4.5
Very Good 1558 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Proximity to Suzhou’s sights, including the lovely Garden of the Master of the Nets and the Suzhou Silk Museum
  • Myriad culinary options — don’t miss the Cantonese cuisine at Shang Palace
  • Spacious rooms, with a modern take on classic Chinese design
  • English-speaking staff
  • Vertigo-inducing views: The hotel occupies the top floors of one of the area’s tallest buildings

What To Know

  • The mattresses are quite firm (a common thing in Asia)
  • The hotel does not have an outpost of the Shangri-La brand’s excellent Chi Spa, though there is an on-site fitness center with spa treatment rooms
  • Aside from breakfast, avoid the main restaurant — the food can be bland
  • WiFi is free in all rooms

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Elegant Lobby Luxury flooring ballroom shopping mall hall tourist attraction

Overview

The Review

Located in Suzhou, Shangri-La Hotel Suzhou is in the business district and convenient to Hanshan Temple and Lingering Garden. This 4.5-star hotel is within the vicinity of Tiger Hill and Pan Gate.

Make yourself at home in one of the 390 air-conditioned rooms featuring minibars. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Be sure to enjoy recreational amenities, including a health club, an indoor pool, and a spa tub. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Enjoy a meal at one of the hotel’s dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available for a fee.

Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. This hotel has 3 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

How to Get There

Shangri-La Hotel Suzhou
168 Ta Yuan Road
Suzhou, 215011 China

Reviews

4.5 Very Good 1558 Reviews
Great place must stay when you are suzhou
Reviewed 4 weeks ago

The room had excellent views , great staff , lot of choices available at breakfast

The staff Potti ,Lily and Seven are very helpful

Tour package options available at hotel gave a wide range of choices to explore Suzhou and also have English Guide options

Always a pleasure being guest...
Reviewed 1 month ago

Perfect fit in terms of business hotel including sport to relax like schwimming or massage. Breakfast international - believe me you will find what you want. Bar with some snacks - I liked it. Metro is neary to walk around 10 min,, next two streets from Shangri-La. Hotel management is always available and regulary ask if you feel good and have any questions or wishes.

Horizon
Reviewed 2 months ago

We have had an excellent stay in the Shangri la in Suzhou. The staff in the horizon club ( especiaaly Leo) were very attentive and helpful. Food was excellent and stunning views from the 48 th floor!

Gwenno

Service
Reviewed 2 months ago

The overall services are excellent. Dary is extremely friendly and will serve you with a smile.

The ambience is lovely. The breakfast spread is varied with many choices. However, Horizon club food is not up to international standard,this can be improved.

Horizon
Reviewed 2 months ago

Dary is very eficient and profetional.
He gave us a god advises.
Thanks for that and for his freindely approch.
We cheer some points of vue and that yong man was very kind to stay we us some time and was very helpful.