4.0
Very Good 2004 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • An 18th-century country house on the outskirts of London, with breakfast, spa perks and more The luxurious Utopia Spa, where you can soak away your stress in a Jacuzzi, book a long massage or get a pedicure
  • Savouring exquisite dishes at the hotel's restaurant
  • The beautiful grounds, where you'll find a dainty Victorian garden

What To Know

  • It's worth booking afternoon tea
  • Guestroom radiators can be a bit noisy
  • Free WiFi can be hit or miss
grass tree sky plant green lawn Garden grassy park lush botanical garden day

Overview

An 18th-century country spa stay in Kent, with spa access, breakfast, a dinner and a treatment discount

The Lowdown

Less than an hour from London, the dainty Rowhill Grange is a luxurious spa retreat in Dartford, Kent. It’s surrounded by 15 acres of private grounds, but these are no ordinary gardens. Stroll about and you’ll discover a picturesque estate, flourishing with rare plants. There’s also a Victorian walled garden and a crop of prehistoric trees.
Life here is all about indulgence: start your day with a hearty breakfast, then head to the Utopia Spa to be pampered from head to toe. Lunch at the brasserie with an afternoon cocktail, before going for a gentle walk through the grounds. For dinner, head to the revamped RG’s Restaurant for some seriously tasty gourmet cuisine.

How to Get There

Rowhill Grange Hotel
Top Dartford Road
Wilmington, DA2 7QH United Kingdom

Reviews

Rowhill Downhill ????????‍♀️
Evitaestherlondon

Rowhill Grange & Spa ????????‍♀️The location of choice for my friend and I to spend a relaxing day out of the office once a year. We got an offer online, £180 to spend on treatments & a two course lunch all for £160 ????????‍♀️
.

We arrive at 10, for a ☕️& flapjack before choosing our lunch & filling out various forms. It’s packed on a Friday & disappointing to be asked if it’s our first time ????????‍♀️ when I’ve been over 10 times across the years. Clearly their system needs an upgrade? We’re given a locker number only to find it’s located next door to everyone else’s so a massive bum fight awaits us (not exactly the relaxing start we’d hoped). Our first treatment was at 11, a 55 minute massage which (as I timed it) lasted approx 40. As to why the therapist thinks it takes 10 mins to remove your gown whilst she leaves the room (to do what?). I tell reception & she apologised saying she’ll add on a special Rose mask to our facial at 3’ hmm.
.

Food wise lunch was great, Parma ham & melon followed by a huge duck salad. When being seated I requested a nicer (vacant) window seat, only to be told very sternly that we had to sit on our allocated seat! Ouch! Another system glitch, but one that left a nasty taste in our mouth.
.

Ho hum, 55 min facial to look forward to - again which only lasted 40 mins all in. This time I told the therapist she didn’t need to leave the room as I was already changed but she said she HAD to drop off some paperwork. Very odd as she didn’t ask me a single question about my skin or any concerns. After the facial she tried to sell me some creams but nly as they were on offer, not because she had advice on my skin type. What happened to the personalised service we used to get? “Wood Esther Go Back” after going annually for a over a decade, I’m really not sure ????????‍♀️Rowhill Grange & Spa ????????‍♀️The location of choice for my friend and I to spend a relaxing day out of the office once a year. We got an offer online, £180 to spend on treatments & a two course lunch all for £160 ????????‍♀️
.

We arrive at 10, for a ☕️& flapjack before choosing our lunch & filling out various forms. It’s packed on a Friday & disappointing to be asked if it’s our first time ????????‍♀️ when I’ve been over 10 times across the years. Clearly their system needs an upgrade? We’re given a locker number only to find it’s located next door to everyone else’s so a massive bum fight awaits us (not exactly the relaxing start we’d hoped). Our first treatment was at 11, a 55 minute massage which (as I timed it) lasted approx 40. As to why the therapist thinks it takes 10 mins to remove your gown whilst she leaves the room (to do what?). I tell reception & she apologised saying she’ll add on a special Rose mask to our facial at 3’ hmm.
.

Food wise lunch was great, Parma ham & melon followed by a huge duck salad. When being seated I requested a nicer (vacant) window seat, only to be told very sternly that we had to sit on our allocated seat! Ouch! Another system glitch, but one that left a nasty taste in our mouth.
.

Ho hum, 55 min facial to look forward to - again which only lasted 40 mins all in. This time I told the therapist she didn’t need to leave the room as I was already changed but she said she HAD to drop off some paperwork. Very odd as she didn’t ask me a single question about my skin or any concerns. After the facial she tried to sell me some creams but as they were on offer, not because she had advice on my skin type. What happened to the personalised service we used to get or recommendations?

“Wood Esther Go Back” after going annual for a decade, I’m really not so sure now I think I’m done.
I’ve been to dozens of spas and never been so short changed time wise like this.

Instagram:

Wood_Esther_Go _Back

Venue blogger ????????‍♀️

First year Wedding Anniversary Disappointment
Cassia009

This trip was a surprise from me to my husband. We had previously stayed in other 4 star hotels and five star and had a good idea of what I was looking for in a Hotel to celebrate such a special occasion.
Sadly, the weekend was marred with bad communication, errors, dirty carpets and more.
I will start with the pro's on the weekend with the Hotel.
*Great Food
*Beautiful Gardens
*Lovely Bedrooms
*Pretty Surroundings
*Spa Treatments great

Con's
*Stained carpets
*Dirty floor in the bar area from 9am when we went towards the spa. ( we were meant to receive flip flops but didn't so ended up walking barefoot through the other side) charged for flip flops when given finally.
*Mess up with timings on spa services, which had been pre booked over two weeks previously on our anniversary.
*Customer Service was Luke warm apart from one waitress
*Chasing on both the phone and email for a £32 bill which was a) incorrect & b) we were still staying at the hotel for another night and had previously mentioned it to go on our room. This was irritating due to the fact we were trying to enjoy our event for our anniversary.
* A 45 minute wait for our starter followed by 30 mins for the main. This is why we decided NOT to have our Anniversary dinner in the Hotel Restaurant, which was a real shame because we would've preferred not to of gone out.
There were other minor things but these were the real issues such as the shower having half a screen so it leaks everywhere.
I spoke with the Manager and explained the situation. He listened and gave small reduction in costs, however for over £1,000 for special weekend, I feel it was a real waste and upset.

Disappointing Afternoon Tea
suzanneg_10

Two of us met at 1pm on a Tuesday for Afternoon Tea. Generally found the experience underwhelming. Sandwiches were VERY sparsely filled. Had to ask for more jam and the jam was very runny. Cake selection was very poor - expected possibly macarons or little possets etc. As you can see from the picture nothing of the sort! The gluten free tea cake was awful with what appeared to be a shop bought cherry bakewell!! Will not return.