4.0
Very Good 903 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
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cabinetry hardwood flooring receptionist living room wood flooring Lobby desk office

Overview

Location

With a stay at Griffin Gate Marriott Resort & Spa in Lexington, you’ll be in the suburbs and close to Whitaker Bank Ballpark and Lexington Cemetery. This 4-star resort is within close proximity of Loudoun House and Transylvania University.

Rooms

Make yourself at home in one of the 409 air-conditioned rooms featuring refrigerators. Your room comes with a Tempur-Pedic bed. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a 24-hour health club and an outdoor pool. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

Enjoy a meal at one of the resort’s dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar. Buffet breakfasts are available for a fee.

Business & Travel Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Lexington? This resort has 28000 square feet (2601 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

How to Get There

Griffin Gate Marriott Resort & Spa
1800 Newtown Pike
Lexington, KY 40511 United States

Reviews

The good and the bad...
CarrieD1979

I got a little nervous before this trip reading some of the other more recent reviews, but was overall satisfied with my stay at the Griffin Gate Marriott.

I'll agree with some of the reviewers--it is an older building that could use a little updating, especially outside. And I absolutely think it's ridiculous that they charge a resort fee...having a swimming pool doesn't make a hotel a resort. The daily resort fee was especially frustrating because I was there with a group for a conference and we were in session all day and had no time to take advantage of the amenities anyways.

Here were my primary take-a-ways from a five day/four night stay at the hotel:

The good: We found the hotel restaurant to be really good--the food was very good and the staff were friendly. The conference food was also decent, as were the conference facilities. My hotel room was clean and updated for the most part. The hotel staff were friendly and helpful--we often stopped at the front desk to ask for dinner recommendations, etc.

The bad: While my room was clean and updated, the toilet didn't flush properly and my bed was hard as rocks, but as I wasn't in the room much, and mattresses are so subjective, I won't complain about that. I found it odd that I had a balcony with a lovely view, but it was locked such that I couldn't open the door. Everyone I spoke with who had balconies said the same. I stayed a Friday through Tuesday at the hotel. My room overlooked a huge tent...which unfortunately had private events booked in it with DJs until midnight on both Friday and Saturday night. I found this incredibly frustrating--no sleep for me on those nights. They did offer to switch my room, but as I was already unpacked and settled, I declined. I cannot imagine why they would put outdoor entertainment spaces right below guest rooms. What if I'd had children that couldn't stay up until midnight? I could hear every word the DJs said, as if the party was right in my room. SO FRUSTRATING. I was also disappointed, as I always am, when a hotel doesn't offer recycling. I feel guilty every single time I throw out an aluminum can or plastic water bottle. Finally, while it was really nice to have a Starbucks in the lobby, each morning before the conference started for the day, there was a line out the door of people wanting their coffee and not once did I see more than one employee working in there. I can't imagine why they couldn't staff it better, at least first thing in the morning when people especially want their coffee!

Like I said, a mix of good and bad. A lot of what seemed like avoidable frustrations. I suppose I would stay here again, but I would make absolute certain to ask for a room far away from the outdoor entertainment space!

Great staff!
anotherhokie

Very attentive staff who always greet the guests. The room was average but clean. Maker's Mark shots in the lobby was a good touch. Staff is the highlight of the hotel but the facility is severely dated. Mansion next door is a great reception facility.

Not good
AymanPhD

Five stars to Diamond, the professional receptionist. As for the hotel, one or two stars is enough. It saddens me to see a Marriott in this poor shape. My wife and I came for a conference, and our FIRST room was okay until we looked closely to the bed. The sheet was clearly stained in two spots. When I spoke with Diamond at the reception, she was sorry and said she’d upgrade us to a better room. When I went to the BETTER room, I found bugs all over the place around the balcony door (see photos). It was terrible. When I showed the photos to Diamond, she apologized and took me to a THIRD room. It initially looked fine, until late night when we were going to bed and noticed that the inner sheet was stained (see the photo). If a bedsheet is stained in a Marriott, just do NOT use it. Period. At that time, I did not want to talk to the reception/hotel again. We slept and were ready to leave in the morning. As for breakfast, honestly the open buffet was good and service by Kelly and Donna was also good. This hotel needs a lot of work. I go to hotels all the time because of my job, and I do not recall ever that I changed three rooms in one night. Oh, by the way, room coffee is the cheap kind that tastes like brown water. No need to tell how much we paid for our room! I really hope the management pays attention to this place as a Marriott cannot continue being that bad!! So sad!