Very Good 1093 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet


  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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restaurant Lobby Bar café coffeehouse Dining Resort



With a stay at JW Marriott Hotel Grand Rapids in Grand Rapids (Heartside), you’ll be minutes from DeVos Performance Hall and Public Museum of Grand Rapids. This 4-star hotel is within close proximity of Van Andel Museum Center and Van Andel Arena.


Make yourself at home in one of the 337 air-conditioned rooms featuring refrigerators and minibars. Plasma televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel’s 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Grand Rapids? This hotel has facilities measuring 1428 square feet (129 square meters), including meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

JW Marriott Hotel Grand Rapids
235 Louis Campau Promenade Nw
Grand Rapids, MI 49503 United States


4.5 Very Good 1093 Reviews
Not impressed with this 4.5 star hotel at all
Reviewed 6 days ago

The staff is rude, the rooms are small for what you’re paying, and the room service from the bistro restaurant downstairs was mediocre. And they’re not accommodating whatsoever!! Don’t waste your time or money here

Best Luxury Hotel!
Reviewed 4 weeks ago

I can't say enough great things about this hotel. From the moment you pull up the bellman and staff are amazing! They go the extra mile and are very friendly. Since I am a Platinum member the concierges lounge is always a treat. They have a lot of great snack options.The rooms are spacious with a nice tub and stand alone shower. There is a lot to do close by. We always choose this hotel when staying in the Grand Rapids area. Since I a meeting and event planner I would recommend this hotel for any kind of event you might think of having business or wedding. There service is top notch and won't disappoint! The restaurant on-site has some of the best steaks, I would highly recommend them.

Clean, Quiet, Unusually Good Event Catering
Reviewed 4 weeks ago

Everything I can ask for. Very nice clean, quiet and modern rooms. Staff is friendly. Great location in the heart of Grand Rapids. I was there during Art Prize. It is a great spot to see the various works of art.

I was there for a conference. The food at most conferences I attend at hotels is mediocre at best. The food at the conference hosted a this hotel was exceptional.

Luxury Hotel
Reviewed 1 month ago

This hotel is great and looks like it belongs in a major city (sorry GR) instead. Everything about it screams luxury. From the fragrant lobby to the soaring glass walls to the executive lounge on the top floor(23) this hotel has it all. The rooms are all weirdly shaped as the building is round but the weirdness is only noticeable slightly in the bathrooms. The room sizes are great even for the standard rooms. The service is great and all with a smile. The views are spectacular if you face the back overlooking the river.

The lobby restaurant serves very good food. Although within walking distance are some great places as well.

Great hotel!
Reviewed 1 month ago

If you are in Grand Rapids, this is the place to stay. Great location with beautiful views. The Gerald Ford Presidental Library is fantastic and located very close to the hotel. As a Platinum member, they made me feel very special. My wife and I really enjoyed our stay. We just wished we could have stayed longer.

Thanks Grand Rapids for a great stay!