within close distance.

In a nutshell, we thoroughly enjoyed our stays at The Retreat and would highly recommend this fantastic choice of accommodation to anyone who are spending their nights in Kigali.