Chen Sea Resort & Spa
What We Love
- A beachfront villa at a boutique resort on Vietnam’s most alluring island, with breakfast The resort’s peaceful and laid-back ambience
- Charming villas inspired by the timber houses of Hoi An
- Snorkelling and kayaking off the private sandy bay
What To Know
- All villas and bungalows have sea views
- Enjoy sailing, windsurfing, kayaking, and more—all arranged by the resort
- Free WiFi works well
You could scour the entire length of Vietnam’s coastline and it’s quite possible you wouldn’t find a better beach than those on the comparatively tiny island of Phu Quoc. Located near the border with Cambodia, this white-sand escape has a low-key and relaxed character, with verdant jungle and crystal-clear waters.
The order of the day on Phu Quoc is relaxation – something that comes easy at Chen Sea Resort & Spa. Facing the Gulf of Thailand, the boutique hideaway is tucked into a hidden bay where you can mess around with non-motorised watersports or simply relax on a luxury sun lounger.
Among the highlights are the 36 villas, decked out in traditional timber with tropical outdoor bathrooms. Elsewhere around the resort, there’s an infinity pool with ocean views, a spa with private treatment villas, a Mediterranean-Vietnamese restaurant (the owners are from Italy) and a beachfront bar area dotted with swinging cocoon seats and soft beanbags. It’s natural and understated, and yet you’ll want for nothing. Isn’t that just the way it should be on a paradise island?
How to Get There
Traveling south Vietnam in June - July is a gamble. You can have storms and closed beaches or you can have the perfect sunny day without crowding tourists everywhere.
Our stay at Chen Sea Resort could have been one of those failed gamble as they had scheduled pool maintenance in the low season. A closed beach and pool doesn't go well with any sea resort. Lucky for us the management saved the day by upgrading to a private pool villa. This gesture gave us an experience beyond expectations.
Some useful information about the place..
The resort is secluded, quiet and private. A perfect getaway and sharp contrast to the polished new mega hotels popping up on Phu Quoc Island. Chen Sea Resort feels authentic and it's staff has all of the famous extraordinary service you can expect in Southern Vietnam.
Minibar and snacks are a bit pricy for Vietnam, but the nearest K-mark is only 5 minutes away.
The menu is mostly Italian inspired and I haven't had pizza this good outside of Italy. If you want something more vietnamese the town and markets are only 10 minutes away by taxi.
We was staying 5 nights in Chen Sea in our own bungalow, only 10 meters from the ocean. And it was one of the most fantastic places we had stayed.
The room/bungalow was super nice and clean, so tasteful decorated and big for two people.
The breakfast was fantastic, with lots of homemade stuff etc. everything was just amazing, rarely to experience such a delicious breakfast.
The dinner was also very very good.
And all the staff was so helpful and sweet.
Thanks for 5 good days.
We will come back ✌🏼
An idyllic quiet spot with a beautiful and well-kept garden and lovely rooms. We had a nice sea view room and enjoyed bathing in the sea every morning and laying on the beach. The restaurant is beautiful and the breakfast and dinner excellent with local products. Good opportunities to borrow bicycles on the hotel. Or rent a motorbike outside til hotel. We enjoyed our stay very much.
Our three night stay on Phu Quoc was marred by the manager of Chen Sea, Eric Artieres, who responded atrociously when we reported that ~$200 total of cash in three currencies was stolen from our room. Here are the details: My husband and I discovered the theft while packing right before check out. We had not used the safe, but expected that our luggage which was inside a closet area of our room would be relatively secure - our mistake for assuming that the staff would not search our bags to steal. At check out, I reported the missing cash and the front desk staff disappeared into the back for some time. I had assumed that the manager was not on the premises during our stay because I had never seen him, but apparently he just doesn't interact with guests or tour the grounds. Instead of coming out to reception immediately to introduce himself, we were escorted to a back office (a space not designed for the public) where Mr. Artieres proceeded to basically interrogate my husband and I. I pointed out that the hotel shuttle was waiting to take us to the airport. He continued questioning us in a way that clearly implied he thought we were lying. No apology what so ever until I pointed out that I expected one, to which he responded by wrapping the grudgingly uttered words "I do apologize" into a further lecture about how difficult it was for him to need to 'launch an investigation'. Finally, I announced that we really had to get to the airport and he followed us out to the desk to settle our bill and to the van, continuing with his unbelievably rude statements like 'you know, we had this happen before and it turned out that a guest had actually stolen the money from their partner'. Losing the cash was unfortunate, but the behavior of Mr. Artieres was truly shocking and actually far more upsetting.
Overall service was a down point throughout our stay - there was no warmth from the staff. For instance - no one ever asked how our stay was going, or what we had planned and if we needed any suggestions for activities. On the second day, I asked the front desk to take my temperature. A thermometer was provided but without any further comment - no inquiry about how I was feeling, if I might want a doctor, and no follow up to ask how I was doing the next day. The staff is basically responsive to requests, but the coldness we felt from management is reflected in the entire team.
Also - there is a bizarre system of not putting cushions on the pool/beach lounge furniture unless it's requested, and towels are also only by request. We had to flag someone down to ask for cushions three times when we moved from the pool to the beach and back again - rather awkward, and instead of giving a fresh dry set, the eventually soaking wet pad and towel was moved around.
However, the grounds are really beautiful, the room spacious and comfortable, and the breakfast spread extensive. This could be an amazing resort. But, they are not the only beautiful beach bungalows on the island, so I would recommend that you stay somewhere else until management at Chen Sea improves.
This is a quite chilled resort north of the main town. We stayed in a jacuzzi villa third row up from the beach. The rooms were spacious and clean. All throughout very well appointed and designed. There was a main room with bed and sitting area, an outside dipping pool and jacuzzi, a huge bathroom with the option of showering outside or inside, and a sunken tub in the middle of the inside room. As part of the bathroom area is a bit open to the outside, mosquito coils are burned and they smell quite nice (better than the Japanese ones I’m more used to).
The grounds have a large Restaurant with Vietnamese and Internstional food, an outdoor bar right in front of the waves, an infinity pool, small gym, and spa treatment rooms. I didn’t use the pool because it was being drained for maintenance as it was rainy season.
Service is prompt and friendly throughout!
Maybe the only drawback of this property is location. It is a one hour drive from the airport north and if you want to go to town (there’s only one) maybe a 20 min cab ride. But if you’d like to esconce on property and just chill this is a great choice.