4.5
Very Good 935 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Proximity to Suzhou’s sights, including the lovely Garden of the Master of the Nets and the Suzhou Silk Museum
  • Myriad culinary options — don’t miss the Cantonese cuisine at Shang Palace
  • Spacious rooms, with a modern take on classic Chinese design
  • English-speaking staff
  • Vertigo-inducing views: The hotel occupies the top floors of one of the area’s tallest buildings

What To Know

  • The mattresses are quite firm (a common thing in Asia)
  • The hotel does not have an outpost of the Shangri-La brand’s excellent Chi Spa, though there is an on-site fitness center with spa treatment rooms
  • Aside from breakfast, avoid the main restaurant — the food can be bland
  • WiFi is free in all rooms

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Elegant Lobby Luxury flooring ballroom shopping mall hall tourist attraction

Overview

The Review

Located in Suzhou, Shangri-La Hotel Suzhou is in the business district and convenient to Hanshan Temple and Lingering Garden. This 4.5-star hotel is within the vicinity of Tiger Hill and Pan Gate.

Make yourself at home in one of the 390 air-conditioned rooms featuring minibars. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Be sure to enjoy recreational amenities, including a health club, an indoor pool, and a spa tub. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Enjoy a meal at one of the hotel’s dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available for a fee.

Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. This hotel has 3 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

How to Get There

Shangri-La Hotel Suzhou
168 Ta Yuan Road
Suzhou, 215011 China

Reviews

4.5 Very Good 935 Reviews
Horizon club
Reviewed 3 days ago

I am very happy with the service here. Kelly Huang is a nice person and is always full of passion. I am also satisfied with the other services here . I relexed well here and it may become one good memory of this visit.

"Good breakfast options","Excellent service","Clean"
Reviewed 5 days ago

One of the best breakfast I´ve ever seen in China. Everything fresh and well decorated.Same for the room…very high Standard.Location: Best Location both for business and travelers.Service Staff: Friendly and very good English speaking.Strongly recommend this Hotel.

Attending a wedding party
Reviewed 2 weeks ago

I attended a wedding party here for one of my friends. It was amazing and beautiful. I thought the hotel did a very good job and my friend was very happy for her wedding. It was a little odd being the only Laowai in attendance but other than that, this hotel is wonderful

Horizon Club
Reviewed 2 weeks ago

Wonderful stay with my family in Shangri-La Suzhou. I always choose Shangri-La Hotel. Through the three days' stay, we were got warm treat. The atomasphere in Horizon Club is free and quiet. Especially Virginia. See you later.

Give favorable comments to employees
Reviewed 2 weeks ago

The great club lounge with nice staffs who take care of me everytime. Every morning they perpare the breakfast very well. Really want to thanks virginia this time. Shangri-la is always the best choice.