4.0
Very Good 1126 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at Marriott Louisville Downtown in Louisville (West Main Historic District), you’ll be minutes from Kentucky International Convention Center and KFC Yum Center. This 4-star hotel is within close proximity of Fourth Street Live! and Actors Theatre of Louisville.

Rooms

Make yourself at home in one of the 616 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters. Cable programming and iPod docking stations are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include wired Internet access (surcharge), a business center, and express check-in. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.

How to Get There

Marriott Louisville Downtown
280 West Jefferson Street
Louisville, KY 40202 United States

Reviews

4.0 Very Good 1126 Reviews
Nice Hotel
Reviewed 2 days ago

Was in Louisville for a work conference and stayed at the Louisville Marriott Downtown. Very nice hotel and the room was great. It is in a good location as it is only about a two block walk to 4th St. Experience and about a 15-20 minute walk to the Louisville Slugger Museum. Room service was good and all hotel staff I encountered were friendly and helpful.

WEAK ON ROOM CLEANLINESS AND HOUSEKEEPING
Reviewed 5 days ago

Definitely not the best Marriott that I have stayed at. Housekeeping was the big weak point. When I checked in, I was short soap and my tissue container was missing the box, along with the carpet in my closet being soaking wet. I found a housekeeper in the room next door and she looked at me like I had two heads when I asked for the missing supplies and an extra towel for the wet carpet. The daily room cleaning was cursory at best-not vacuumed once in my 4 nights, certain parts of the bathroom counter weren't cleaned at all (I specifically watched an area that they should have cleaned but didn't as the dirt remained). Found long black hairs in my sink each day when I came back to the room ( I don't have any hair at all so it's not mine). I picked up the tv remote and you could see it's outline underneath on the dresser-hadn't ben cleaned in a long time.

Great hotel
Reviewed 5 days ago

I was here for a 4 day trade show and I never saw hotel staff work as hard as they did to please all the attendees -- from the front desk to catering everything was done with a smile and a hustle. I was very impressed with their service level.

Terrible
Reviewed 5 days ago

the pool was nasty and to be that big of hotel and there was only 2 washer and dryers and multiple residents from the Hyatt was told to come there and wash there stuff so, we was in town for basketball tournaments, and it was people sleeping outside laundry room to wash porch restaurant was overpriced and overrated and long waits room service never cleaned our room just gave us fresh towels trashed never emptied or fresh linen.Beds were very small.

Disappointing service
Reviewed 7 days ago

Hotel service team lacked understanding of hotel policy. Promises made that were never delivered. Traveling w 2 teen athletes and 1 adult, given King room. Requested Rollaway thru Marriott 1-800 booking but no notation on our reservation of such request. Upon check no roll away in room so i was told to dial 0 to ask for roll away bed or next avail double room and was told i would be placed “on waitlist” for both. Followed up on wait list status at front desk. Front desk had no knowledge such wait list existed.
At front desk i was told rollaways were returned during our stay yet hotel staff never contacted me with availability.

Asked Front desk staff to follow up with Manager and contact me to explain “waitlist” procedures ....still waiting for a call back from Manager. Front desk staff said my 3rd night would be comp. Another empty promise. Charged for all 3 nights.

Purchased inflatable bed at Target, hotel did not offer to reimburse.

Pool is horrifying. I have pictures if interested. In my opinion pool is unswimmable.

As a Marriott Gold member I expected more service. Hotel was sold out and did not care. Was reminded multiple times they were sold out and they could not do anything to help me.

If you are ok paying a premium to “sleep on floor” then maybe this hotel is for you. Otherwise look elsewhere....many other options in great downtown area.