Kauai Marriott Resort
- Free WiFi
- Handicap Accessible
- Kids Club
- Parking On Site
With a stay at Kauai Marriott Resort in Lihue (Nawiliwili Bay), you’ll be minutes from Kalapaki Beach and close to Nawiliwili Park. This 4-star resort is within close proximity of Kauai Lagoons Golf Club and Port of Lihue.
Make yourself at home in one of the 345 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Spa, Wellness & Premium Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts, and a waterslide. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Food & Drink
Enjoy a meal at one of the resort’s dining establishments, which include 6 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges. Breakfast is available for a fee.
Business & Travel Amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Lihue? This resort has 27758 square feet (2579 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
How to Get There
We booked this resort for a second time because we had enjoyed our first visit so much in 2016. Unfortunately standards have slipped in the meantime, and we were disappointed with so many aspects of our stay this time.
Firstly, housekeeping. A better level of cleaning is needed, both daily and deep cleaning. There was a lot of dirt in corners, on the glass panes of the bathroom door, and on the paintwork. The net curtain to the lanai was very dirty (it looked recent, as if the previous guest had touched it with hands covered in BBQ sauce or melted chocolate). The housekeeper left our lanai door open on several days, meaning our room was not secured after she or he left.
There was no light on the lanai, and the WiFi could not be used there, only inside the room. There was also no insect screen on the lanai doors. No vanity mirror in the bathroom - a small point, but for a resort of this level (and price), the details matter, especially for those of us who are short-sighted and prone to backache when we have to lean across the sink to see in the mirror while putting on make up. Sound carries A LOT inside the hotel, due to a large gap under the door of the room.
On our last stay, they overcharged us, but they rectified the mistake before we left. This time we were overcharged again, by almost $25, but when I asked about it at check out, the receptionist was unable to offer any explanation. I wanted to query it further, but an impatient line of guests was building up behind me and there were only a couple of staff on the front desk, so I let it go. We booked direct on the Marriott site, not through a third party, and I believe they should honour the price they quoted us at time of booking. I could understand it if the tax had been increased, beyond their control, but no, it appears that the difference was mainly due to Marriott increasing their resort fee by $5 per night since we booked. I'm sure Marriott's reply will be that they reserve the right to increase prices. Like I said, I expect them to honour their quote. And just to be clear - the resort fee covers "self-parking, Internet, cultural/fitness classes and more" according to the website. It also got us one free cocktail each (per stay, not per night). Frankly I would expect internet and parking to be part of the room rate anyway - the resort has several large car parks, space is not an issue.
The resort looked pretty tired overall, one hot tub was not working at all during our stay, and the place could really use an update.
I plan to return to the area soon, and will think long and hard about whether to stay here again. It is a convenient location and the beds are comfortable. But so much about our stay was irritating this time around.
We used Marriott points to at the Kauai Marriott with our 2 children (ages 9 & 11) during spring break. The entry to the resort is very neat at night as it is lit with torches. There is a long hike from the valet (and even longer from the parking lot) to the check-in desk so I would definitely encourage you to drop your bags with the bellhop. We had an ocean view room directly over the kids pool. It was quiet and a nice view. The room was updated and nice, though the unlock able barndoor to the bathroom left a little to be desired. The grounds were well kept & very upscale. Really the only thing that needs updating paint on the actual buildings. The pools are huge & we never had any issues finding seating; even during spring break. We were a quick drive to and from the airport for our flights as well as island helicopter tour. We drove to Poipu a couple of times and it was an easy drive as well. I would definitely stay here again for the central location & bang for the buck.
We stayed in mid-February 2019 for a week at this resort with two children. We had adjoining hotel rooms facing the ocean. 535 and 536 perhaps. They were amazing. Kitchenette in one of the rooms with the pull-out couch. The view was the best part of this room. We faced the pools on one side and the ocean on the other. In a corner location, we could see both views.
It rained most of the week so we didn't enjoy the pool and beach as much as we would have liked but it was still warm enough to be outside.
Service was ok. There weren't many employees around while at the pool so ordering felt slow.
All in all we loved it and spent a beautiful week there.
Stayed here for 5 nights , was in awe from check in to check out . Grounds are like a tropical paradise, very clean hotel , several restaurants with tropical themes within the hotel grounds . I booked a room with 2 queen beds with a pool view and got both views of nicely landscaped pools as well as scenic views of the ocean and mountains. The room was very clean and the mattresses and linens were very comfortable . A bit pricey like almost $425/ night with taxes and fees included but well worth the price . Came in with breakfast for 2 , with 2 choices of either a sit down in one restaurant or grab and go , went for the grab and go which provided a choice of 4 items at once. The grass near the beach is so perfect, my son mistook it for fake turf. Within walking distance to a “Kauai” style mall and several shops . Also with a free shuttle every 30 minutes to and from the airport and on demand 24/7 . It’s very near the airport .
We stayed in a partial ocean view basic room and had an even more amazing view of the pool with palm trees as well! The pool is beautiful. The beach has walkable sand (not a volcanic shore) and is swimmable too (although it was too chilly during our stay for me to get in!). There is a short-grass area along the sand beach as well with lounge chairs, if you don't want to get sandy. The gorgeous property has nice walking/jogging trails as well - pick up a map at check-in. Room and bathroom were spacious and clean and well-equipped. The bed was comfortable too! We did not dine at the Marriott, but we did enjoy several of our meals at the nearby restaurants, just a few steps from the pool! The Marriott staff we met were exceptionally nice and helpful. Location is very close to the airport and they provide a complimentary shuttle. We would definitely return to and recommend the Kauai Marriott Resort!